Customer Ratings & Reviews
- Model:
- XBR85X900H
- |
- SKU:
- 6401211
Customer reviews
Rating 4.7 out of 5 stars with 1135 reviews
(1,135 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.2
Rating 4.2 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the 85" ClassX900H Series LED 4K UHD Smart Android TV for its exceptional picture quality, large screen, and affordable price. Many customers rave about the stunning clarity, vibrant colors, and deep blacks of the TV's display, making it an excellent choice for gaming and movie enthusiasts. The TV's user-friendly interface and easy setup process are also highly appreciated, allowing users to quickly connect and enjoy their favorite content.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Good TV
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great and nice quality view easy set up, works great
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Vitin,
Wow! We are extremely pleased to hear you are happy and satisfied with the exceptional quality, ease of use & set up, and superb performance of our 85" X900H.
The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.
Thank you so much for purchasing our X900H and for choosing Sony!
- Romeo
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Television
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality picture and crisp color. Great sound with sound bar.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Billy, we're glad you like the picture and sound quality of our product. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing SONY. ~Earl
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great large screen picture.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great large screen picture for the price for my home theater system.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kuna, thank you so much for the 4-stars review and feedback! We are incredibly pleased to hear you are happy and satisfied with the amazing picture quality of your new X900H! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.
Thank you so much for purchasing our X900H and for choosing Sony!
- Romeo
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is beautiful. This is an awesome TV and value for the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Arithomas2,
Awesome! It is really nice to hear you are happy and satisfied with the outstanding picture quality, price, and superb performance of your new X900H Full Array LED 4K Ultra HD Android TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.
Thank you so much for purchasing our X900H and for choosing Sony!
- Romeo
Rated 4 out of 5 stars
Overall great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall I like it but I don’t like this Sony tv better than my older Samsungs. Samsung’s colors are more dramatic and the picture seems to be sharper than Sony too me. This Sony is easier on the eyes because the colors seem to be true to life as opted to more enhanced like Samsung. But overall it’s a great tv and price was great and less than Samsung.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SundaySermon, thank you so much for the 4 Star rating! We are delighted to hear you are overall satisfied with your new X900H! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.
Thank you so much for purchasing our X900H and for choosing Sony!
- Romeo
Rated 5 out of 5 stars
What a value!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I took 3 years before pulling the trigger on an 4K Ultra HD. This is the one that made me do it. Incredible value for the dollar! A 120 Hz frame rate for under $3K??!!?? Great quality with all the right bells and whistles. Highly recommended.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BFBH, awesome! We are incredibly pleased to hear our X900H perfectly matches your needs and expectations! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you so much for purchasing our X900H and for choosing Sony!
- Romeo
Rated 5 out of 5 stars
Great Sony tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome TV. Manual is a little vague on features. Menu layout can be a bit confusing. Plenty of inputs. Built-in features have a tendency to stop working and need a reset to return. Wi-fi can be a little laggy. Overall, very happy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MattF, thank you so much for the 5 Star rating! We are thrilled to hear you are very happy with the superb quality & performance of your new X900H. We are sorry if the manual and menu layout of this TV did not live up to your expectations. We appreciate your input, and we will surely take note of it as we always strive to make this a better experience.
We are also sorry if you are encountering a Wi-Fi issue. This issue will be addressed in an upcoming software update. Please make sure that your TV is connected to the internet and the Automatic Software Update setting is set to On to keep the software updated to the most current version. Please reference the link below for more details:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-85x900h/downloads
In the meantime, you need to restart the TV each time the Wi-Fi connection turns off:
• On the remote control, press and hold the Power button until Restart appears on the TV screen, and then press Enter to restart it.
For apps issues, please refer to the link below to isolate the problem:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-65x900h/articles/00202618?cpint=spt-tv_triage_00200862_apps
Should you need more assistance, please email the below information to socialsupport@am.sony.com so we can better assist you.
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Thank you so much for choosing Sony!
Sincerely,
Romeo
Sony Social Support
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV has good quality and the control is easy to used.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SonyTv, That's awesome! We're glad to hear you like the overall quality and ease of use of your new Sony TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thanks for choosing Sony! -Sam
- Pros mentioned:Tv size
Rated 4 out of 5 stars
Sony - 85" ClassX900H Series LED 4K UHD
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good basic 4K unit: it gets the job done for a reasonable price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jack, Thank you so much for the 4-stars review and feedback! We are happy to hear you are satisfied with the overall performance and price of your new X900H! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.
Thank you so much for purchasing our 85" X900H and for choosing Sony!
- Romeo
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great TV for the price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price! Picture is clear and remote is intuitive.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Amber, Awesome! We are thrilled to hear about your amazing experience with your new X900H TV. We're glad you love the picture quality of our product. We always strive to deliver the best picture and sound quality with our TVs. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite SDR and HDR movies, TV shows and games. Thank you for choosing Sony! -Jess
Rated 5 out of 5 stars
Best TV i ever bought
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is amazing. Much better then a samsung or lg of the same size and screen type. The android OS makes a huge difference in ease of use. Google assistant is great too. Can link to your phone for various reasons. And many other accessories
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ryan, awesome! We are truly happy to hear you are satisfied with the outstanding quality and features of your new X900H! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.
Thank you so much for purchasing our X900H and for choosing Sony!
- Romeo
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Love my 85" TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, good picture, and easy setup. Would recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RustyG, thanks for commenting! We are really delighted to hear you love your new 85" X900H! We are also pleased you are satisfied with the user-friendly interface, picture quality, and how easy this TV to set up. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.
Thank you so much for recommending our X900H and for choosing Sony!
- Romeo
Rated 5 out of 5 stars
TV with great optics
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The television has worked great with our apple, blueray devices. Best Buy got the merchandise to the store on time and the pick up process went smoothly without a hiccup. I will definitely recommend Best buy to anyone interested in a Large screen TV
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ajabs,
Wow! That's awesome! We're really grateful you're happy and satisfied with the great performance and features of your new X900H Full Array LED 4K Ultra HD Android TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.
Thank you so much for purchasing our 85" X900H and for choosing Sony!
- Romeo
Rated 5 out of 5 stars
85" 120hz Gaming Dream
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is great. Had to manually update Firmware to get 120hz, and Dolby Vision. Only took a few minutes with a computer and flash drive. PS5 Games play perfect at 120hz. Dolby vision looks great. Perfect for Gaming and Movies.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SmokerSpy, thank you so much for the 5-stars review and feedback! We are incredibly pleased to hear you have an enjoyable viewing and gaming experience with your new X900H! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.
Thank you so much for purchasing our X900H and for choosing Sony!
- Romeo
Rated 3 out of 5 stars
not as great as the reviews made it out to be
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i purchased this unit to replace a lg 720p plasma. i have to say if you are watching a dvd the picture is outstanding. if i watch reg. tv which is 90 % of the time, i'm somewhat disappointed with the pic quality. i have almost 1 g of signal going into the set. the picture is not as crisp as i expected, other than a larger picture. i kind of wished i didn't lay out the cash for this and have buyers remorse at this point. i have made many adjustments and the few updates that were rolled out to no satisfaction for a tv of this price. i wish i could return it. i'm also disappointed with the remote, you would think that maybe if could have been designed to light up. speakers are very tinny but i do use my surround, that's a whole other issue. in my opinion it was not worth the money, maybe i have a defective unit. i did so much research on the sony and was going to go with the lg. the reviews were top notch, i have to disagree
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi jamiesplace, We are so sorry to hear you're not satisfied with the picture quality of our X900H. This is definitely not the viewing we'd like you to have. The problem you are having can be fixed by following the steps provided on this link https://helpguide.sony.net/tv/husltn2/v1/en-003/08-04_05.html. If you haven't yet, please update the firmware of your TV to the latest version (v6.0414). The software includes key features, applications, bug fixes, and feature improvements. For more information, please visit https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-85x900h/downloads.
If this does not help, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X900H:
We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter.
Thank you for letting us help assist you.
Sincerely,
Romeo
Rated 5 out of 5 stars
Sony TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely amazing in every way, after a couple weeks I'm still finding new things to do. I do admit to asking my 30-something son to assist with set up, it was a breeze for him, no problems at all, and now operation is simple.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarkT, We are glad to hear about your positive experience with your new Sony Bravia TV. Your new X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for trusting Sony! Vincent
Rated 5 out of 5 stars
Sony 85 inch TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We typically purchase Samsung when buying a TV but decided to purchase a Sony after speaking with the Best Buy representative and absolutely love our decision. We are really enjoying our new media room experience with our 85 inch Sony TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KenS, We are thrilled to hear about your excellent experience with your new Sony Bravia TV! You chose the best TV brand! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for trusting Sony! -Jess
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
very good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture good sound for the money you can not go wrong
I would recommend this to a friend Rated 4 out of 5 stars
Sony 85" ClassX900H
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I cannot go to the movies then the movies will come to me. It was a nice upgrade but you need right space to mount it. You need at least 3 people to put it up due to it size. The only issue I have seen if the wifi connection does not always stay on which is annoying and this is why I am not giving it 5 stars.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi cmouse, thank you so much for the 4-stars rating and feedback! While we are glad you are overall satisfied with the superb performance of our X900H, we are sorry you are encountering an issue with the Wi-Fi. This issue will be addressed in an upcoming software update. In the meantime, you need to restart the TV each time the Wi-Fi connection turns off:
• On the remote control, press and hold the Power button until Restart appears on the TV screen, and then press Enter to restart it.
If this does not help, please email the below information to socialsupport@am.sony.com so we can better assist you.
Full Name:
BestBuy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X900H:
Thank you so much for choosing Sony!
- Romeo
Rated 5 out of 5 stars
Nice upgrade
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decided to upgrade an aging 65 inch LG. Very satisfied with the Sony over the last two years. Looking to upgrade to OLED soon, plan to stay with the brand.
I would recommend this to a friend












