Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Main Content

Customer Ratings & Reviews

Your price for this item is $69.99

Customer reviews

Rating 3.9 out of 5 stars with 2180 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers recognize the C400 Wireless Behind-the-Neck In Ear Headphones for their exceptional sound quality, long battery life, and comfortable fit. Many users appreciate the great sound and find the earphones lightweight and easy to use. However, some users have concerns about connectivity issues, microphone quality, and the overall design of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 2,180 reviews
  • Rated 4 out of 5 stars

    Great business Bluetooth for the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is a great value. It does not have a tremendous amount of features but gets the job done. I have had other much more expensive bluetooth talking devices and they pick up too much background noise this one has worked out well and my customers are able to hear me without a whole lot of static

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great wireless headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these wireless headphones in January 2018. They have great sound quality and I love the option to answer phone calls when they come in. Just push the button and you can talk hands free to the person and the sound clarity is clear. I use these to listen to music or watch videos while exercising. I love that there are no wires to get tangled up and the ear buds fit me perfectly. I have small ears, so I have problems finding the right sized earbuds to fit correctly. Just recently, these headphones were cutting out on the sound, so I looked at the online instruction manual and did a factory reset on the headphones and they are back to normal again. I'm so glad I didn't have to go out and throw these away because I have really enjoyed them for 8 months already and hoping they will last a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Skull candy never disappoints

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the original pair of wireless skull candy headphones and the battery life was sub par. I could play music and talk on the phone for about 4 hours. They beefed up this version with a better design and a killer battery life. I can use these for several days without charging. The audio quality is great for music..and hands free calls are a breeze. Usually my friends and family complain when I’m using headphones to talk, but nobody notices while I use them for phone calls. My brother said I sound great over these headphones. I’ve returned several pairs of bt headphones due to poor speaker quality. These headphones perform above and beyond on every level.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    I use this while speeping

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long battery life and small size make it perfect for use them while sleeping if your neighborhood is not quiet enough.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Good Replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these to replace my lost LG's. Biggest selling factor was the battery life. The controls have taken some getting used to. As far as sound quality the results have exceeded expectations. They stay in well while riding my motorcycle.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Sony wireless

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite sony iteam by far. I use it to workout for my day to day tasks so happy with this item. Hasnt failed me so far so ill keep buying.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 4 out of 5 stars

    great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son and he's constantly using them. He can use them for 2 days straight without charging them because they last up to 20 hours on one charge. He says they're really light and comfortable and enjoys their sound.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal when on sale

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Bluetooth headphones set when it was on sale. The price was good at the discounted rate making it better value than paying full price. I would not recommend paying full price for them as there are going to be a lot of alternatives out there at that price point. Many of those others will have better sound quality if you were to compare them for the full retail value. However, I did have to replace them about 90 days in and Sony had no problems taking care of me as a loyal customer. The replacement set has continued working without issue. The first pair worked fine but then the right earbud stopped working. Sony took care of it and sent me a new pair after processing the warranty. Always register your electronics.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Nothing Special

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have great sound for your basic listening. They connect easily and stay connected but they cut out sometimes.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Nice first time around the neck ....

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far these have been really good. Granted I don't use them as much as some other folks might but still they are really nice. Pros Great sound, comfortable feeling around your neck Cons The wire for the ear piece doesn't retract so it dangles. The controls are all close together, should have put the volume controls on the other bar. For a first time around the neck headset, it's not too bad. Next one I look for will have to have the ear bud wires retract.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    I would definitely recommend to my friends

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the battery life and clear sounds whether taking or listening to music. Easy pairing, very comfortable around neck.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality, Weight

    Rated 5 out of 5 stars

    Mr Sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony headphones C400 very good sound, extremely light, battery is ready after just 4 hours of charge

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Good Purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As of date very good on sound quality, important battery life is very good. Only glitch is that sometimes, you will get disturbance and forward back option is missing, which is expected with this price

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Not a great sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good battery life but the sound was nothing special. These could only connect to one device at a time which was a pain - had to disconnect from phone to connect to tablet etc. Overall was expecting much better sound.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Eddie, We regret to hear that your device's performance failed to meet your expectations. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph sony_US

  • Pros mentioned:
    Battery life, Comfort, Fit

    Rated 5 out of 5 stars

    Comfortable and long lasting

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds their charge for a long time. Strap in the back let’s you run and not worry about losing them. Comfortable in the ear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best ever really good high-quality definitely buy them again and again

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is work excellent is the best one the battery is wo long i charger every 2 day recommend 100%

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Pretty good for the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last pair was a major brand and were disappointing so I tried something new to me. These seem to work as well as the more expensive ones--and at a much better price. I just wish the earbuds would retract.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Great wireless headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and very durable. Sound quality is amazing. Fits in my ears very well. Comfortable and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    nice sound

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really enjoying the sound produced by this product...very easy to use...battery life pretty good...on sale and good price

    I would recommend this to a friend
Sponsored