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Customer Ratings & Reviews

Your price for this item is $69.99

Customer reviews

Rating 3.9 out of 5 stars with 2180 reviews

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Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers recognize the C400 Wireless Behind-the-Neck In Ear Headphones for their exceptional sound quality, long battery life, and comfortable fit. Many users appreciate the great sound and find the earphones lightweight and easy to use. However, some users have concerns about connectivity issues, microphone quality, and the overall design of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 2,180 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sound is good, controls not as good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controls don’t allow for fast forward (skip to next song) or reverse. Pretty basic unit, but the sound is good. Ok for the least expensive option.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm just a Sony fan!! The quality is amazing. Very durable the insurance is a plus

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Fantastic battery life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t liked the cords, I thinking’s it should be better designed with the option to pull it and getting inside. Works perfect for any android but for apple you can’t silent totally using it’s own buttons. If you have iOS system is better to find something that works properly for it. Besides that: The battery life is really awesome.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Captain!

      We appreciate taking the time in writing us your review of your headphones. Rest assured that we will passed this onto the proper team for consideration. Thank you for choosing Sony!

      Erin Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    comfortable to wear, sound clear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable to wear, sound clear, and Bluetooth pickup was easy & quick each time I turn on.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome durability

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only replaced this item once. It's very durable to drops, sweat, great sound

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Only good thing is battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones suck! Don't stay connected and cut out constantly. You'd think for $70 you would be able to enjoy your music for more than 5 mins. They are constantly breaking up and losing volume. The volume controls don't work half the time and it randomly disconnects when there's a full battery. The only positive about these is the battery life lasts forever. Also not noise cancelling. I have to turn them up too loud to reduce the noise around me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good inexpensive wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones were purchased to use with an 8 year old TV that does not have Bluetooth capability. The intent was to be able to listen to TV after my wife goes to bed and I am staying up to watch sporting events (or she is just retiring early). The headphones work well, and do everything I was hoping for, without costing $100 or more. These were purchased with an Aluratek Bluetooth receiver/transmitter and the combination works great!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    The Sony C400

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony C400 is good for battery and music also good for talking to people

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Excellent product!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wireless are my daughters earphones, she love it. Good sound and excellent battery

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headphones for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase. The battery lasts a long while and it plays music very clearly!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best Bluetooth Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought this item along with the 2 year protection. They literally lasted the whole 2 years. One side started going out the month before and I was able to use the warranty to get a new pair and only had to pay for another 2 year protection. So far so good! For them to last that long is actually shocking.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best voice quality long time battery and high quality

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Comfortable and Sound Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is very good and playtime is long. These are great.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great buds

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hubby likes the neck fit. Also has great sound! Great price too!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the great price this blue tooth is a winner very clear long battery life I was highly impressed with it and glad I choose it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    comfort and quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using these for awhile now and find that they were a worthwhile purchase. I mostly listen to podcasts and when doing this I've been getting battery life of about 13 hours. The earbuds are pretty unobtrusive and provide adequate sound isolation from external sounds. The fact that the earbuds retract up and away when not in use makes them easy to toss aside when not in use. I'm very happy with them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Neckband too rigid

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones work ok so far and the battery is great. However, I'm about ready to cut off the very very rigid neck strap. It is far too rigid, causes the headphones to move around, fall off and stick out. Horrible neckband design.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    A good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son picked this out for his mom. She wears them all the time. They have good sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things are great. Good sound quality and the battery last a long time

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Given as a Christmas gift. They love the sound quality and the charge is maintained well.

    I would recommend this to a friend