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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 2180 reviews

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Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers recognize the C400 Wireless Behind-the-Neck In Ear Headphones for their exceptional sound quality, long battery life, and comfortable fit. Many users appreciate the great sound and find the earphones lightweight and easy to use. However, some users have concerns about connectivity issues, microphone quality, and the overall design of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 2,180 reviews
  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the best hands-free you can buy at its price, there is none that equals it. I have been buying it for 5 years and I will continue buying it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    good for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great, better than like priced buds I took away 1 star because of how cheap they feel and the range is like only 15 feet other wise it would be a 5 star.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as needed for a good workout headphone. Nothing crazy and not my best pair but good enough to beat up a little bit while still getting good sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Decent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints. Use it regularly at work, battery lasts days when i use it for 8 plus hours a day. Sound quality is pretty good too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Had its moments but missed the mark

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I had a pair of the original LG Tones for about 8 years. So my basis on what those did good and what those did not do good. I was not a fan of this units rigid structure. It bothered my neck. I am not a big guy but if you have a larger than 17" neck than these may feel constricting. The Microphone did not pick up my voice well either. The sound was good though and if you will use these strictly for music it was definitly servicable. The way the earbuds can be pulled against the arms for storage is original but annoying.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Quality sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that they go around your neck so you can’t easily loose them if the buds fall out of your ears. The sound is good which is expected of sony.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wireless Bluetooth Earbuds for hands free tlking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony earbuds worked good. However, I returned them for retractable ones.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great sounds, terrible microphone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this set for its great sound output. Do NOT use this set to talk to anyone on your phone, or for talk-to-text for that matter, and you're good to go. Battery life is competent for a set of its size and price range.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    easy to pair with differnt devices

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really do like the quality of these for phone calls-no one can hear the back ground noise (sound machine) or me breathing! For exercise-I have to tuck the "arms" under my tank top or else my collar bone takes a beating.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Internal protectors gradually block out all sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these in June, the battery life is good but a few weeks ago the right earbud was noticeably quieter and just now in September I couldn't hear anything from the right side. I tore the little protector inside out and now I can hear just fine, so in case you can't hear out yours check if the protector is blocked. Or my ears are just dirty.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Second pair purchased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my second pair purchased. They were in sale and i am so happy with first one i bought the second pair to rotate use. Well made and comfortable and sound great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Could be a lot better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes this headset disconnects for no reason. The sound tends to go in and out. When it does work it is pretty good.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Great wireless headphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 stars only as you can get a lag between the iPad (Netflix) and the sound through the headphones. Also-there can be some confusion if you have your iPhone and iPad close to each other.. I am very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    lightweight, comfortable with great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been alternating between Bose over ear and Sennheiser ear buds. This Sony headset is more comfortable than either and provides great sound and isolation form exterior sounds.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great bedtime wireless earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to pair with my TV. Holds charge for several nights. Controls are easy to use. Stereo sound is clear and well-separated.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Ease of use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony C-400 wireless headphones is a comfortable wrap around blue-tooth. The earpiece fits comfortable and stays in my ear while working outside or while on the job.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    I love these!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this for ease of use. This is my second pair for work. I am not tech savvie, and I am sure they are missing some cool features, but they sound good and the battery stays charged forever.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great but not perfect

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product but for a small person it is quit bulky and flops around during workouts. Will have to return this one as well. Why is it so hard to find the right headphones!? Sound quality is amazing!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great. I have 3 pairs use them all the time for a couple of years now

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Controls are weird

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You'd think with the plastic wrap and literally four buttons, that you could do a lot with the headset, but it's not very intuitive. Pairing is very complicated, and if you're pairing with multiple devices, good luck. It's also virtually impossible to skip songs with it. I'm giving it a 3 because the battery lasts a long time and it actually auto shuts off. Also the U-shaped design stays on your neck easily. I just wish the ear buds were retractable or could magnetize together instead of dangling.

    No, I would not recommend this to a friend