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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 143 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers have good things to say about the BRAVIA Theater Quad with 16 total speakers, particularly praising its impressive sound quality, straightforward setup, and convenient wireless connectivity. The unique design is also appreciated by some, although the speaker size was larger than expected for a few customers. Some customers mentioned the bass could be improved for music and expressed a desire for a lower price point and more HDMI ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 143 reviews
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Sony Quad Theater Review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio quality is quite good, spatial mapping is spot on, the cost of this is just not worth the high tag, returned it unopened.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RoderickR, While we appreciate the feedback, we're sad to hear that you returned the unit. We hope you'd consider our other models in your next purchase. Regards, -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good base and sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the base and sound on these are pretty cool!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your feedback, DObrien!

      We are thrilled to hear that you are enjoying the bass and sound on your new HT-A9M2 home theater system! The incredible, immersive sound quality is exactly what we aimed for with the latest evolution of our 360 Spatial Sound Mapping technology.

      We're confident that as you continue to experience movies and music with this system, you'll be even more impressed by the depth and clarity it provides.

      Thank you again for choosing Sony to elevate your home entertainment!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Bravia Quad Sounds and Looks Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and add a sub woofer after initial set up. Great app. Surround sound is impressive. Looks great and blends in with decor.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Greg,

      Great! We're thrilled that you like the sound quality, design, and user-friendly functions of the BRAVIA Theater Quad. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better than I expected

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, the system sounds great. The bass with the Subwoofer is terrific, and the clarity and depth are impressive. I have listened to music and watched movies and the sound is terrific, by far better than the Samsung Q990 C it replaced. I moved the Samsung to another location. The Sony sounds way better and was very easy to setup.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelB, Thanks for the 5-star rating! We're glad you like your new speaker. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Speakers Rock!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible Sound. Highly recommend for any room in the house.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MSOxnard,
      We are delighted to hear that you are experiencing incredible sound from your HT-A9M2 and that you highly recommend it for any room!

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    The best home theater

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing speakers. Sound is crisp and you won’t miss the full surround experience

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KongM, we are thrilled to hear you're loving the HT-A9M2! Getting feedback like this about the crisp sound and the immersive surround experience is truly fantastic.

      We put a lot of focus into making sure they deliver a full and room-filling sound without needing wires all over the place.

      Thank you for being a Sony customer!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect Speakers for a living/theater experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very good for the living/theater room setting I was trying to create. It produces really great sound!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MattW,

      It brings us great satisfaction to hear that the Sony - HTA9M2 is helping you create the perfect living/theater room setup. The BRAVIA Theater Quad is designed to deliver rich, immersive sound that brings your movies, music, and shows to life.

      Thank you so much for choosing Sony to be part of your home entertainment setup.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted an upgraded sound experience. I got it with this system. It works and sounds great. I haven't had any drop outs. It sounds fantastic even on normal TV broadcasts but really shines with Dolby Atmos content. I highly recommend it if you have the funds and the right space for it. I use Android and didn't have any issues with the app or setup. I know some others have but worked fine for me.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BKB1, Thank you for the 5-star rating! We're very happy to hear you give the BRAVIA Theater Quad a try and it did not let you down. We are extremely pleased it suits your needs and this high performance home theater system provides a better immersive experience throughout your listening environment. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing Surround Sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound. So much from such a small set. Sony has done it again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DanielK,

      Thank you for choosing Sony!

      We're excited to hear that you're so impressed with the HT-A9M2 system's sound quality! It brings us great joy to know that such a compact setup is delivering an amazing audio experience for you. We appreciate you taking the time to share your thoughts and for your continued loyalty to Sony.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Setup, Sound quality

    Rated 4 out of 5 stars

    Theater Quad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound system. Very easy to set up and hang on wall. Creates a good encompassing soundscape.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CrewmanC,

      You made the right choice! We're thrilled that you are enjoying the sound quality and user-friendly functions of the BRAVIA Theater Quad. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Somy Quad 4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this setup. Very clean looking without big bulky center channel. These 4 speaker with the sub have clean voice and beautiful DTS. Bought this over Sonos Arc Ultra with sub and era 300.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LisaH,
      Thank you for your feedback! We're glad to hear that you're enjoying the HT-A9M2 system. Its sleek design and exceptional sound quality truly set it apart. We’re glad you appreciate the clean audio experience it provides.

      Thanks for choosing Sony!
      Best regards,
      Stephanie Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The better choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two 85" Sony BRAVIA 9 TVs. One with the Sony BRAVIA Theater Bar 9, Sony SA-SW5 Subwoofer, and Sony SA-RS5 Rear Speakers. The other with the Sony BRAVIA Theater Quad and the Sony SA-SW5 Subwoofer. The Sony BRAVIA Theater Quad is appreciably better than the Sony Theater Bar 9.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JRSreview,

      Great! We're thrilled that you are enjoying the performance of the BRAVIA Theater Quad. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Quad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing surround sound with easy set up. I absolutely love this system

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Adambernd,

      Awesome! We're glad that you like the sound quality and user-friendly functions of the BRAVIA Theater Quad. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Bravia quad 10/10

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great audio system . Especially when combined with a Sony TV. I steam shows and works great with atmos and also game often on a PS5 , great for gaming too. Kinda on the expensive side though, but cheaper than a full 5.1.4 audio system but this functions as a 5.1.4 system. 10/10 would recommend .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrandonJ!
      We are excited to hear that you’re enjoying the HT-A9M2, especially paired with your Sony TV and PS5. It really brings out the best of both movies and gaming with Dolby Atmos support.

      While it’s true it can be an investment, the way it recreates a full 5.1.4 setup with just four speakers is designed to make it both simpler and more immersive without needing all the wiring and extra hardware.

      Thanks so much for choosing Sony and for your recommendation!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Quad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you cannot have an amplifier and separate speaker theater system this gives excellent sound for movies. No wires to run to speakers, just plug into a wall outlet and set up on the app.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Bigred, thank you for your wonderful review. We are delighted to hear that you would recommend the BRAVIA Theater Quad as a great option for enjoying outstanding sound quality, along with its wireless capabilities and effortless setup. We really appreciate you've taken the time to leave this comment, and thank you so much for choosing Sony! Best regards, -Jenn Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Bravia Theater Quad Speakers

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sounds. Easy to install but you must have separate power for wireless connection.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello DwightW,

      Thank you for choosing Sony!

      We're thrilled to learn that you're enjoying the HTA9M2 and are impressed by its outstanding sound quality! Thank you for sharing your insights about the installation process and the requirement for a separate power source for the wireless connection. We are confident that you will continue to enjoy your HTA9M2 for many more sessions to come!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Sony quad home theater system

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality. Plug and play, very easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so happy with my purchase! The sound quality is above all. Sony hit this one out of the park!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LeonH,

      We love hearing that! Knowing the BRAVIA Theater Quad's sound quality is above all makes our day. Thanks for sharing your excitement – we're so glad you're enjoying your purchase!
      Thanks for choosing Sony.
      -Eliab Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bravo Sony !

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow what a game changer for ultimate home theater and pair it with a sub and it’s like being at the movies. Easy connection and use of the Sony app makes it seamless and with a Sony tv it sounds even better and I came from the ultimate Sonos setup.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SharonW, Thank you for sharing your wonderful experience with your new Sony Bravia Theater Quad! We're thrilled to hear you're enjoying the ease of use, seamless connectivity, and and overall performance of these speakers. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Good sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speakers sounds good. Will recommend. Fits good in my living room

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RameshE,

      It's a true pleasure to hear that the BRAVIA Theater Quad is a perfect fit for your living room! We are glad that you are enjoying the sound quality and that the design complements your space so well. Thank you for your recommendation and for choosing Sony!

      Regards,
      Diominick Sony_US

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