Customer Ratings & Reviews
- Model:
- WIC400/B
- SKU:
- 6029019
Rating by feature
- Sound Quality
Rating 4.3 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
- Connectivity
Rating 4.4 out of 5 stars
Customers are saying
Customers recognize the C400 Wireless Behind-the-Neck In Ear Headphones for their exceptional sound quality, long battery life, and comfortable fit. Many users appreciate the great sound and find the earphones lightweight and easy to use. However, some users have concerns about connectivity issues, microphone quality, and the overall design of the headphones.
This summary was generated by AI based on customer reviews.
Poor quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picks up background noise and people complain they can barely hear me. Also the ear buds don’t retract. Very disappointed
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Partyof4, Use a smartphone or mobile phone at least 50 cm(19 3/4 in.) away from the headset. Noise may result if the headset and the smartphone or mobile phone are too close.
We appreciate your feedback and we will forward this to the proper department.
Regards,
Vincent
Bought one unit and had to replace it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First unit worked one time I had to send it back to Sony because it had been over 15 so the store could not do anything.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Curt, we regret to hear what happened. We would like to know more about the issue and help you out. Kindly send us an email at [email protected] including my name and this feedback post in the email. Hope to hear from you. Regards, -Erin
Not recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality poor don't like how the speaker is on inside it rubs on your neck or shirt
No, I would not recommend this to a friendWireless
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t really rate this I had to return them as they would not sync with my existing box!
No, I would not recommend this to a friendNot a good one!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a great headphone. The charging port does not work.
No, I would not recommend this to a friendTerrible less than one star
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would not purchase They worked for two weeks. Bestbuy would not return after 14 days.
No, I would not recommend this to a friendDon't buy these
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible quality..sounded like my husband was under water. Returned this item
No, I would not recommend this to a friendPoor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Audio quality is OK but the microphone is awful do not recommend
No, I would not recommend this to a friendDont
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to get replaced twice. Pops and crackles I won't recommend it to anyone
I would recommend this to a friendHorrible sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is muffled and you can also hear an echo, I expect better from Sony
No, I would not recommend this to a friendNot was I expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I first cut them on there was alot of feedback. I was told there great with Android but terrible with Apple.
No, I would not recommend this to a friendNot recommended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This headset will cut off in the middle of playing a podcast. The sound will be choppy periodically.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi QAPro,
We do apologize for the inconvenience. Please try to initialize the headphones to factory default settings and try again. See link below for instruction
https://helpguide.sony.net/mdr/wic400/v1/en/contents/TP0001513198.html?search=reset
Happy to help,
David
Poor quality, sound cutting out. Faulty product.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned for full refund due to quality issues. Very disappointed, was a birthday gift.
No, I would not recommend this to a friendPoor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did NOT like these at all. They were to stiff and would not stay around my neck.
No, I would not recommend this to a friendBad Quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dead after only two weeks. That is the product quality you may get too.
No, I would not recommend this to a friendNot recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No good they stop working within a few weeks from purchase. Will not recommend them to anyone
No, I would not recommend this to a friendWorst purchase ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wasted money getting these and I literally have had these less than a month and they suck...
No, I would not recommend this to a friendDo not buy this crap
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones went out within a month. Not worth the $54.00
I would recommend this to a friendNot good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I brought these for work and the second time I wore them they stopped working
No, I would not recommend this to a friendNo good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Whith this headphones the microphone has to much noise
No, I would not recommend this to a friend