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Customer Ratings & Reviews

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Customer reviews

Rating 2.7 out of 5 stars with 39 reviews

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46%
would recommend
to a friend

Customers are saying

Customers recognize the sound quality and comfortable fit of the headphones. However, some find the price to be higher than they would like, and there are concerns about the lack of bass and overall comfort.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 39 reviews
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Durable sports headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these to replace Senheiser sport headphones. Prefer the Senheiser for comfort and sound, but had problems with them with volume control connection. The loop system the Sony uses to thold them in place works okay, but they tend to slip during a good run.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Just not impressed...and it broke!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to run with, but I also use them on my commute on the subway too. Sometimes, I need to shove them into my pocket, isn't that what earbuds are for? Anyway one of them snapped where the rubber meets the plastic (see picture). Lucky I bought the insurance. Like others before me I felt they stuck out of the ear quite a bit and they made my ears hurt after awhile (although I do have tiny ears.) I would go with a different pair if I were you, they aren't worth what I paid for them.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    affordable heads phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these headphones are good if you dont have the cash to spend on more expensive brands, decent sound but crackles towards the high end, also kind of hard to keep them in place in your ears.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Average Price, Great workout Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had these earphones for a few months and overall they are great. The white cord matched with the black ear piece is not the best looking, but I use these just for working out. I've always had issues in the past with earbuds staying in my ear as I do more intense workouts and these work great for that! The price is more than I would prefer but after trying all the other selections available and not having any luck, I decided to try these anyway.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Excellent Sound Quality, just not comfortable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound quality, they are very loud and clear. However, the earbuds (even with the different adjustments) are not comfortable. The earbuds feel like they are going to pop out of my ear while walking or running. I love the fact they are waterproof because I could rinse them them off when i workout or wear them in the rain or snow. I like them, but they are just very annoying at times. I guess I will have to get use to them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good sound. Bad feel.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound fine, but the texture around the back of the ear is offputting.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    ouch my ear! what they broke?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought because i like to run yet I sweat like a hog in mile 3-4. They were expensive almost a bill. They felt weird at first but.had good sound. Yet on the thrid run they came apart while i was running? i thought maybe I pulled too hard ir something during running. But on the fourth rung the other side.came apart causing meto almost trip.as the cords came down to my feet. Dexided to return and.got a pair if proven running earbuds yeah the addidas. Bad thing is best buy still charged me full price when.they were on sale for $25 less stating exchanges go off the base price even if they are on sale that weekend.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Returned Immediately

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to replace another Sony model not sold at Best Buy any longer. The sound is great, and the security of the adjustable hangers is great, but the length of the earbud causes the earpiece to protrude too far to comfortably wear underneath a beanie when running in the cold, or while skiing/snowboarding. I returned them within my 30 day return window.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Earphones need improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like earphones that wrap around your ears and I thought these looked like a great idea because you can basically customize them to your ear. Well, they really don't fit your ear right and if you're running they will fall right off. Additionally, there is no volume control and the sound in them is so low that if you're on a treadmill you cannot hear out of them. It's a great concept but needs much improvement.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Did not stay on ears and left side did not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The concept was great. The sound quality was good. The left earpiece did not work all the time and the loops did not hold it in your ear during work outs.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    good for wearing at work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality and straps hold to ears. Easy to clean.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Not Impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these on the hopes that they would stay on and in the ear due to the adjustable ear bands, and have been very dissapointed. They do not fit my ear vry well, and they certainly do not stay in the ear. Would not recommend these, especially for the price

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a secure fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an avid runner and sure am running away from these headphones. Unless you have a hat on, the cord that loops around your ear loosens up and the earphone is hanging to the outside of your ear.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    keeps head phones on my ears during the gym workouts. and has great sounds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricey but great sound. Stays in ears very well. Blocks out outside noise.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Returned earbuds - poor fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Sony products but unfortunately had to return these earbuds as they were uncomfortable, wouldn't stay in my ears. Sounds was excellant though.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Love my Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a hard time finding earbuds that fit right on my ears. Due to wrestling for years, my ears are 2 different sizes and these fit perfectly. I use them for running and they are very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace old earbuds and wanted to upgrade. These are perfect. Fit around the ear nice, not too tight but not too loose. Quality Sony sound...

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No good.. Good the first two days, downhill after

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I worked out daily with my iPod Nano and I sweat. iPod going strong but I cannot find a pair of sweat proof headphones that will not come undone in some fashion... 4 sets of headphones in less than one year, still no luck. Back to the drawing board.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to put on and adjust, I would recommend this product to those that have been looking for something that will stay in place while running....

    I would recommend this to a friend
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