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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 2180 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers recognize the C400 Wireless Behind-the-Neck In Ear Headphones for their exceptional sound quality, long battery life, and comfortable fit. Many users appreciate the great sound and find the earphones lightweight and easy to use. However, some users have concerns about connectivity issues, microphone quality, and the overall design of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 2,180 reviews
  • Rated 5 out of 5 stars

    Best quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for money product . .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband used these in the lawnmower. He loves them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr Jesus

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Wife she loves this Bluetooth she happy because not problem with use

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The neckband is irritating.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's really irritating on your neck. The band is real hard.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There pretty good then wear out after while, but they nice for about

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this headset. Super easy to use. Sounds great

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Inferior product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these headphones to replace one that was simply worn out. I regret it. The earbuds regularly fall out of my ears. The buds on the old ones did not. Staring up the new headphones is cumbersome. One has to press the off/on switch, wait, the wait some more (with the button still pushed in) until the Bluetooth connection is activated. And, my iPhone does not automatically connect to these phones. I have to go into Settings on the iPhone to make the connection. My old phones had an off/on switch that would start the headphones and connect to the iPhone with no more actions on my part.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and very efficient. I really am glad that I decided to purchase this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a nice product work good and I am sure I have recommended my brother to buy one for him self

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THEY'RE GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS IS MY FOURTH PAIR OF HEAD PHONES, I LOVE THE SONY PAIR THE BEST. HAVEN'T HAD ANY PROBLEMS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Last longer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how this work, because I use it all the time, and is easy to connect.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not good for me

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound it is not clear, was replace the following day

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it every day for my job. Outside pool cleaning. Works wonderfully.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sound quality average

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is average but working good as of now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Real Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best I have ever had! They make me feel like I’m in a concert sitting on the first row!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this purchase and investment. I will tell my friends about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use GREAT price drI've truck and bus easy to answer phone and play music

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good while last.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good product but broke so fast. Good thing they replace it for a different one.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Should be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expect better quality from Sony. The set was made of cheap plastic. While the sound was fine listening to music. The headsets strong point is not phone conversation. It sounds like you are talking in to a cheap plastic cup.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless for work

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my boyfriend who seems to enjoying them. Hope they last and stand up to use.

    I would recommend this to a friend
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