Customer Ratings & Reviews
- Model:
- XBR85X900H
- SKU:
- 6401211
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.2 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the 85" ClassX900H Series LED 4K UHD Smart Android TV for its exceptional picture quality, large screen, and affordable price. Many customers rave about the stunning clarity, vibrant colors, and deep blacks of the TV's display, making it an excellent choice for gaming and movie enthusiasts. The TV's user-friendly interface and easy setup process are also highly appreciated, allowing users to quickly connect and enjoy their favorite content.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Awesome and Incredible.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is one incredible TV. Sharp, fast, and incredibly bright. It gets so bright, it lights up the entire deck, if our shades are open. If you like dynamic settings, turn the display to Vivid. Beautiful. Might have to turn the brightness down a little. Google TV is fast. Remote is outdated, but we use the Verizon remote anyway. Sound is decent for a tv speaker. It may not be OLED perfect, but it seems as close as you'll get from an LED. I will probably end up getting the 65 inch for another room.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Steve,
Awesome! Thank you so much for the 5-stars review! We are thrilled to hear you are happy and satisfied with the incredible picture quality and features of your new X900H Full-Array LED 4K Ultra HD Android TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.
We will have your feedback about the remote control as we always strive to make this a better experience.
Thank you so much for purchasing our X900H and for choosing Sony!
- Romeo
- Pros mentioned:Picture quality
Great Sony T.V.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picked up the 85 inch X900H on a sale for $2599.00, then it went on sale for $1999.00 and got the difference back with their price guarantee. Very happy with the T.V. Great colors - excellent picture and fantastic with the video games - I can stream from my phone to the T.V. screen and see amazing picture quality! Love the screen size- image and controls for all the settings. Very happy with this purchase. I have had it for about 4 months now.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kirk, thank you so much for the 5-stars rating and feedback! We are incredibly pleased to hear you are happy and satisfied with the outstanding performance and incredible picture quality of our 85" X900H! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.
Thank you so much for purchasing our X900H and for choosing Sony!
- Romeo
Dark shadows form on the screen
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the first few months to a year, but then it starts to get dark shadowy spots in random parts of the screen. At first I thought I had a deflective unit and to Sony's credit they sent me a brand new one after some testing. However once again after some time (less than a year) there were shadows on my new unit. Most people do not notice, or at least don't say anything if they do. That said, it drives me crazy.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Love my new TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome TV.!!!! I have two of them. I only wish that my cable service provider would catch up to the quality of this Sony!!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi mswagg69,
Fabulous! It is really nice to hear our X900H Full Array LED 4K Ultra HD Android TV perfectly matches your needs and expectations! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.
Thank you so much for the 5-stars review & for purchasing two of our X900H and for choosing Sony!
- Romeo
- Pros mentioned:Picture quality
Excellent Value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely gorgeous picture & great sound. Fantastic value at $2,000...Buy this TV and don’t look back!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JimW, Excellent! We're glad that you are enjoying the picture and sound of your new TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin
- Pros mentioned:Picture quality
Excellent picture!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the huge screen and HD picture. Sony never fails to deliver. A++
I would recommend this to a friendBrand response from SonyListens
Posted .Hi mseamone, thank you so much for the 5 Star review!
We greatly appreciate your positive feedback on our X900H. We are also pleased to hear that you love the exceptional picture quality of this TV.
The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.
Thank you so much for purchasing our X900H and for choosing Sony!
- Romeo
- Pros mentioned:Picture quality
My new 85" TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality smart television with all the features you'll find and love
I would recommend this to a friendBrand response from SonyListens
Posted .Hi QueenLuv, wow! Thank you so much for your honest review! We are extremely pleased to hear you are satisfied with the superb quality and amazing features of our X900H. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.
Thank you so much for purchasing our X900H and for choosing Sony!
- Romeo
- Pros mentioned:Picture qualityCons mentioned:Reliability
Randomly shuts off
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We just purchased ours last night and it has randomly shut off 4 times. After some investigation, it turns out this is a known issue. So frustrating as the picture is fantastic.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Horn, We are sorry you are encountering issues with your TV following a firmware update. We have identified the cause and have issued a firmware update to resolve this issue. You should have received a notification on your TV to download the latest firmware, just make sure you have an active internet connection. If you are unable to resolve your concern, please email us at [email protected] with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number: Regards, Sony Social Support
- Pros mentioned:Picture quality
Sony 85"
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great TV. I would recommend this TV to anyone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SonyTV, Awesome! We are thrilled that you are enjoying your new Sony Bravia! We appreciate the recommendation. We always strive to deliver the best picture and sound quality with our TVs. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! -Jess
- Pros mentioned:Picture quality
Big Screen Sony
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice TV. Great quality! Fast Processer and works great for gaming.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mike, thank you so much for the 4 Star review and feedback. We are so happy to hear you are satisfied with the incredible picture quality, screen size, and fast processor of our 85" X900H. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.
Thank you so much for purchasing our X900H and for choosing Sony!
- Romeo
Sony Reliability
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got the LG 86 and it died immediately with a broken motherboard. The Sony picture is not as crisp, but it works. Reliability is more important to me than a slightly better picture. For me, it was no pix with LG or a good picture with Sony.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there, thank you so much for your positive review! We are so happy to hear you are overall satisfied with the superb quality- especially the reliable design of our X900H.
The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.
Thank you so much for your purchase and for choosing Sony!
- Romeo
Great Image and audio; concerned over quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall like the product and image quality; audio is good when not running thru my receiver. Purchased on 11/21/20 and this tv has randomly turned off approximately 6-10 times in first month of ownership. When I searched this on the web there are several other owners noting this experience. Some case Sony has responded they are aware and working on it. Disappointing for item in the price range. Returning is logistically challenging but havent ruled it out.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Scott,
Thank you for bringing this to our attention. While we are glad you are satisfied with the great picture & sound quality of your X900H, we are sorry you are encountering issues. We have identified the cause and have issued a firmware update version (6.0414) to resolve this issue. You should have received a notification on your TV to download the latest firmware, just make sure you have an active internet connection. For more information, please visit https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-85x900h/downloads.
Should you need more assistance, please email the below information to [email protected].
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X900H:
We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter.
We appreciate you and thanks again for shopping Sony!
Sincerely,
Romeo
Love Best Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Sony makes a great livingroom or movie room television
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lovelg,
Awesome! We're glad you like the television for your living room. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thank you for choosing Sony!
Regards,
David
DO YOUR RESEARCH - LOTS OF KNOWN ISSUES.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm having issues that others have been experiencing for over a year now. My TV is 1.5 months old. TV will randomly loose sound. Sony reset my TV to the lowest audio selection and said that would take care of it. Okay thanks Sony, but why did I buy such a nice TV for me not to be able to use the features? Also, TV will randomly not connect to the internet. Sony knows about this issue and is "working on it." Looks like they have been working on this issue for over a year now. I am told to unplug the TV for 2 minutes when this happens.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi URAPENUS, we understand your frustration, and we are really sorry for the inconvenience. This is definitely not the experience we wanted you to have on our premium TV. These issues will be addressed in an upcoming software update. To make sure your TV always has the latest software updates, please make sure that the Automatically check for update is set to ON. In the meantime, you need to restart the TV each time you encountered the problem: • On the remote control, press and hold the Power button until Restart appears on the TV screen, and then press Enter to restart it. We value your comment and feedback. Sony takes into consideration all feedback to improve the performance and quality of our products and services. Should you need more assistance, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Full Name: BestBuy Username: Telephone Number: Sony TV Model Number: Additional Information regarding your experience with the X900H: We appreciate you and thanks again for choosing Sony! Sincerely, Romeo
- Cons mentioned:Allm
Never again Sony.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review."4K120 working as intended" lol. Sony dropped the ball with this TV. 7/20/2021 no VRR no ALLM and broken 4k120. Will never buy another Sony again.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi TomTom,
Thank you for your review. We are really sorry for the inconvenience this has caused you. For the VRR & ALLM, currently, Variable Refresh Rate (VRR) and Auto Low Latency Mode (ALLM) are not yet available to our X900H. However, these features will be added via a future firmware update. For the latest updates and announcements, please visit our support website:
https://www.sony.com/electronics/support/lcd-tvs-android-xh90xx_x90xxh_x91xxh_xh92xx-series/xbr-75x900h
For the 4K 120Hz playback issue, please ensure that your X900H is properly set up to support a 4K 120Hz signal from another device, please refer to the following link for more details:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-65x900h/articles/00254067
If this does not help, please email the below information to socialsupport@am.sony.com so we can better assist you.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
BestBuy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X900H:
We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter.
Thank you for letting us help assist you.
Sincerely,
Romeo
Sony Social Support