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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 2180 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers recognize the C400 Wireless Behind-the-Neck In Ear Headphones for their exceptional sound quality, long battery life, and comfortable fit. Many users appreciate the great sound and find the earphones lightweight and easy to use. However, some users have concerns about connectivity issues, microphone quality, and the overall design of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 2,180 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Charges good. Quality good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charges good, call quality good. Comfort good. Only function I wish it had was call announcement. It says it does but it doesn’t. Easy to pair.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Great headphones for active people

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are lightweight good sound quality and reasonably price

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best pair of remote wireless head ear phones I have ever used Great battery life comfortable and good sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Fantastic value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are incredible. Functionality wise, 10 out of 10. The sound is great, the battery is great, and the ease to connect is great. The ONLY (absolute only) drawback is the lack of magnets to hold the earbuds in place while not in use. They do have a method for harnessing they cord when inactive but it’s nowhere near as easy as the magnets you’d find in high end LG’s... but for 1/3rd the price... I’d keep buying these over and over.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Nice headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are nice headphones, comfortable, and easy to use! It was also a great price and sounds great!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my daughter for Christmas and she loves them. She's usually got them in when doing homework and chores. Great sound and durability.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Jay Cee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear Quality, long battery life. Takes a decent amount of time to charge but other than that its a decent blue tooth audio device

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good for general use, Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using these for over a month now and my main use has been with zoom calls, youtube, music, and calls. I think my favorite thing is battery life. I use them almost all day and they can run for 2 days. They are not the best for music or sound quality but it's good enough for my purpose and especially at these prices. The only improvement would be to have them connect automatically to whichever device I am using. Right now I need to disconnect these manually from one device and then connect with another device.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits well, sounds good for both audio and phone calls. Earbuds have a slot to retract them and that is handy. Good value for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking at a different brand but decided on the Sony. The sound quality is great. Comfortable in the ear. Not a huge fan as to the way the wires function.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 4 out of 5 stars

    Works well on the treadmill

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I have started training for a half-marathon. They have worked great with a long charge. Fits comfortable and is easy to pair with my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Awesome deal.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great buy. The quality is high and it was a good price. I used and used and used them and still had a charge. I recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great….love it!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my wireless buds……I have had no issues with this…. Yes, I would purchase again and again.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Not Loud Enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones, just need to be louder. The fit is nice. Quality of sound good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grate last long and good sound wild recommend very comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality, Weight

    Rated 5 out of 5 stars

    Comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my granddaughters and they love them. They are lightweight, comfortable and produce good sound.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality the battery life lasts a really long and they’re comfortable to wear

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    The best I have had, great sound. Battery last lon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great, better than any I have had, and I have had many. Great sound, good bass, and 20 hour battery

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Not bad for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're pretty good, sounds good. They last 3 days without having to charge. Don't like the the earbuds are not retractable, but overall quality is good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 4 out of 5 stars

    Great wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these headphones because a friend recommended I try them. I work outdoors and these are light enough and easy to use and have a good sound.

    I would recommend this to a friend