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Customer Ratings & Reviews

Your price for this item is $69.99

Customer reviews

Rating 3.9 out of 5 stars with 2180 reviews

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Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers recognize the C400 Wireless Behind-the-Neck In Ear Headphones for their exceptional sound quality, long battery life, and comfortable fit. Many users appreciate the great sound and find the earphones lightweight and easy to use. However, some users have concerns about connectivity issues, microphone quality, and the overall design of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 2,180 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Clear

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good. very clear. It lasted for a long time until my dogs broke it into pieces.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Great Sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, and comfortable. They have a great sound quality, and a good battery life. I don't like that the buds can't be held up with magnet or retraction.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used these headphones daily for 5 years before the right bud came loose and I'm still using the left. They charge insanely fast and last for hours. The bud covers are small enough for my small ears and they rarely pop out. Im going to best buy this week to buy a new pair of the same headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Sony Behind-the-Neck Headphones - 5 STARS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These fit snug around the neck and perfectly in the ear canal. The sound is awesome - great highs, and low bass. Battery life is many hours - enough for use throughout a whole day off and on. They're great for my kid (who has lost some of the earbud types of headphones in the past). Bluetooth works perfectly and for the price, my kid (and I) couldn't be happier,

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Decent modestly priced over the neck earbuds.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good battery life. A good accessory for gym and outdoor use. I had no luck using the microphone with my oaired phone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    They're ok

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They werent too bad. I ended up giving them away because I bought them for the gym and noticed the songs would cut out (kinda like a cd skipping) when I made sudden movements. Was noticed before potential ware and tear. I did like the sound when they worked right.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    It's all in the sound

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh my goodness I don't know how long I've had these things but they are great I have changed the earbuds on them a million times they have been all kind of colors but the Bluetooth stays the same great purchase and it seems like I charge him once a week probably more than that but it lasts a long time let me just say that

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Long life on batteries. Inexpensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace the same previous model that I used for 3 years, the headphone wires started to fray and caused dropping in music. This new version has braided wires so hoping it would out-last the previous one. The sound is not as full as other headphones but it is clear and has enough bass for the majority of genres of music. The batteries last for days

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used these headset for 3 weeks now and the sound is great and it last a long time even with continuous usage.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    5 months in an still working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds as good as or better then the majority of wired ear buds. Suited for us blue collared sort. You know the people with real world skills. Anyways I would go threw a wired set of skull candies once a month. These sound cleaner then the skull candy bluetooth. Battery lasts all day and then some. Use these for music nearly everyday. More cost effective then breaking sound jacks (wired). Not off the chain sound but it decent reliable sound, Its the middle road method, not overkill bass machine and not a tinny ear bleeder but not muddy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    They're Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound, plays my audio books all day and charges up in a reasonable time. Comfortable and light. Extra ear pieces for the right size.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality second pair. Long battery life and ez to connect.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 3 out of 5 stars

    No great with sweat

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    Best Buy Employee
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound good and im not a fan of the ear buds handing down, i wish there was a way to put the up when not in use like the LG tones but l thats just being picky. The only real issue i have is that the charging port has a cover but still allows sweat to get in which then prevents charging and power.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 4 out of 5 stars

    Good Overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit is good, battery has a really long life. Sound is good at low volumes, but highs can get distorted and shrill at a loud volume.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 4 out of 5 stars

    Really nice!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound and a very comfortable fit, really good batter life as well! Really affordable!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality, Weight

    Rated 4 out of 5 stars

    Good clear sound ,great price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound,microphone works great for calls,lightweight and has a better battery life than estimated on packaging

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    head phones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sounds great , pretty durable , battery last pretty long

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best sounding but above average for sure! This is the third I’ve bought because my kids have taken my first two. The best part is the battery life and was definitely a deciding factor. The quality is also better than most and I am rough on my equipment so that says a lot. I would definitely recommend if you need something that lasts and doesn’t require to be charged so quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good headphones...but not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the most part these headphones do the trick. The sound is excellent and it has all the features I wanted (Forward to next song; go back to previous song, etc). The only problem with this product is that depending on where you’re the music becomes choppy and skips. I notice this most when Im downtown around large builders. Other than this the headset is a great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable head phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with the battery life of these headphones. I wear them at work. The charge usually lasts the whole time that I am wearing them. The ear pieces and the neck unit are both very comfortable. The neck piece is weighted sufficiently, such that it has never fallen off while I was wearing it. The sound quality is good. I do have 3 other headphones, and this one is my favorite.

    I would recommend this to a friend
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