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Customer Ratings & Reviews

Your price for this item is $504.99
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The comparable value price is $2,599.99

Customer reviews

Rating 4.7 out of 5 stars with 1135 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the 85" ClassX900H Series LED 4K UHD Smart Android TV for its exceptional picture quality, large screen, and affordable price. Many customers rave about the stunning clarity, vibrant colors, and deep blacks of the TV's display, making it an excellent choice for gaming and movie enthusiasts. The TV's user-friendly interface and easy setup process are also highly appreciated, allowing users to quickly connect and enjoy their favorite content.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,135 reviews
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Sony 80 inch 2020 model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one of the best TVs I have ever bought, picture quality is great, color is rich, you can't beat the price for this

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Imanihakeem, thank you so much for the 5-stars rating and feedback! We are truly happy to hear you are satisfied with the outstanding picture & quality of our X900H! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.

      Thank you so much for recommending our X900H and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is excellent. Picture quality is exceptional. Streaming is also exceptional. Only problems are lack of Apple TV+ app (which I hope becomes available soon) and I would think they should have had a lighted remote.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony is the bomb

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV for the money! Overall awesome quality. Easy to setup. PS5 is incredible color and sound is amazing!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Batman, thank you so much for the perfect star rating! We are happy to hear you are satisfied with the outstanding picture & quality of your new X900H! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.

      Thank you so much for purchasing our X900H and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great price great tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price...this tv is actually pretty awesome. Great picture. Clear clean and the black is as black as you can get without going to an OLED, If you like gaming, this is the tv to buy. If you like Netflix, this is the tv for that too. Even the sound is pretty decent. Without a sound bar. But you most likely will want to add one with a sub. But you DONT need to. But be honest with yourself. If you’re buying an 85 inch tv. He’ll add some extra bass with that :)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mike,

      Thank you so much for the cool feedback! It's really nice to hear you are happy and satisfied with the superb picture quality and features of your new X900H Full Array LED 4K Ultra HD Android TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.

      Thank you so much for purchasing our X900H and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Many issues...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture but not user friendly. TV shuts off for no reason quite a bit. Just reboots. I've had to unplug power to it three times and I have yet to find out how to clear out an input that is setup for me. Nothing in the manual, nothing online, guess I am calling Sony tech support. Oh and while it is an Android TV, forget downloading AT&T apps. I asked the salesman SPECIFICALLY since I have AT&T TV and he said oh of course you can download that app. Yeah, no. If I had to do it over, I would go with the Samsung.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jeromerpa,

      We are so sorry if our X900H did not meet your expectations. We will surely take note of your feedback- especially with the AT&T app as we always strive to make this a better experience.

      For your auto turn-off issue, we recommend you try following the steps provided on this link as it helps you solve this problem https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-85x900h/articles/00202021.

      If this does not help, please email us at [email protected] with the following details so we can better assist you.

      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
       
      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony TV Model Number:
      Additional Information regarding your experience with the TV: 
       
      We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter.
       
      Thank you for letting us help assist you.
       
      Sincerely,

      Romeo
      Sony Social Support Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Loving this TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the box the picture on his TV was amazing. I did my research online and tweaked the settings to make the picture even better. The only issue I had was when I set the audio output to use EARC my Samsung sound bar would shutoff. I would have taken stars off for this but I realized it was my HDMI cables. I bought high speed cables and after connecting them, no issues. After a few setting tweaks and buying new HDMI cord I am very happy with this TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FeelinProggy!

      Awesome! We are extremely pleased to hear you are happy and satisfied with the incredible picture quality and features of your new X900H and for choosing Sony! We are also glad to hear you solved your connection issue with your Samsung soundbar by replacing the HDMI cable. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.

      Thank you so much for purchasing our X900H and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Huge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV, best picture and it is Huge. Really heavy to mount. Get 3 people to make sure you do not drop it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mike, We are thrilled to hear that you are enjoying all of the features and capabilities of your brand new Sony Bravia TV! We always strive to deliver the best picture and sound quality with our TVs. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite SDR and HDR movies, TV shows and games. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for sharing your detailed review and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Best tv Ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is great at any distance. Beats my Samsung Frame for darker colors and setup with google account was easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Love this TV!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV! I really like the ease of use, everything just flows, looks amazing and even the sound is decent!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rhaool!

      Wow! Thank you so much for sharing your incredible experience with your new 85" X900H Full Array LED 4K Ultra HD Android TV! We are really pleased to hear you love the amazing picture & sound quality and features of this TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.

      Thank you so much for the 5-stars review and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Amazing tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv ! This thing is incredible. Picture is outstanding and the blacks are super black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Fisher, thank you so much for the 5 Star review and feedback! We are really thrilled to hear you are satisfied with the exceptional picture & quality of our X900H.

      The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.

      Thank you so much for purchasing our X900H and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear picture, great sound, love it for gaming. It's over 100lbs so make sure your wall mount is solid.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi jkilzi, thank you so much for the 5-stars rating and feedback! We are really thrilled to hear you have an enjoyable watching and gaming experience with your new 85" X900H! We always strive to deliver the best picture quality with our TVs. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.

      Thank you so much for purchasing our X900H and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality, Price

    Rated 4 out of 5 stars

    Excellent value for size and options

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good TV for the cost. Looked at many tv's in this size class and for the price and features offered I found this to be a better option tan its competitors.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JonathanW,

      We are glad that you are happy with your purchase. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Nice TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv for gaming in ps5, nice picture quality and brightness

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Gotta get it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always been a Sony TV customer. I still have a 55 inch Sony Bravia that I bought 10 years ago. Nothing wrong with it and never had any issues. Since then, I’ve bought 3 other Sony Bravias (a 40 inch, 75 inch and this 85 inch). This 85 inch X900H that I just bought is AMAZING! The picture is so vivid and the sound is crisp. Quick to setup and pair with my receiver for surround sound. Totally happy with it! It’s an investment that you won’t regret!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MrsRobinson,

      Wow! Thank you so much for being one of our long time customers! We are really happy to hear you're enjoying the picture & sound quality and features of your new X900H Full Array LED 4K Ultra HD Android TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.

      Thank you so much for trusting Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    My TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture fast processor and great size for my room. Very easy to set up and use all apps.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarkH, We are glad that you like your new Sony Bravia TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended.  With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. We appreciate your detailed review. Thank you for choosing Sony! -Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Amazing tv poor stand

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just amazing. The menu system is amazing and the tv menu setup was very good. It looks so clear. The think I liked the least about this tv is the feet. They just clip in. They do not snap or screw in. This has its disadvantages when you lift the tv to place it the feet just slide out. This is very heavy tv. So when you go to place it you really need 2 people.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Mrs.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has great picture. It’s features are great and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    What a picture!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a picture!!! Amazing TV and easy to download apps! Great purchase for our new home!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there! Thank you so much for the 5 Star review. We are so happy to hear you are satisfied with the exceptional picture quality and how easy the apps to download on our X900H. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.

      Thank you so much for purchasing our X900H and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very Good TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV! Compared to my X800H that has darker corners, this TV has uniform almost 3D like picture. Not quite the same as OLED in my other room, but very close. AirPlay and everything else works flawlessly too. I used the flush mount Sanus LL11 mount, and the result is astonishing. Get this over the 800 if you don’t need a very wide viewing angle.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Simon!

      Thank you so much for the 5-stars review and for sharing your amazing experience with our one of the best TV in the market, X900H Full Array LED 4K Ultra HD Android TV. We are really thrilled to hear it suits your needs and expectations! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.

      Thank you so much for purchasing our X900H and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    85 Dream machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome picture! Easy to follow onscreen startup instructions. Excellent value for sale price paid.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jeffo, thank you so much for the 5-stars review! We are really happy to hear you are satisfied with the amazing picture quality and easy setup function of our 85" X900H! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.

      Thank you so much for purchasing our X900H and for choosing Sony!

      - Romeo Sony_US