Customer Ratings & Reviews
- Model:
- XBR85X900H
- SKU:
- 6401211
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.2 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the 85" ClassX900H Series LED 4K UHD Smart Android TV for its exceptional picture quality, large screen, and affordable price. Many customers rave about the stunning clarity, vibrant colors, and deep blacks of the TV's display, making it an excellent choice for gaming and movie enthusiasts. The TV's user-friendly interface and easy setup process are also highly appreciated, allowing users to quickly connect and enjoy their favorite content.
This summary was generated by AI based on customer reviews.
Bigscreenhappyhubby
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.oh my husband love his Christmas present 85in tv ..
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mama,
Thank you so much for the 5-stars rating and feedback! It is really lovely to hear your husband is happy and satisfied with his new 85" X900H! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.
Thank you so much for purchasing our X900H and for choosing Sony!
- Romeo
Awesome TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful quality, I would buy it again and again!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mayling, thank you so much for the 5-stars rating and feedback! We are really thrilled to hear you are satisfied with the remarkable quality of your new X900H! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.
Thank you so much for purchasing our X900H and for choosing Sony!
- Romeo
Sony 85 inch TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for my famiy room and great for watching movies.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tess,
Wow! We're really happy to hear our X900H Full Array LED 4K Ultra HD Android TV perfectly matches your family room and expectations. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.
Thank you so much for purchasing our 85" X900H and for choosing Sony!
- Romeo
Great TV at a great price.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well priced, quality television product. Love it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi goehm, thank you so much for the 5-stars rating! We are incredibly pleased to hear you are happy and satisfied with the superb quality of your new X900H! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.
Thank you so much for purchasing our X900H and for choosing Sony!
- Romeo
Great value TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Would recommend to a friend!!!!!!!!!!!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Snaykboots, Thank you for taking the time to review the X900H. We are pleased to hear that you are enjoying your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for the recommendation! Jay
Geek Squad installers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.both Geek installers were fabulous...Nick and Eddie
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Asfasdfasdf, Thank you for sharing such an excellent shopping experience. We are glad that you are satisfied with your purchase and you like our product. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Discover how real pictures can be when you bring out the fine details. Our Acoustic Multi-Audio™️ includes two sound-positioning tweeters at the back of the TV that enable sound to follow the action, for a truly immersive experience. Thank you for choosing Sony! -Jess
My little tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great nice tv good product and good quality imagen
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mybigbaby, Thank you for taking the time to review the X900H. We are pleased to hear that you are enjoying your new Sony BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thank you for choosing Sony! -Carl
BEST TV EVER
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GOOD TO BUY FROM BEST BUY IS MY SECOND TV PLUS MORE
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VIRUSONICO!
Wow! That's awesome! It is really nice to hear you're happy and satisfied with the overall performance of your X900H Full Array LED 4K Ultra HD Android TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.
Thank you so much for purchasing our 85" X900H and for choosing Sony!
- Romeo
Lovely TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. I like it very much and watch it everyday
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Joseph,
Awesome! It is really nice to hear you're having fun with your new X900H Full Array LED 4K Ultra HD Android TV. We are really pleased to hear it suits your needs. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.
Thank you so much for purchasing our 85" X900H and for choosing Sony!
- Romeo
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good service and the workers are very polite.......
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Peter,
Awesome! It is really nice to hear you're happy with the overall performance of your new X900H Full Array LED 4K Ultra HD Android TV and great customer service of BestBuy. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.
Thank you so much for purchasing our 85" X900H and for choosing Sony!
- Romeo
Not so happy buyer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s been few months since I bought this (bought it during Christmas time) and running into minor issues every other weeks. When on YouTube there is a Green light that flashes every few seconds and tv turns off while watching a program. It’s annoying playing almost $2k for this product and it’s not what I expected. Will be replacing/returning this tv soon
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Saad, thank you for reaching out. We are sorry to hear you are having issues with your X900H. This is definitely not the experience we wanted you to have on our premium TV. We have identified the cause and have issued a firmware update to resolve these issues. You should have received a notification on your TV to download the latest firmware, just make sure you have an active internet connection. For more information, please refer to the link below:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-85x900h/downloads
After the latest firmware is installed, while the TV is on press and hold the power button and choose reset when the option pops up to refresh the content of your TV.
If the issue persists, please follow the steps provided on the links below:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-75x900h/articles/00145301
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-85x900h/articles/00202021
If you are unable to resolve your concern please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X900H:
We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter.
Thank you for letting us help assist you.
Sincerely,
Romeo
- Pros mentioned:Picture quality
Poor support, bad firmware. Great picture....
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ongoing firmware issues with tv that cause the audio to cut out when sent through an AV receiver. Have spent hours on the phone with Sony support to be told it is a firmware issue. The first firmware they pushed to fix the problem didn’t resolve it. They have no ETA/timeline when a new firmware will be available. Sony refuses to repair or replace the TV because it’s a firmware issue. I’m outside my return window with Best Buy and now have to deal with a manufacturer who refuses to standby their product; rather hide behind a “we are working on it” with no ETA. Don’t buy a Sony 900 series if you plan on using external speakers. Otherwise the picture is amazing. Just wish the sound would stop cutting out. Of corse it started happening after owning a few months; outside the return window.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Tekked,
Thank you for reaching out. While we are glad you like the fantastic picture quality of our X900H, we are sorry you are encountering audio cut out issue when using your AV receiver. This is definitely not the experience we wanted you to have in our premium TV. Please be assured that your case is being handled properly. If you haven't tried yet, some of these issues can be fixed by following the steps provided on the link below:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-75x900h/articles/00250275
If this does not help, please email the below information to socialsupport@am.sony.com so we can better assist you.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X900H:
We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter.
Thank you for letting us help assist you.
Sincerely,
Romeo
great tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installers were very polite and explained everything
I would recommend this to a friendTv installation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv good but not easy to use. Installation was great
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Display, We're very happy to hear you find it very easy to install. For future reference, we can offer assistance on how to set up or operate the features and functions of your Sony TV by visiting our Sony Support website to download the help guide and look for additional information about your product. Also, you can chat with one of our agents who would be glad to help. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thanks for choosing Sony! -Sam
Sony 85
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While the picture straight on is fantastic the side view leaves something to be desired.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Picture, Thank you so much for the 4-stars review! We are glad to hear you are overall satisfied with your new X900H Full Array LED 4K Ultra HD Android TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.
We will have your feedback noted as we always strive to make this a better experience. In any case, you need more assistance or information with our product, please feel free to email us at [email protected]. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
BestBuy Username:
Telephone Number:
Issue:
Model Number:
Thank you so much for choosing Sony!
Sincerely,
Romeo
Sony Social Support
Mike
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service and follow through, knowledgeable, attentive, kind , and gracious
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mike,
Thank you so much for the 4-stars review! We are incredibly pleased to hear you are happy with your purchase and service from Best Buy! We always strive to deliver the best picture quality with our TVs. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.
Thank you so much for purchasing our X900H and for choosing Sony!
- Romeo
Sony is the worst
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beware with this brand, only 8/9 months start in the screen a black staninds i use my warranty and sony send me another tv similar the old one and coumple months later same problem
No, I would not recommend this to a friendSONY 85 in
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unless using 4k the picture is not as I expexted. But great view
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Ebat15, We appreciate your feedback about your new Bravia TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. We appreciate your detailed review. Thank you for choosing Sony! -Vincent
Buggy TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just over 2 months in, and there are several buggy issues with this TV. First, the TV would intermittently not recognize the cable box or other HDMI devices. After a week of intermittent connectivity where I'd have to unplug/plug back in HDMI cables, turn off/reset the TV, or do factory resets, the HDMI ports would rarely connect to a device (and that was after hours of trying to get a connection). Geek squad came out and replaced the HDMI board and, so far (3 days), the TV is working correctly. Second, the TV will randomly shut off for no reason. Third, when left on for extended periods, the voice/video will lose sync. You have to turn the TV off in order for the voice/video to resync. Not sure if I just got a TV with buggy software or bad components, but I don't believe I'd repurchase on the off chance all TVs have the same issues.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi ARbuyer,
We are so sorry about what happened and for the inconvenience. We have identified the cause for these issues and have issued a firmware update to resolve the problem. You should have received a notification on your TV to download the latest firmware, just make sure you have an active internet connection.
If you are unable to resolve your concern please email the below information to [email protected].
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X900H:
We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter.
Thank you for letting us help assist you.
Sincerely,
Romeo
Ummm...nope. Go for the x950h
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To be honest with you... I really didn't like the picture quality of this T.V. It was grainy and pixelated. I found myself constantly trying to adjust the color of the picture. Maybe it was due to the size of the screen (85 inch) that made it seem this way but I was unhappy with this product
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KojoPrince,
We are so sorry to hear you're not satisfied with the picture quality of our X900H. This is definitely not the viewing we'd like you to have.
Picture quality may also depend on the signal and content. This issue can be fixed by changing the picture settings according to your preferences. You may check out this link for more information https://helpguide.sony.net/tv/husltn2/v1/en-003/01-03-09_01.html?hl=picture+quality.
We want to make sure you’re taken care of and help check on your TV.
May we contact you directly to assist you? If so, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X900H:
We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter.
Thank you for letting us help assist you.
Sincerely,
Romeo