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Customer Ratings & Reviews

Your price for this item is $69.99

Customer reviews

Rating 3.9 out of 5 stars with 2180 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers recognize the C400 Wireless Behind-the-Neck In Ear Headphones for their exceptional sound quality, long battery life, and comfortable fit. Many users appreciate the great sound and find the earphones lightweight and easy to use. However, some users have concerns about connectivity issues, microphone quality, and the overall design of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 2,180 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and comfortable easy to use. Great sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound but would like volume to go a little higher

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price these are phenomenal headphones. Great sound quality. My only beef is sometimes the cord gets tangled up on itself and I wish it would go a little louder, but I can live with that. Its nice to work a 8 hour day and not have to re-charge the battery during my shift. Some of the cheaper models only have a 4 or 5 hour battery

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best wireless headset for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this wireless headset for my son for Christmas. I was looking for the best I could buy on a budget. Sony has always been a trusted name in our home for years, so I decided on this headset. My son says they have a good quality of sound and are very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't really had a chance to use for a lot of music, but for phone and navigation it is super clear. Issues: no place to hold the ear buds when not in use, they just hang down on your chest. I also don't like that volume and forward backwards are in the same button. It works, but I think they should be separate controls.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and very comfortable doesn’t bother my ears at all

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    LONG Battery Life

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you like to listen to music ALL day, these are the headphones for you. The 20-hour battery life cannot be beat. The only shortcoming of these headphones is the microphone picks up ALL the background noise and makes it difficult for the person on the other end to hear you.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I got my first pair, I was a little skeptical. Forgetting that Sony is the originator of portable music, there was the lomming expectation to return these for another pair of Beats, which never happened. As a Hip-Hop 'head', first and foremost, I am quite pleased with the bass response. However, long work days and public transportation make the mind beg for the diversity of audio books and other types of music. The package states these headphones can last 20 hours, but can actually go as long as 23. My biggest gripe - They last about 6 months (based on the first pair) due to shorts that developed near the 'housing'. Not so big gripe - when the buds aren't in my ear, I must be mindful enough to tuck them in my shirt. Maybe the lack of magnets is what differentiates them from other bluetooth headphones.? All things considered, I intend to get these until Sony stops making them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves them. He loves the sound and how comfy

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Wireless phone for general use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this wireless headphone for my daughter in elementary school. She quickly set it up for her IPAD and Chromebook, she loved it. I also tested it. The sound is very good for generally daily use. Of course, the sound quality can not be compared with some some expensive wireless phones when listening to music.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Very comfortable headset.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headset and really good audio. I use them to listen to the TV when I go to bed and my wife is trying to sleep and does not want the TV audio on. Works well for that application and the battery life is good for that task also.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    On/off switch poorly designed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound quality for the price but the on/off switch is poorly designed. You need to remove the headset to both turn it on and off and it's not obvious how long one must hold the button down to do either.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headphones for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work 12 hours shifts and was looking for headphones that would last. These do the trick. The sound quality is good. I only use them to listen to music so can't comment about answering calls or other features but I am very pleased with these.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    good hands free device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    turns off without notice otherwise good. good tone

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Lightweight Listening Device

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connects to my phone well and sound quality is great. Only reason for a 4 star review is that the sound comes up a bit distant or "staticky" when using while on a walk. If that is okay then would definitely recommend. Very lightweight and portable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Sound Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had multiple sets of Bluetooth headsets and they all have been lacking in either the sound department or distance you could go without it messing up. These by far have done the best on all of it. Very comfortable fit and lightweight.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Wife loves them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave them to my wife as gift to replace similar style beats and she likes these better. Good solid headphones, sound good, great battery life, if you want something in this style of headphones that won't break the bank, these are your headphones

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love Sony

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a quick replacement for another Sony head set . The battery life is excellent and I am pleasantly surprised at the sound quality but I shouldn't have been it is a Sony . They are my go to headset when I am at work .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound. Mechanics could be better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great. Bluetoothing it has been a but difficult. It syncs with my Fitbit but not my phone or Kindle. Yet. I'm not ready to give up. I wish there was a way tether the excess earbud wire to the neck piece. But that is something I can put up with.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 3 out of 5 stars

    So-so

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just okay sound, the ear bud piece does not fit me well. The neck piece however is solid and comfortable. Holds the charge well.

    I would recommend this to a friend