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Customer Ratings & Reviews

Your price for this item is $69.99

Customer reviews

Rating 3.9 out of 5 stars with 2180 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers recognize the C400 Wireless Behind-the-Neck In Ear Headphones for their exceptional sound quality, long battery life, and comfortable fit. Many users appreciate the great sound and find the earphones lightweight and easy to use. However, some users have concerns about connectivity issues, microphone quality, and the overall design of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 2,180 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great quality - 2nd pair in 5 years

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the first pairs for my mom and daughter for Christmas almost 5 years ago. My daughter uses it everyday and I did not think it would last this long: either she would break it, the battery would stop charging or she would lose it. Neither of those things happened. I would highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t had failed me multiple times but for the price they deliver good sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice headphones for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound very gradual however one ear is lower after about a month but good sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My ears are in love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony's C-400, Behind-the-=Ear Headphones are one of the marvels introduced lately. There are so many prodcuts that are great, and of these many impressive. Just wait until you try these Sony C-400 units. You feel nothing and hear hear great music. May earphones and buds have had problems, with these you never want to take them off!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Bluetooth headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is a great addition to my Bluetooth family! It is easy to use as well as very light. It has a tremendous way for me to hear directions from my GPS program on my iPhone! Due to my hearing problem I needed some way to be able to hear directions clearly! I would highly recommend this product to anyone having similar needs!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound. Wore could be little longer. Hard ti

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall. Sounds great. Hard time keeping in my ear but that’s normal

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son love it to listen to his music and movies and it has great battery life value

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Works fine and works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits head well. Doesnt go into the ear. Still pretty loud.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work outside and need my hand also I talke to customers all day on the phone so far these have been one of the best I ever have used before. They do not static and I do not sound like I’m in a bubble. Also if I speak to my phone it picks up the words clearly

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Ok .. but reception seems to be a like distorted a

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear phones are pretty good but people complain that they can’t hear me a lot

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound easy to connect to phone or whatever you want to connect it too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    My favorite headset, but the mic stopped work

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset. Feels cheap but sound is great... for me. But my friends started complaining about the mic sound after the 4th month of ownership. I'm super gentle with them, but don't buy these expecting to use the mic for long.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Good but poorly made.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normally I purchase $100-$150 dollar earbuds and when my last one broke I took it back and got two of these instead. I initially was pleasantly surprised by how good they were. Decent sound quality, decent mic. Overall good experience for approximately three to six months when one side stopped working. A week or so later the second pair also stopped but with both ears. I have now exchanged both sets three or four times in. Now I am a very heavy user but my wife is not. She barely touches hers and they both break down around the same time. If you buy these, buy the protection plan. My last exchange was three months ago, I think it's time for me to try something else.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello, Jeff!


      We value your opinion and we would like to apologize if our product did not meet your expectations.


      ~Zac Sony_US

  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Great for eveyday

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price these headphones do the job. They are comfortable and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    GREAT !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are lightweight, comfortable and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the fit clarity an battery life. Very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Inexpensive Gift Idea!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We actually love these. Sound quality is good and for the price you can’t complain!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great wireless headphones

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These replaced an LG headset that just went dead after a year and half or so. Geek squad coverage o it so I bought these. I’ve never had anything pair up by Bluetooth so easily. Controls for volume, pause and play are great additions. They stay charged for a very long time. Good job Sony

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You hear clear; i don't like that the ear pieces hang down.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    works great, long lasting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good, long lasting batteries. Looks great on

    I would recommend this to a friend