Customer Ratings & Reviews
- Model:
- XBR85X900H
- |
- SKU:
- 6401211
Customer reviews
Rating 4.7 out of 5 stars with 1135 reviews
(1,135 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.2
Rating 4.2 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the 85" ClassX900H Series LED 4K UHD Smart Android TV for its exceptional picture quality, large screen, and affordable price. Many customers rave about the stunning clarity, vibrant colors, and deep blacks of the TV's display, making it an excellent choice for gaming and movie enthusiasts. The TV's user-friendly interface and easy setup process are also highly appreciated, allowing users to quickly connect and enjoy their favorite content.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Pretty ok
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is overall pretty good. A few issues, and it has happened with another Sony tv I have, some times this tv will not turn on. You have to unplug the power and plug it back in. Not good considering how new it is. The other Sony is a 75 inch and has the same issue. Also, I purchased a home theater system with this. The sound directly from the tv is not good. Actually it's horrible. The picture is very good, but having to unplug it a few times a week to get it to turn on is very annoying
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Robbie,
Thank you for sharing your experience with us. We're sorry to hear that the TV didn't seem to meet your full expectation. If TV is not turning on after it was off, please make sure that software is updated as it includes key features, applications, bug fixes, and feature improvements. May we know the devices connected to the TV? Some devices may cause the TV not to turn on. To isolate the issue, try to disconnect them on the TV one a time and check which device are causing the issue. You may also find this link helpful to resolve this issue: https://www.sony.com/electronics/support/televisions-projectors/articles/00114313
Your feedback with TV sound is greatly appreciated. Should you need further assistance, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! - Kris
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony Bravia 85"
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new TV!! Both cable and streaming services are crisp and clear with no degradation in viewing quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SonyBravia, thank you so much for the 5-stars rating! We are extremely pleased to hear you love your new X900H! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.
Thank you so much for purchasing our X900H and for choosing Sony!
- Romeo
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Picture Perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV is worth every penny. Bought this TV for my PS5 and set it up in the basement.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Patron7, We're glad that you love this TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thanks for choosing Sony! Jay
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Size and Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Size, picture quality and sound. This TV replaced a 70 inch Sony and I have always been impressed with Sony TV’s.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PhilfromAshburn, thanks for the 5-stars review! We are really thrilled to hear you are happy and satisfied with the superb picture & sound quality of your new X900H Full Array LED 4K Ultra HD Android TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you so much for purchasing our X900H and trusting Sony! - Romeo
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is excellent. I’m glad I went with the 85 inch. The picture is excellent, especially with HDR content
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Spongebob331, Thank you for taking the time to review the X900H. We're glad that you appreciate the picture with the HDR features of your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Jay
- Pros mentioned:Price
Rated 5 out of 5 stars
Great 86in TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love love love the TV. bonus the price dropped 500 a few weeks after purchase and BB credited the difference.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sbflyca, thank you so much for the 5-stars rating and feedback! We are really delighted to hear you love your new X900H! We always strive to deliver the best picture quality with our TVs. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.
Thank you so much for purchasing our X900H and for choosing Sony!
- Romeo
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great value!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful screen and picture at a very reasonable price. Not much of a difference in the next model up
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rikkitikki, thank you so much for sharing your honest review with our X900H! We are really delighted to hear you are satisfied with the outstanding picture quality of this TV for its price. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.
Thank you so much for purchasing our X900H and for choosing Sony!
- Romeo
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great Buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality! We are very happy with this purchase and would recommend this product to family and friends.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Carlos, Thank you for taking the time to review the X900H. Good to know that you are happy with your purchased. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for the recommendation! Jay
- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Wondering if mine is defective
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not too happy with this TV. The Picture is good, but I have had to reboot it almost everyday since I have installed. Two times the network would show not connected and there was nothing I could do except restart. There was a time where the bluetooth did the same. When listening using bluetooth headphones, the sound sometimes cuts out if I turn my head a certain way. I called Bestbuy and the recording said they were too busy and to call back later. I spent too much money to have to perform restart almost everyday.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Flatlinz, while we are glad you like the amazing picture quality of our X900H, we are sorry you are encountering issues. This is definitely not the experience we wanted you to have on our product.
To get the most out of your X900H, we recommend updating its firmware to the latest version (v6.0414). The software includes key features, applications, bug fixes, and feature improvements. For more information, please visit https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-85x900h/downloads.
If the issue persists, please follow the steps provided on the links below to isolate the problem:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-85x900h/articles/00184280
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-85x900h/articles/00133631
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-85x900h/articles/00175078
If you are unable to resolve your concern please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X900H:
We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter.
Thank you for letting us help assist you.
Sincerely,
Romeo
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony 900H
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing tv and worth it for the price. I would recommend this to anyone who is looking for an 85 inch tv
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SGKALLS, thanks for commenting! We really appreciate you are satisfied with the outstanding quality of your new X900H for its price! We always strive to deliver the best picture quality with our TVs. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.
Thank you so much for recommending our X900H and for choosing Sony!
- Romeo
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Thanks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this tv. Sony is the brand I get every time. This picture is amazing. No need for a soundbar either
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gdale6, thank you so much for the 5-stars review and feedback! We are incredibly pleased to hear you are happy and satisfied with the outstanding picture & sound quality of your new X900H! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.
Thank you so much for purchasing our X900H and for trusting Sony!
- Romeo
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Tiger
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best ever TV , the color are soo perfect & bright. Very easy to connect to other devises . I love Sony XBR.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tiger, Perfect! Thank you so much for the 5-stars review and for sharing your awesome experience with our 85” X900H TV. We are glad that you like the features as well as its ease of use and picture quality. You chose the best TV brand! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Dolby Vision brings scenes vividly to life for authentic viewing, while Dolby Atmos fills the room with immersive surround sound. Thank you for choosing Sony! -Jess
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great picture like being at a theater
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV with a great picture. Sports are amazing specially hockey. It’s so easy to follow the puck.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ScottP,
Awesome! We are glad you like the picture quality of the television. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thank you for choosing Sony and enjoy your TV!
Regards,
David
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Awesome TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted an 85" but was hesitant to downgrade after only having Sony OLEDs last couple years. Love this TV!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Robert, wow! It is really nice to hear you love your new 85" X900H! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you so much for purchasing our X900H and for trusting Sony!
- Romeo
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Nice quality T.V.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s really big and vibrant. It’s nice to own a smart T.V. So I don’t have to get a Fire Stick to watch Netflix
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Samuel!
Perfect! It is truly nice to hear you're happy and satisfied with the amazing picture quality and features of our one of the best TV in the market, X900H Full Array LED 4K Ultra HD Android TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.
Thank you so much for the 5-stars review and for choosing Sony!
- Romeo
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome TV! Stunning picture and sound. Smart app easy to use. This TV is very heavy. Will not disappoint!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cupcakes, Thank you for taking the time to review the X900H. Good to hear that you like the picture and sound of this new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for sharing this feedback. Jay
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Beautiful picture and sound quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV and I asked my living room picture quality is perfect sound quality is great and the set up was a breeze
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Keith!
Wow! That's perfect! We're really grateful you're having a great time with our one of the best TV in the market X900H Full Array LED 4K Ultra HD Android TV. We really appreciate you're happy and satisfied with the amazing picture and sound quality of your 85" X900H TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.
Thank you so much for sharing your incredible experience and for choosing Sony!
- Romeo
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Upgrade
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced a seven year old Samsung that the fan had gone out on. Really enjoy the much larger screen, picture quality about the same, functionality MUCH easier.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TimL,
Awesome! This is a great choice of a TV upgrade and we truly appreciate you are enjoying the best picture, large screen, and easy functionality with your new TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thank you for choosing Sony! - Kris
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I already have a Sony 75 and added this 85 to another family room. Excellent quality and good value for money
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Netjai123,
Wow! We're extremely pleased to hear you're happy and satisfied with the incredible picture quality of our one of the best TV in the market, X900H Full Array LED 4K Ultra HD Android TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.
Thank you so much for purchasing our 75" & 85" TV and for choosing Sony!
- Romeo
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony 85 in TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV and very happy with it. Great picture and features and would buy another and recommend it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GreatTV! Thank you so much for the 5 Star rating and feedback! We are incredibly pleased to hear you are very happy and satisfied with the outstanding picture quality and features of your new X900H! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.
Thank you so much for recommending our X900H and for choosing Sony!
- Romeo












