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Customer Ratings & Reviews

Your price for this item is $2,199.99
The comparable value price is $2,699.99

Customer reviews

Rating 4.6 out of 5 stars with 138 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the BRAVIA Theater Quad with 16 total speakers, particularly praising its impressive sound quality, straightforward setup, and convenient wireless connectivity. The unique design is also appreciated by some, although the speaker size was larger than expected for a few customers. Some customers mentioned the bass could be improved for music and expressed a desire for a lower price point and more HDMI ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 138 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Theatre quad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound .unfortunately i didn't have wifi to set up. But once i have wifi for set i will purchase them again i had to return them unfortunately.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JuanN, Thank you for your feedback on the Sony Theater Quad. We're glad to hear that you enjoyed the amazing sound quality. We understand the inconvenience caused by the lack of Wi-Fi for the initial setup. Once you have Wi-Fi available, we believe you'll have a seamless experience with the setup. We hope you'll consider purchasing the HTA9M2 again in the future. If you have any questions or need further assistance, please don't hesitate to reach out to our support team. Thank you for choosing Sony. -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    cinema brought home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bravia Theater Quad is an upgrade to the Sony HT-A9. It has a greater frequency response and exceptional build quality. Though, if you are planning to upgrade, I would wait for a price drop.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works wonder

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have it paired with the Sw5 subwoofer and a 77" A95L and it works wonders. Completely fills the room with the content and can be placed more or less anywhere to adapt to the room

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi chibby, Amazing! We're thrilled to hear you're enjoying the room-filling and immersive surround sound experience with your new Sony BRAVIA Theater Quad and good to know it pairs perfectly with your SW5 sub and A95L TV. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    BROKE THE MOLD

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system, much better than its predecessor. It’s everything the A9 should have been at launch. BUT if you can wait for a sale, I would do just that as it’s really expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Pricey but good system

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. It sounds great, but super pricey. A suv is a must for this system

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Burg73,

      You made the right choice! We're glad that you are enjoying the sound quality of the home theater system. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is excellent, the sound quality is superb

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ThuyN, we're glad you like the sound quality of our product. Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Bravia Quad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony Bravia Quad doesn’t disappoint! Theatre looks and performance!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Stanger,

      Perfect! We're glad that you like the design and performance of the home theater system. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Bass

    Rated 3 out of 5 stars

    Mid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was airy and had good separation but lacking is bass

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bb86, Thank you for the 5 stars! We're excited to hear that you're enjoying the exceptional sound quality of your BRAVIA Theater. If you're experiencing issues with bass levels, you can easily adjust your device using the Sony | BRAVIA Connect app. This app simplifies everything from the initial setup to troubleshooting, making it easier than ever to enjoy your TVs and home theater products. For further details about the app, feel free to visit this link: https://www.sony.com/electronics/support/articles/00346046?utm_source. If you need further assistance, may we contact you directly? If so, please email the following information to [email protected]. Apologies if you've already shared this information with customer service — we just want to ensure we have your most accurate details: Full Name: Best Buy Username: Telephone Number: Additional Information regarding your experience with the BRAVIA Theater. Thank you for your patience, and we look forward to improving your experience! Sincerely, Maria Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    4

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its dounds nice just dint likr thst the rear soeakers so way lower in volume vs. the front

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Blue, Thanks for the feedback. We're glad you like the sound quality of the speakers. Make sure to keep your device up to date to avoid any performance issues. Thank you for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound. No need for a center channel. Compact.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Booky1229,

      Great! We're thrilled that you are enjoying the sound quality and design of the home theater system. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sound System

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great when it works. Have had a couple issues where the system loses connection with the tv and I have to unplug and redo the whole setup all over again.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AndrewB, thank you for sharing your experience with the BRAVIA Theater Quad. We're sorry to hear it keeps disconnecting from your TV, and we also appreciate you mentioning the great sound quality it delivers when it works. This is absolutely not expected behavior. Please contact us at [email protected] to receive personalized assistance. Kindly include your name, Best Buy username, speaker model number, issue, and telephone number. We look forward to hearing from you soon! Sincerely, -Jenn Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic all in one Atmos setup

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great upgrade to it's predecessor! Sound quality/sound space (Atmos) is amazing .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Malc,

      Great! We're thrilled that you are enjoying the sound quality of the BRAVIA Theater Quad. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love the Sony Quad!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Really happy with it. Recommend buying a compatible subwoofer.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Anonymous,

      You made the right choice! We're glad that you like the sound quality of the BRAVIA Theater Quad. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony tv and Sony sound systems

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system all around great sound. Excellent picture and sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobertJ, Thank you for sharing your positive experience with your Sony BRAVIA Theater Quad! We're thrilled to hear you like the great sound quality this unit delivers. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Home Theater Triumph

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible sound for anyone looking to mimic an “in-theater” experience.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AndrewM, thank you so much for your thoughtful review! We are truly wonderful to know that you are experiencing incredible sound with the HT-A9M2. Your feedback on the immersive audio quality is invaluable to us and we appreciate your recognition of our efforts to create a theater-like experience in the comfort of your home.

      The HT-A9M2 features advanced 360 Spatial Sound Mapping technology, which helps to create a rich and dynamic sound environment.

      Thank you for choosing Sony and for sharing your insights. We are grateful for your support!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but coming with damage, hope next time will good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 star

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, I would recommend this to anyone!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NickS,

      Thank you for your amazing review! We are really happy to hear you're enjoying the product and appreciate your recommendation. If you have any further questions or need assistance, feel free to reach out!

      Best regards,
      Gus, Sony Social Media Team Sony_US

  • Rated 1 out of 5 stars

    Out of the box speaker won't connect.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right front speaker won't connect! Instead of returning it to the store I sent it to Sony to get repaired. Over a month later they just sent it back to me with the same problem. It cannot be set up and Sony's customer service has been giving me the run around and now I am stuck with an over priced system that I have never got to use.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Srmc,

      Thank you for taking the time to provide your feedback. We're truly sorry to hear about the difficulties you have experienced with your BRAVIA Theater Quad and the subsequent repair process. Please allow us to thoroughly investigate your case, and help you find a solution, you can email the following information to [email protected]:

      Full Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Case number:
      Issue/Concern:

      Thanks for considering Sony products!

      Regards,
      Dominick Sony_US

  • Rated 4 out of 5 stars

    Mr

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sounded great when connected but it had the wifi drop several times daily.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StephenW,

      Thanks for sharing your review and experience with the BRAVIA Theater Quad. We're glad that you like the sound quality of the home theater system. It's unfortunate that you are experiencing connectivity issues. For optimum performance, make sure that the software version of the unit is up-to-date (Tap [Settings] - [Software update] on the remote control screen on the app).

      Those issues may also be improved by changing the installation positions or settings of the speakers. Additional troubleshooting steps are also available on this link:

      https://www.sony.com/electronics/support/articles/00267910

      Hope this helps. If still not resolved or you need further assistance, please email the below information to [email protected].

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Or contact our product support team via phone call or chat through this link:
      https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=ht

      Sincerely,
      -Ralph Sony_US

  • Pros mentioned:
    Design, Setup, Sound quality
    Cons mentioned:
    Bass
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Outstanding sound from a unique design!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The SONY Bravia Theatre Quad, the follow-on to the "HT-A9" series, offers a seriously impressive sound experience with a new physical design. While continuing the central transmitter to wireless speaker architecture, the circular speakers have been replaced with a slightly smaller, "pancake" format that makes their placement more like conventional speakers, although in a much slimmer package. In spite of that smaller size each of the four speakers includes 4 drivers and that translates into some serious punch! The unpacking and setup were straight forward. The only assembly required is the attachment of your preferred mounting hardware. The box contains both a circular foot for mounting on a stand or table top and wall brackets. So, you can even mix-and-match if that best meets your needs! Your initial concerns about might be how it would affect the sound field but that is where the SONY magic starts! Somehow SONY has figured out a system where you can truly place the speakers just about anywhere (within reason) and it will figure out how to adjust the sound from each speaker to create an amazingly enveloping surround experience. My room is a torture case for most soundbar like solutions - vaulted ceilings, irregularly shaped and only enclosed on three sides! Yet, the Quad system has managed to create a very convincing bubble to my listening position! I have watched movies True HD, DTS-X, several Dolby Atmos modes, 5.1, 7.1 and even some older movies in stereo and all have been impressive. I also watched a variety of streaming content with compressed audio modes and the Quad does a very good job. I have listened to several sample HD audio music pieces (Dolby, FLAC, LCPM, Stereo) and the system sounds very good. The unit creates a very good, enveloping, sound with convincing virtual channels and has plenty of volume for my listening need. Replacing my soundbar with the single "attachment" transmitter box also gives a much cleaner and more compact look to my TV area. The unit only includes two HDMI connections and one of those is for the eARC connection so I did lose one connection compared to my previous setup but I was able to rework my connections so that everything I need still has a place to connect. As for the downsides, there are a few. The virtual center channel is not quite as robust as I would like and there is really no detailed way to tweak the individual channels. There is no equalizer capability, only a "Sound field" toggle, a "Voice" enhancement feature and a "Night" mode. These effects are effective if a bit subtle. The provided remote is extremely small, lightweight and is not back-lit. The app is straight forward but adds little additional functionality. I am hoping future FW updates may add some additional features. Finally. although the speakers do deliver a decent amount of bass, the unit would definitely benefit from the addition of a sub woofer. Unfortunately SONY chose to make that an additional purchase which seems a bit odd at this price point. All said, the Quad's abilities outweigh the negatives and I will be retiring my old premium soundbar for this one! It is definitely worth including on your short list but DO plan on spending the extra money for one of SONY's wireless subs!

    I would recommend this to a friend
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