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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 2180 reviews

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Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers recognize the C400 Wireless Behind-the-Neck In Ear Headphones for their exceptional sound quality, long battery life, and comfortable fit. Many users appreciate the great sound and find the earphones lightweight and easy to use. However, some users have concerns about connectivity issues, microphone quality, and the overall design of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 2,180 reviews
  • Rated 5 out of 5 stars

    Sony-C-400 wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I’ve purchased to date. Clarity is unbelievable and excellent bass

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as a gift for my daughter. She thought the sound was good but had trouble with the ear pieces staying in place.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a great product sony. I want the beats by dre. Didn't know if i like them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for the kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality product Surprised of the good sound quality and the low price!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Shay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok just not what I'm looking for.. I was looking for kore quality in thr item.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 1 out of 5 stars

    Sony C400 Not Great...for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use a wireless headset daily. It's important for me to be able to work, and take calls, handsfree all at the same time. Battery Life is always important for me. I dont recall seeing these as having any battery life issues. But i did not have them long enough. I kept this headset for about a week and then had to return them. The neck design is really small and tight, unlike any other pair I have had in the past. Also the mic or receiver is positioned inside to where it constantly rubs against my neck. Maybe these are solely for working out and exercise. I would not recommend to anyone wanting to use for phone calls.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Long battery life

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery last a long time great for working a 12 hr shift.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good audio quality

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pair of headphones. Rest comfortably on your neck and talk in style.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Ear phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great product. Easy fit inside the ear. Great during a good work out.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like that you can change songs with them. The sound quality is really good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    These are great headphones.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earphones are great. The sound is clear and they easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Denise, we are happy to hear that you are satisfied with this unit. We are always looking to make Sony better. Thank you for sharing your feedback with us. Have a wonderful day! ~Earl Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Al

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds Awesome. The battery has a long endurance!!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Nice Bass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, very durable and sound proof. Comes with different size earbuds...

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony C-400

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great I would say it's quite a bargain for the amount i paid. Quality product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Desta, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Regards, ^Ron sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It delivered what it promised, it holds the charge for up to two days, works perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds awesome. Better than most. And low profile.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect gift

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good head phones for construction to listen to music & recieve calls

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my husband. He seams to enjoy the product. Uses to go on walks and for work.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    great earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work very well and are quite comfortable. Wireless is a great convenience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these on sale and I like them so far. They have a decent range so far and I'm hoping they continue to hold up to that.

    I would recommend this to a friend
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