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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 2180 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers recognize the C400 Wireless Behind-the-Neck In Ear Headphones for their exceptional sound quality, long battery life, and comfortable fit. Many users appreciate the great sound and find the earphones lightweight and easy to use. However, some users have concerns about connectivity issues, microphone quality, and the overall design of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 2,180 reviews
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Wireless Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sounds great but I do struggle to connect it to my computer to use during ZOOM or TEAM calls. It struggles to transition.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 3 out of 5 stars

    Bluetooth Sony wireless headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can hear good, and the battery has pretty good life, but people struggle to hear you. I get tired of repeating myself.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Sony Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great wireless earphone sitting nicely on the neck. Excellent sound and battery lasts long.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product works fine great battery life. Stays in place excellent sound and quality sound.never have to worry about losing a bud even with mask removal.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Really good headphones.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for work and I like them to an extent. Sometimes they are laggy to a upbeat song, other than that they last up to 18 hrs of straight play. I run with these and they’re good for the price. I say get them if you find them on sale though.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great price for Sony headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously had LG headphones similar to these, so it's taking me some time to get used to the new button configuration for volume and track advancement. But the price could not be beat for Sony headphones. They sound great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    good over all

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked fine but I have very long hair and it kept tangaling in it all the time. Im sure it would work great for shorter hair. The sound wsr great.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    good all around neck set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good unit. liked the 4 button set up for answering phone calls and overall had good comfortable fit. a little rigid around neck line, buds comfortable but can easily pop out.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Strong Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent ear buds! Sound is strong and clear, manages to shut out much of the background noise. Tremendous battery life which makes this a great product for travel. Really like these!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Lightweight and Lasts All Day

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, fast-charging, plays all day. I like the teathered design, and they never fall out of my ears. Comes with 3 different sized earpieces.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound and quality of this product are super amazing. It also has a battery life of about 20 hours I believe. That’s better than my other pair of Bluetooth headphones I have currently

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Love em

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a different brand back and they wouldn’t stay in my ears these work for from Leslie Took a different brand back and they wouldn’t stay in my ears these work flawless...they sound great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow nice one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its nice and good. And its affordable! Compare to other

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones, great quality and useful product

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this pair for roughly 4 months now. Very easy to operate. People that I am speaking to on the other end tell me they can’t tell any difference in clarity from my phone, so I like that. If it lasts 8 months - a year, I can deal with that for $40

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Eh, not too bad.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones. Do not like the drawstring feature when storing away. Sound quality is good, Answering and ending calls a little difficult. Would recommend to others as a solid backup or maybe for use during traveling.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Perfect Value for money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 4th headset from Sony. I am using the previous ones since years. Excellent battery life and sound quality. Perfect value for money!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great for running

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my husband. He is an avid runner and needs his music while doing so. These headphones are very comfortable and stay in place. Excellent sound.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it!!! The battery lasts a long time and it’s clear hearing and Mic works great! I can be far way from my phone and the call doesn’t fail.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok head set

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok head set. They are always shifting, i have to constantly re adjust.

    No, I would not recommend this to a friend