Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $69.99

Customer reviews

Rating 3.9 out of 5 stars with 2180 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers recognize the C400 Wireless Behind-the-Neck In Ear Headphones for their exceptional sound quality, long battery life, and comfortable fit. Many users appreciate the great sound and find the earphones lightweight and easy to use. However, some users have concerns about connectivity issues, microphone quality, and the overall design of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 2,180 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked a lot coz it’s sweet sound with long lasting battery

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall these headphones have decent sound quality and well built. No connection issues so far.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Listen to music and while driving I would strongly recommend them to a friend or a family member.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a good headphones for me The battery is long...

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some of the best pair of headphones I had comfortable forget I have them around my head

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Can wear all day.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charge lasts all day long. Music quality is good for price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has great sound during media use but very scratchy during calls other wise seems priced right

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for listening to music

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for listening to music however not great with back ground noise during phone conversations.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good headphone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the long life charge. The only thing is you have to turn back on after a while.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 3 out of 5 stars

    Nice, but flawed headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prior to owning these, I was an avid LG Tones user. The only reason I stuck with them for as long as I did is most of their headsets will faithfully give you 14 + hours of uninterrupted music. When my last pair of $129 head phones died in just 4 months, I decided it was time to make the switch. I spent a good hour in Best Buy, comparing headsets. The main things I was looking for are as follows: - Battery Life - Audio Quality - Call Quality - Durability - Comfort This headset excels in both battery life and audio quality. I listen to a good 6/7 hours of music while I'm at work and these are doing a fabulous job keeping up. Given the price you pay for them, I'd say the audio quality is very decent. I own two pairs of wired Sony headsets, one in-ear and the other over-ear. This headset is just as comparable to both of those. I'm also impressed with the range on these. My LG headsets would drop signal constantly. The only times these have cut out on me is when I left my phone at my desk to use the restroom. They are also lightweight and comfortable around the neck. Now let's talk about the drawbacks, because there are a few. I will preface this by saying that if you only intended to use these to listen to music and nothing else, go fourth and rock on. But if you intend to also use these for hands-free communication, then I would suggest looking elsewhere. I was able to call out to people and hear them just fine. However, the microphone also picked up everything around me. Worst part is I could hear it. So unless you are calling from a noise proof room, it will drive you insane. Then there is the overall design of the headset. For $59, I'm not expecting a metal casing or gorilla glass. But they could have done a much better job concealing the wires for when the headset is not in use. I was never a fan of the retractable wiring LG uses. But if you are going to leave the wiring exposed like these do, then the company needs to go out of their way to make it thicker and durable. Also, I would much rather see it sit behind the neck. I've caught these on a few things already, so I'm fairly certain I'll eventually snag something heavy and rip the wires. Thankfully, Best Buy has an excellent warranty system in place for that. I'm still on the fence about whether I'm keeping these or not. I do enjoy the sound quality, but the draw backs are severe enough that I am heavily considering another brand.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, work good with device and sound quality is clear

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charge lasts FOREVER! Excellent sound quality. Great product

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good battery life and good sound for a decent price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Great Headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality in these are good and they are lightweight.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good Bluetooth Headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First pair of Bluetooth headphones I’ve purchased. Great battery life, average sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony - C400 Wireless Behind-the-Neck In Ear Headphones - Black Good

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Wireless

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked for a headset to go with my i-pod. This Sony has a longer battery life and works well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones and good bettery and sound quality is nice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Las Vegas Purchase, enjoying it at home in SC

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The equipment is really nice. I picked it up after a Southwest Flight Attendant got on me for trying to listen to the news mid-flight, lol. I ended up traveling to a store outside of Las Vegas and purchasing this item. It has some static to it. Not sure what's going on with it because it is new and still in fine shape.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great head phones for all day

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is awesome. Lightweight and long battery life.

    I would recommend this to a friend