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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 235 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers commend the 85" Class X950H Series LED 4K UHD Smart Android TV for its excellent picture quality, large screen, and user-friendly interface. They appreciate the vibrant colors and distinct darks, as well as the voice control and app responsiveness. While some customers have expressed concerns about the lack of HDMI 2.1 ports, the overall sentiment is positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 235 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV with a great picture.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to replace a Sony 75" that went out. This one has a much better picture which got even better when I had it calibrated. The size is great and the operation of it is very easy. I have it mounted on the wall and is connected to a 9.2 sound system and it's fantastic. I recommend this to anyone wanting to upgrade their TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarleyC,

      Thank you for the recommendation! We are happy to hear you are enjoying the picture quality of the X950H 4K HDR TV. We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to 4K HDR.

      Thank you for choosing Sony and enjoy your television!
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing Picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 4K TV, amazing picture. Bright colors and distinct darks. Also has several options for streaming content wirelessly. This is my first Sony TV and so far I have been very happy with it. Also got it on sale at a great price at Best Buy. Best Buy did a great job installing the TV in our theater room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Slipptk421, Awesome! We are happy that you appreciate the bright colors and picture quality of the X950H 4K HDR TV. We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to near-4K HDR. Thank you for sharing the positive review. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nicholson purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was good, but your installation man broke the 43” LG removing from box. When returned your return people who checked, confirmed this. I should have had the replacement tv delivered, installed and the damaged one picked up free of charge. Instead, I brought damaged one back and picked up and hung replacement myself! The 85” was installed correctly and is great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Wayne, We apologize for any inconvenience that you experienced. We are happy to hear that this X950H 4K HDR TV installed correctly. We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes. The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to 4K HDR. Thank you for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony - 85" Class X950H Series LED 4K UHD SmartTV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded from the Sony 75 inch and had it delivered and wall mounted by the Geek Squad--from the time they knocked on the door/unboxed the TV/mounted it/programmed it/took the box and left, was 45 minutes.Beautiful picture with excellent sound-happy with purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello RonT,

      Very nice! We are happy to hear he is enjoying the picture quality of the X950H 4K HDR TV. We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to 4K HDR.

      Thank you for choosing Sony and enjoy your television!
      David Sony_US

  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my Sony BR-85-X950! I bought two of them for my new house, one for the living room and another in the media room. I am pleased with the resolution, brightness, color depth, user interface and speed. I think that about covers it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EverydayTechFriendly, We are happy to hear you are enjoying the resolution, brightness, color depth, user interface, and speed of X950H 4K HDR TV. We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to near-4K HDR. Thank you for sharing this feedback. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing Picture

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this for our loft which is where we have our 7.1 Surround Sound installed and it's simply amazing. We have cable TV which looks great and we have an Apple TV box where we run Netflix, Amazon, Disney+ through and all I can say is WOW!! Highly recommend this TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MisterB,

      Thank you for the recommendation! We are happy to hear you are enjoying the picture quality of the X950H 4K HDR TV. We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to 4K HDR.

      Thank you for choosing Sony and enjoy your television!
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Movie Theater at Home

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Massive screen with a phenomenal picture. If you are looking for a massive screen with close to an OLED picture this is your TV. Nothing better for the money. Only down fall is no VRR, but I am not a gamer, so really doesnt effect me.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Zach, We're very grateful for this positive feedback! For features specified in HDMI 2.1, you can check the X900H and 2021 Sony TVs including the VRR that will be available in the future update. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to 4K HDR. Thank you for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Tv is stunning

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crisp image. This tv has a beautiful picture. The built in apps make it easy to function without needing an additional box connecting the Arc output lets us get audio to our surround system. Cant say enough good about the picture quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TechnologyLover, We are thrilled to hear that you like the picture quality of your new TV and its features and built-in apps. This TV has the X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to near-4K HDR. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology. We value your input and appreciate your feedback. Thank you for choosing Sony! -Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome Experience!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is amazing! The picture and sound quality are top notch. The apps open fast and are very good. I've been using Netflix, HBO Max, Disney+, Hulu, and Amazon Prime with no issues. I highly recommend this TV. This TV is my first venture into the 4K world.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarkM, Amazing! We are happy to hear you are enjoying the picture and sound quality of the X950H 4K HDR TV. We always strive to deliver the best picture quality with our TVs. The X950H’s Full-Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes. The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to near-4K HDR. Thank you for sharing this feedback. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best LED TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the 65” inch version of this same tv and absolutely love it. Moved into a new house and there was no question about which one for the theater room. Great tv and picture. Really fills up the room nicely

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FunkyMonk, We're glad that you love this X950H 4K HDR TV. We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor delivers a picture with ultimate realism and upscales everything you watch to 4K HDR. Thank you for choosing Sony! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Kevy Kev 950H rating

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent tv with a great picture. The quality just stands out and had it calibrated by Magnolia team. Looks even better, the Dolby Vision looks great also. Pretty close to Sony’s Master series you can’t go wrong.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KevyKev41, That's great! We're glad to hear that! We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to near-4K HDR. Thank you for sharing this feedback. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV we’ve ever owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just upgraded from a 75 inch Sony Bravia to this 85 inch Sony Bravia and it is absolutely fantastic the picture quality is amazing the size upgrade was perfect for the room the quality The picture is superb I highly recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jbell, wow! It is really lovely to hear you are satisfied with the incredible picture quality and overall performance of your new X950H 4K HDR Android TV! We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to near-4K HDR.

      Thank you so much for the 5-stars rating and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Like having a drive-in in my house.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, just about sums it up. The picture and features of this set are awesome. I love having the ability to download apps I desire, and not be restricted by the operating system. I highly recommend Sony Android TV sets.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi newmar3610, We are happy to hear you love the picture quality and feature of this X950H 4K HDR TV. We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes. The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to 4K HDR. Thank you for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    What a beauty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony 85 inch tv is by far one of the best purchase’s I’ve ever made in my life ! I highly recommend it , if you’re looking for great quality , size and picture you purchase the Sony LED 4K no matter the size

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Yady, We are happy to hear you are enjoying the size and picture quality of the X950H 4K HDR TV. We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes. The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to 4K HDR. Thank you for the recommendation! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony magnolia

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv....picture quality is awsome.....only flip side like any android device its some somtimes needs resetting......ps4 ps3 wont work on it....ps5 works great

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful picture!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have large windows in our living room with a ton of sunlight coming in. Our old tv looked so dark we could hardly see the picture but with the new tv it’s very crisp, clear and easy to see anytime of the day!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jame,

      Very nice! We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to 4K HDR.

      Thank you for choosing Sony and have a nice day!
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very Happy Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic Best Buy and Geek Squad Service from selecting the TV to installation and set up. TV looks great and is 10 inches larger and Picture quality and size are simply fantastic. David and Mary Curry

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi David,

      Thank you for the 5-star rating! We are happy to hear he is enjoying the picture quality of the X950H 4K HDR TV. We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to 4K HDR.

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Watching TV is so much better now!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality. If you are in the market for a big screen TV stay away from entry level products. I had to return my entry level 85 inch Sony as I was disappointed with picture quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ShahabAC, Thats's Great! We're glad to hear that you appreciate the picture quality of the X950H 4K HDR TV. We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes. The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to near-4K HDR. Thank you for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony is the only way to go

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV. I'm a Sony TV lover I have it right next to the 43" I just bought. Beautiful picture sound is terrific. Love the voice remote.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony XBR 85 X950H

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 85 " Sony XBR X950H provides an immersive cinematic experience and is very good at streaming Internet based content. I am happy with the TV, except for when watching low resolution content which appears overly grainy on such a large screen.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Superbengoshi, we're glad to hear that you are enjoying your new TV. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor delivers a picture with ultimate realism and upscales everything you watch to 4K HDR. Thank you for choosing Sony! ~Earl Sony_US

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