Customer Ratings & Reviews

Hi pony, Thanks for sharing your experience. We're glad you like your new soundbar. Make sure to keep your device up to date to avoid any performance issues. Thanks for choosing Sony. -Craig

Hi kiks,



Thank you for the 5 stars! We're thrilled to hear that your Sony BRAVIA Theater Bar 8 has brought your TV to life. Enjoy your upgraded sound experience, and we appreciate your recommendation!



Thank you for choosing Sony!

-Maria

Hi MaiY, we're glad love our product. Thanks for choosing Sony. Enjoy! ~Earl

Hi TerryW, We're sorry that you are disappointed with the performance of the BRAVIA Theater 9 bar. This is definitely not the experience we wanted you to have, but we're glad that you like the HTA7000 together with the RS5 speakers. We take this as feedback as it can help us improve in the future. Enjoy and thanks for choosing Sony. -Craig

Hi AtenaNg, Thank for sharing your review on the Sony BRAVIA Theater Bar 9. We're glad to hear that you like its design. As it turns out, the subwoofer are sold separately. We'll take this as feedback. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. Enjoy and thanks for choosing Sony. -Craig

Hi GregJ, thanks for choosing and purchasing our product. We're sorry to hear that you have an issue with your Sony unit. Please adjust wireless playback quality by going to the Sony | BRAVIA Connect or Sony | Home Entertainment Connect app, go to Settings → Wireless Speaker Settings → Wireless Playback Quality, and set it to "Priority on Sound Quality." Please follow this link for more details:

https://helpguide.sony.net/ht/208283c/v1/en/contents/022_Adjusting_Sound_Quality.html?search=sound%20quality

Please make sure that both the soundbar and any connected devices are updated to the latest firmware. This can often resolve performance issues. Please follow this link for more details:

https://www.sony.com/electronics/support/sound-bars-home-theater-systems-sound-bars-surround-speakers/ht-a8000/downloads

If you require any additional support with regard to this product, please email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number:

~Earl

Hi Gdaddy, Thanks for the 5 stars! We're thrilled to hear that your Sony BRAVIA Theater Bar 8 is delivering such powerful sound and deep bass, even without the subwoofer. We appreciate you choosing Sony! Enjoy! -Maria

Hi CLAL,

We regret to hear that you were not satisfied with the soundbar. Rest assured that your feedback will help us improve our products and services.

For optimum performance, it is recommended to install the latest software version of the soundbar (via the Sony BRAVIA Connect app). Sound quality may vary depending on the source content. You have the option to adjust the settings of the soundbar to fine-tune the sound quality depending on your needs. Additionally, with Sound Field Optimization, it optimizes the sound field effect according to your setup or environment.

Thanks again for sharing your review and we hope you will consider Sony for your future purchases.

-Ralph

Hello MarcoS,

Thank you for choosing Sony!

We are pleased to hear that you are enjoying the sound quality of the HTA8000. One great feature of the HTA8000 is its 360 Spatial Sound Mapping technology, which delivers an immersive audio experience, allowing you to feel as if you are surrounded by sound and enhancing the realism and depth of your movies and music. Enjoy your listening experience!

Best regards,
-Fred

Hi PatS, we're glad you like your purchase. We hope you are enjoying your new soundbar. Thanks for choosing Sony! ~Earl

Hi OmarFromScottHonda,



Thank you for your review! We're glad to hear you're loving the BRAVIA Theater Bar 8 and enjoying its improved sound and sleek design. Enjoy!



Thank you for choosing Sony!

-Maria

Hi JoshY, we're glad you like your new soundbar! Thanks for choosing Sony. ~Earl

Hello PedroD,

Thanks for your candid feedback regarding the BRAVIA Theater Bar 8. We are truly sorry to hear that your experience with our product did not meet your expectations and that you were disappointed with the sound quality.

We take all customer feedback seriously, as it helps us understand where we can improve. It's concerning to hear that you had to max out the volume and that the performance didn't live up to what you’ve experienced with less expensive alternatives.

For future reference, our Theater Bars are designed to be calibrated and controlled through the BRAVIA Connect app, which optimizes the sound to your specific room and setup. We believe using the app would have significantly improved your listening experience.

We're sorry that you had to go through the process of returning the product. While we understand you have already found a replacement, your insights are incredibly valuable. We hope you will give us another chance in the future, and we encourage you to contact our support team directly next time so we can help you get the best possible performance from our products.

Thanks for choosing Sony.

Sincerely,
Jenn | Sony Social Media Team.

Hi EthanR, thanks for choosing and purchasing our product. We're sorry to hear that you have a sound issue with your Sony unit: Set the Wireless Playback Quality to "Priority on Stable Connection." In the Sony | BRAVIA Connect app, go to Settings → Wireless Speaker Settings. Ensure that both the soundbar and any connected devices are updated to the latest software version. You can check for updates in the Sony | BRAVIA Connect app under Settings → Software update. Please check this link for more details:

https://helpguide.sony.net/ht/208283c/v1/en/contents/075_Troubleshooting.html

If you require any additional support with regard to this product, please email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number:

Thanks for choosing Sony. ~Earl

Thanks for the positive rating, txags! We're glad that you are happy with your new soundbar. Enjoy and thanks for choosing Sony. -Craig

Hi BrendaC, we're glad you are enjoying your new soundbar! Thanks for choosing Sony! ~Earl

Hi Sunshine, thanks for your choosing and purchasing our product. We appreciate your feedback regarding the pricing of your Sony unit. The HTA9000 soundbar is indeed a high-end model from Sony, featuring 13 speakers and 360 Spatial Sound Mapping, which aims to provide an immersive, theater-like surround sound experience. However, the perception of value can vary greatly depending on individual preferences and expectations. Thanks for choosing Sony. ~Earl

Hi HaleyH, we're glad you had a great experience with your purchase. Hope you enjoy your new soundbar! Thanks for choosing Sony. ~Earl

Hi Joshua, Awesome! We're very pleased to hear it goes well with your TV. We're looking forward to your next purchase, thanks for choosing Sony! -Sam

Hello RobertP, thank you for bringing this out to our attention! We’re sorry to hear that you’re having trouble controlling the BRAVIA Theater Bar 8. It’s great to know that the sound bar is functioning well, which suggests that the issue may be related to the installation. We’d be happy to assist you through this process! Please contact the Sony support team directly via phone or chat using the following link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=ht. We’re here to help! Sincerely, -Jenn