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Customer Ratings & Reviews

Your price for this item is $69.99

Customer reviews

Rating 3.9 out of 5 stars with 2180 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers recognize the C400 Wireless Behind-the-Neck In Ear Headphones for their exceptional sound quality, long battery life, and comfortable fit. Many users appreciate the great sound and find the earphones lightweight and easy to use. However, some users have concerns about connectivity issues, microphone quality, and the overall design of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 2,180 reviews
  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Great for sensitive ears

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight but sturdy wireless headphone allows me to listen to audio books and have hands free. Regular wireless buds never seem to stay in my ears nor become painfull to my ears.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Very low volume

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this article because being a recognized brand as it is Sony I thought they should be good, the truth is that I was very disappointed, the reproduction volume is terrible, too low, definitely the rumors that the best headphones are the LG seems to be true

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi mmillan82, We regret to hear that your device's performance failed to meet your expectations. We'll make sure that this feedback reaches a relevant team if ever changes are needed as we want our consumers to have the best user experience. Thank you very much for your input. ~Ralph sony_US

  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Just what I needed for work. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best headphones for the money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, good sound, easy to use, battery life is phenomenal i used it all they long st work (phone calls) and battery last me 2 full days

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were purchased for my husband, He says they have great sound and he love the way they are secure around his neck so he won’t lose an earbud and they are easy to take out and put back in leaving them hanging around his neck.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    A perfect blue tooth for what I needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this blue tooth headphone on the recommendation of a friend. I needed one in the car that was able to do all the functions that my phone offered. This one was the perfect match. Plus a 20 hour battery life. This is awesome on long drives.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definite Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually buy Apple products but after sheltering our 100 of dollars for headphones that don’t last long i decided to try something different. I couldn’t be more happier with my purchase. The quality is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Value for the Price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were surprisingly good....I am use to the more expensive ones however was on a budget and they get the job done just as good as the more costly ones....I do not like the fact that the earbuds are not retractable that is my only complaint.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    There better head phones at that price point

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had skull candies they sounded better just felt better in their design. The sound is ok not the best I have had better. Anyway batter life is better with sony. They just feel cheaper. Which they were about 10 bucks less than the skull candies and i see why.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound quality and comfortable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound quality and form factor. Had the same model for nearly 2 years and it just stopped working. Luckily BBuy extended warranty covered replacement and I got the same set again. Hopefully, this pair won't have the same issue.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Exactly What I Wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are perfect!! Battery life is great! I can leave my phone in with my stuff at the gym and it reaches pretty much everywhere without losing signal. Easy to answer calls and sound is great. Definitely would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for phone calls

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good design location of the microphone is in the right area so it’s very clear when you talk to someone on the phone. It’s very loud as much as you want so you have to be careful and control that.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    MUSIC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crisp and clear sound easy pairing battery life really good, my cheaper pair only last a few hours, used these for 5 hours and they were still good to go.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound and phone clarity is great, ear bud are comfortable, and ez to use would have given 5 stars if the headset had magnets to hold the earbuds up when not in use.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Great Headphones

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for while I work outside or doing other things around the house or yard work. So far they are pretty good. I havent had any issues with them. They still work for me till this day. I clean them every time after I use them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get these due to my state becoming hands free. They are great. The battery life lives up to how long they say. I've never run out of battery life. They are so light that I forget they are on my neck.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 3 out of 5 stars

    Ok sound, decent battery.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery lasts a good bit, the earbuds fell off shortly after purchase. The sound quality is decent and call quality is ok. Pain to connect to a different phone.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Just Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works okay. I initially had some pairing issues with my TV/Bluetooth Receiver but that was most likely related to user error. The directions are good although are all pictures. Once set up it connects with my Bluetooth Receiver every time I turn it on. Sound is just okay. I have it turned up as loud as possible and sometimes it is not loud enough to hear softer voices on my TV. I took off one star for that and another star because I don’t think the earbuds are very comfortable. They start to hurt after about an hour. For the price of these earbuds I would expect more comfort and better sound.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Bluetooth accessory for iPad!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have given this 5 stars, the only reason I did not was because the neck area is a bit stiff in comparison to the older version that was made by LG that has a more flexible neck piece. Besides that, the sound and noise canceling are awesome!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony C400 Wireless Behind the Neck in Ear Headphon

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for my husband and he loves them. He has them around his neck all day and a portion of the evening. He stated that the have a great sound quality and they are very comfortable.

    I would recommend this to a friend