Customer Ratings & Reviews

Thank you for the excellent review, DonniegR!

We are thrilled to hear that the HT-A8000 is filling your room with sound! We designed its slim, low-profile look specifically to blend into your home decor while still delivering a powerful cinematic experience.

Thank you for choosing Sony!

Best regards, Gus, Sony Social Media Team

Thank you for the fantastic review, LynditaO!

We’re thrilled to hear that your Bravia Theatre Bar 8 is delivering great sound while fitting perfectly on your TV stand. We designed the HT-A8000 to provide a massive cinematic experience without taking up too much space!

Thank you for choosing Sony!

Best regards, Gus, Sony Social Media Team

Hi THOR,
Thanks for your feedback about the Bravia sound bars. We're sorry to hear the sound keeps cutting out, even after switching to the Bravia 9. That kind of interruption definitely isn’t what we want for your setup.

Here are a few quick things you can try: Make sure all the cables are connected tightly; sometimes even a small looseness can mess with the sound. If you’re using Bluetooth or another wireless connection, keep other electronics away from the sound bar to reduce interference. Restarting both your TV and sound bar can also refresh the connection and fix minor hiccups.

It’s worth checking for any software updates for both your TV and sound bar.
For instructions on updating your sound bar’s software, please refer to the detailed steps on the following link: https://www.sony.com/electronics/support/sound-bars-home-theater-systems-sound-bars-surround-speakers/ht-a9000/software/00346076

If the issue still persists after following those steps, we strongly recommend reaching out to our technical support team using the link below.
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=ht

Thanks for considering Sony products and for letting us know what’s happening.
Sincerely,
Estefany

Hi LiangL,

We are very glad to hear that the BRAVIA Theater Bar 8 is the perfect fit for your home! It is wonderful to know that you are enjoying the loud and clear audio performance, providing the immersive sound quality we strive for in a compact, sleek design.

Thank you for making Sony part of your listening experience.

Regards,
Dominick

Hi GeorgeM, Thank you for sharing your feedback with us! We're thrilled to hear that you are pleased with the overall quality. Regarding your surround sound experience, the HTA8000 is equipped with cutting-edge technologies such as Dolby Atmos® and DTS:X® to deliver an immersive audio experience. If you find that the surround sound isn't quite meeting your expectations, we recommend adjusting the sound settings on both the soundbar and your audio source to enhance the surround sound effect. You can find helpful guidance here: https://helpguide.sony.net/ht/208283c/v1/en/contents/022_Adjusting_Sound_Quality.html?search=sound%20quality. Additionally, for tips on optimizing your soundbar's performance, please check out this link: =https://www.sony.com/electronics/support/articles/00349230?utm_source. If you need further assistance or have additional concerns, may we contact you directly? If so, please email the following information to [email protected]. Apologies if you've already shared this information with customer service — we just want to ensure we have your most accurate details: Full Name: Username: Telephone Number: Additional Information regarding your experience with the HTA8000. Thank you for choosing Sony, and we hope this helps you get back to enjoying your theater experience! Sincerely, Maria

Awesome, Andrew! We're glad you like your new soundbar. Enjoy and thanks for choosing Sony. -Craig

Hi Raymond, Thanks for the 5-star rating! Enjoy and thanks for choosing Sony. -Craig

Hi CostaBill,

That's excellent feedback! We're thrilled you're enjoying the "very smart" features and easy connection of the BRAVIA Theater Bar 9. It's great you're utilizing the programming features and sound zone capabilities to fully appreciate the wide range of frequencies it delivers for a truly immersive audio experience!

Thanks for choosing Sony.

Best regards,
Eliab

Hi Gokuss17, Thank you for your feedback on the Bravia Theater 9. It's great to hear that you are satisfied with the sound quality. Regarding the remote, we understand your concern about its appearance. Your feedback is valuable and will be shared with our product development team to consider improvements in future designs. Thank you for choosing Sony! -Carl

Hi Robodoc,

We are pleased to hear that your BRAVIA Theater Bar 8 is the perfect match for your new 85-inch BRAVIA 5! It is great to know that the built-in quad woofers are delivering enough powerful, punchy bass to meet your needs without a standalone subwoofer.

Thanks for choosing Sony. 

Best regards, Eliab

Hi Deeves,

That is fantastic feedback! We designed the BRAVIA Theater Bar 8 to deliver truly immersive, cinema-quality sound with effortless setup. We're thrilled that you are enjoying the unique Acoustic Center Sync feature, it truly elevates the experience by integrating your BRAVIA TV's speakers into the soundstage.

Thanks for choosing Sony. Best regards,
Eliab

Hello there,
Thank you so much for sharing your honest feedback about the HT-A9000 soundbar system.

We completely understand. It sounds like the speakers built into your BRAVIA 8 are already excellent, which is great!

We want our customers to feel they got great value and we appreciate you confirming that the built-in sound on the BRAVIA 8/9 is already top-notch.

We appreciate you giving Sony a chance with this product.
Best regards,
Estefany

HI AdamP,

We're thrilled to hear that you find the BRAVIA Theater Bar 8 to be very loud and clear, and that you recommend it for living rooms! The 11-speaker setup truly delivers powerful and immersive sound.

Thanks for choosing Sony.

Best regards, Eliab

Hi MatthewR,


We are thrilled to hear that you are loving the crisp sound quality of your BRAVIA Theater Bar 8! It is wonderful to know that the 11-speaker system is delivering the immersive and detailed audio experience we designed it to provide. Thanks for choosing Sony.

Best regards, Eliab

Hi Barry,

We're delighted that you are impressed with the sound quality of the BRAVIA Theater Bar 8 and that it has exceeded your expectations! It's great to hear you are enjoying the full immersive experience with the added subwoofer and rear speakers.

Thanks for choosing Sony. Best regards, Eliab

Hi PedroS, Thanks for sharing your experience with us. We're happy to hear that you are impressed with the soundbar. Thanks for choosing Sony. -Craig

Hello KarenR,

Thank you for choosing Sony!

We’re excited to hear that the HT-A8000 soundbar has been a great upgrade and that you’re enjoying its quality. Your continued trust in our products means a lot to us, and we’re glad to be part of your audio experience.

Best regards,
-Fred

Hi RubenP!
Thank you so much for sharing your positive review of the HT-A8000 soundbar. It brings us great joy to hear that you love the amazing sound and the sleek look, making it a perfect match for your new TV.

Thanks for choosing Sony!
Best regards,
Estefany

Hi MarendaC, We're so happy to hear you are pleased with your purchase and you're now able to experience the ultimate in home surround with this great BRAVIA Theater Bar 9 soundbar. Good to know you're utilizing the features and you were able to control your home entertainment system from your smartphone with the Sony BRAVIA connect app. From simplifying the initial setup to problem solving, it makes it even easier to use our TVs and home theater products. Thanks for choosing Sony! -Jess

Hi NoName,

Amazing! We're glad that you are enjoying the sound quality of the soundbar and how it works well with your Sony TV. Thank you for choosing Sony!

-Ralph