Customer Ratings & Reviews
- Model:
- XBR85X900H
- SKU:
- 6401211
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.2 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the 85" ClassX900H Series LED 4K UHD Smart Android TV for its exceptional picture quality, large screen, and affordable price. Many customers rave about the stunning clarity, vibrant colors, and deep blacks of the TV's display, making it an excellent choice for gaming and movie enthusiasts. The TV's user-friendly interface and easy setup process are also highly appreciated, allowing users to quickly connect and enjoy their favorite content.
This summary was generated by AI based on customer reviews.
Great tv
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv has been great. It had a few kinks in the beginning (it would restart on its own) but that was fixed after reaching out to sonys customer support.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jonathan, Thank you for taking the time to review the X900H. We are pleased to hear that you are enjoying your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony. Jay
Sound issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had Geek Squad set up our new television and we have had sound issues with the sound cutting out for a second or two many times during viewing which is extremely annoying. I have a re-do appointment next week for them to remedy the situation.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Howie,
It is unfortunate to hear you're having audio issues with your new X900H Full Array LED 4K Ultra HD Android TV. We would really like to understand the issues you're having and help you out. We have some troubleshooting that might help you in solving the issues, and 1-year limited warranty for service if more than troubleshooting is needed. Please email us at [email protected] with the following details so we can assist you further.
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Romeo
Sony Social Support
Nice TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks great and I am loving it. Had initial challenges when it kept dropping internet connectivity and had to reboot (keep power button pressed until it restarted). Also ended up loading latest firmware. Its been working well since then.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there, Thank you for taking the time to review the X900H. We are pleased to hear that you are enjoying your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thanks again for choosing Sony! -Carl
The Best TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Superb viewing and background lighting and setting setup are great. Remote is streamlined. Very thin model and feels light weighted, easy to carry.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AgaR, You've made an excellent choice! We're thrilled to hear you appreciate the superb viewing angle, backlighting, easy to setup settings, streamlined remote, and thin and lightweight design of your new TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony!
Tv install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installers arrived first thing in the scheduled time and finished the job very quickly. They explained how the TV worked and went on their way.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi 51321, thank you so much for the 5 Star review! We are really delighted to hear you are satisfied with the amazing installation service of Best Buy.
We always strive to deliver the best picture quality with our TVs. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.
Thank you so much for your purchase and for choosing Sony!
- Romeo
Usual Sony TV quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tend to spend a bit more on Sony TVs knowing that they are more reliable and better quality. So far, this model is proving me right once again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi kmb3333, Thank you so much for trusting Sony! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thank you for being a loyal Sony customer. -Carl
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice. Bought this 30 days ago. Oct 21 2020. Very happy with this purchase. No issues with quality or functionality. Best Buy service was excellent.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MAGASteve,
Wow! Thank you so much for the 5-stars review! We are thrilled to hear you are very happy with the overall performance of your new X900H Full Array LED 4K Ultra HD Android TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.
Thank you so much for sharing your awesome experience and for choosing Sony!
- Romeo
First time...be gentle!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Process was done well!! Ended up paying more than I first thought but we have a few TV's to put up and I bought Geek squad protection. We have not put TV up as we will be moving soon and then do it but the sales process was good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Warriorcoach, thank you so much for the 4-stars rating! We are pleased to hear you are overall satisfied with your purchase. We always strive to deliver the best picture quality with our TVs. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.
Thank you so much for purchasing our X900H and for choosing Sony!
- Romeo
Excellent high end TV!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve always been a huge fan of Sony electronics and this television is no exception! Amazing detail whether you’re watching 4K UHD or just regular blu-ray!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Silver67!
Awesome! We're really happy to hear our X900H Full Array LED 4K Ultra HD Android TV perfectly matches your needs and expectations! We're also pleased to hear you're happy with the incredible picture quality of your new TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.
Thank you so much for choosing Sony!
- Romeo
Better
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much better than lower end Sony 85”. Lower end model crushed blacks terribly and heavily pixilated compressed content fine gradients.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Duud, thanks for the feedback! We are so happy to hear you are satisfied with the overall performance and quality of our 85" X900H. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.
Thank you so much for purchasing our X900H and for choosing Sony!
- Romeo
- Pros mentioned:Picture quality
Has all the potential
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the TV.. the problem is it shuts off and disconnects from sound bar periodically. It is very inconsistent and I’ve searched everywhere for a solve. Will be returning this TV.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Phormula,
We are so sorry to hear you are having issues with our XBR85X900H. This is definitely not the experience we wanted you to have in our product. We’re not sure which brand of soundbar you have your TV connected to, however, please ensure both are on the latest firmware. If you still have the unit, please perform a firmware update. The software includes key features, applications, bug fixes, and feature improvements. For instructions, please visit https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-85x900h/downloads.
For the auto turn off the issue, we recommend you try following the steps provided on this link as it helps you solve this problem https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-85x900h/articles/00202021.
We want to make sure you’re taken care of and help check on your TV.
May we contact you directly to assist you? If so, please email the below information to [email protected].
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the TV:
We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter.
Thank you for letting us help assist you.
Sincerely,
Romeo
Get This!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There are so many options out there but you can never go wrong with Sony. Once it is in your living room, it will be the best TV you have ever watched.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CDog!
Awesome! Thank you so much for the 5-stars review & feedback! We're really happy to hear you're very satisfied with the amazing picture quality and features of our one of the best TV in the market X900H Full Array LED 4K Ultra HD Android TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.
Thank you so much for purchasing our 85" X900H and for choosing Sony!
- Romeo
Great for my “quarantine” theater!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pulled the trigger on this bad boy because my families movie going has come to a halt. Love mostly everything so far. Only reason I gave it 4 is every once in awhile you have to reset the tv for the online apps to work.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jdub,
Thank you so much for the 4-stars rating! We are incredibly pleased to hear you are satisfied with the superb performance of your new X900H Full Array LED 4K Ultra HD Android TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.
The problem you are having can be fixed by updating the software of your TV to the latest version (6.0414). You should have received a notification on your TV to download the latest firmware, just make sure you have an active internet connection. For more information, please visit https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-85x900h/downloads.
Should you need more assistance, please email the below information to [email protected].
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X900H:
Thank you so much for choosing Sony!
Sincerely,
Romeo
Nice
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everyone loves our new TV when they visited. The speakers themselves are really good but we added sound bar from Bose. They’re awesome!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nikki, We are glad to know that everyone loves your new Sony Bravia 4K TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! -Vincent
So far so good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've only had the tv for a week and so far I really like it. The remote control could be a little better but it's not a deal breaker.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Beantime, Thank you for giving the product a perfect rating! We're really glad you're overall satisfied so far with the features and capabilities of your new X900H Full Array LED 4K Ultra HD Android TV. We will surely take note of your feedback regarding the remote control as we always strive to make this a better experience. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you so much for purchasing our 85" X900H and for choosing Sony! -Jess
Really awesome 85" TV.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.4.7 stars. Colors are amazing. Super bright and vibrant. Sadly in a dark room when a bright object is on the screen, the corners and the black bars become grey, rather then true black.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sergio,
Thank you for taking the time to review your X900H. Your feedback regarding the grey bars instead of black is greatly appreciated. Check if the issue occurs when on another app or while using an external device. Make sure the app is updated. We highly recommend downloading and installing the latest software for the TV.
You may also find this link to be helpful: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-85x900h/articles/00030311
We're happy to know you like the excellent, vibrant colors, and peak brightness of the TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thank you for your feedback and for choosing Sony! -Jess
Washer/Dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tech’s were very accommodating! They wanted us to buy the upgraded connections that were supposed to be included, but I was ok with that.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TFanch, Thank you for taking the time to review the X900H. We are pleased to hear that you are enjoying your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thank you for choosing Sony! -Carl
Not a bad TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a pretty good TV. However, it would turn off and on and it's own, for no apparent reason. Also had some connectivity issues. Other than that, it was a good TV. It was easy to setup with the soundbar as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Donk, thank you so much for the 4-stars review. While we are glad you are satisfied with the superb performance of our X900H, we are sorry you are encountering issues. This problem can be fixed by updating the software of your TV to the latest version (6.0414). You should have received a notification on your TV to download the latest firmware, just make sure you have an active internet connection. For more information, please visit https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-85x900h/downloads. After the latest firmware is installed, while the TV is on press and hold the power button and choose reset when the option pops up.
Should you need more assistance, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X900H:
Thank you so much for choosing Sony!
Sincerely,
Romeo
- Pros mentioned:Picture quality
It’s okay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took this TV back and purchased the LG 77. I loved the size of the 85 but the picture quality didn’t hold a candle to the LG.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Chase,
It is unfortunate to hear our XBR85X900H did not meet your expectations and that it needs to be returned. Picture quality depends on the signal and content. This issue can be fixed by changing the picture settings according to your preferences. You may check out this link for more information https://helpguide.sony.net/tv/husltn2/v1/en-003/01-03-09_01.html?hl=picture+quality. We take this matter very seriously into consideration of our products. We hope that you will shop Sony again in the future.
Sincerely,
Romeo
great picture
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome TV. I origanly ordered the x850 last years model. BB couldn`t deliver that model so they gave me this model for the 850`s clearance price .
I would recommend this to a friend