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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 2180 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers recognize the C400 Wireless Behind-the-Neck In Ear Headphones for their exceptional sound quality, long battery life, and comfortable fit. Many users appreciate the great sound and find the earphones lightweight and easy to use. However, some users have concerns about connectivity issues, microphone quality, and the overall design of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 2,180 reviews
  • Rated 5 out of 5 stars

    Wireless headset phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for handsfree talking and working out!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Legit. Durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For it’s price, it’s legit. It has crisp sound, durability for careless kids and stylish.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were pretty good for the price. Better noise cancelling than the LG tone pro I've had. Some people can't hear me on calls, others can. For listening to books and music it's great. Doesn't always work out for hands free phone calls which is a big deal for me. That's why I gave them 3 stars. I would do 3 1/2 if I could.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Noise Canceling Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried several noise canceling headphones, including the Bose Quiet Comfort 30. I believe the Sony model is better. The call quality is much better and the neckband design is better. The Bose style neckband will twist around your neck.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Great head set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my daughter I like them because they are light weight and very clear

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Useful until it wasn't

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good when I was able to connect via blue tooth to my tablet, however once it connected to my apple phone ,I was unable to connect it back to my tablet. Not too fond of the vibration around my neck when the phone rang. Returned it and currently looking for wireless buds.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good sound for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my daughter. The highs and mids are good the bass is ok but decent for ear buds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and great sound quality. Easy to use and great sound quality. Would definitely recommend to friends.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Did as asked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality but am concerned about durability. Sound canceling for phone is good as well but not enough for my need.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great quality for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is amazing Great Bluetooth range Good battery life

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Easy use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issue really, good battery life. The only thing I can say is, the ear pieces not begin retractable

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the battery last's a long time which is good for the long days at work. the forward and backwards buttons suck. earbuds sound ok

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    around the neck earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. Comfortable style. I like the adjustable length on the cords.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Starting using them this weekend. Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset was a great gift that is intended to keep my hands free while using the phone. Great sound after my first use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best head set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great head set brought two. Sound is great and could go for days with charging

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is very good and the only thing I don't care for is when your not wearing the earbuds they don't retract....

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install to my phone,has a nice sound and seems sturdy

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great divice, comfortable, clear sounds, light. The price was wonderful

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    great pair of headsets

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very comfortable around my neck and great sound. I wish it was retractable but so far no problems with it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Not quite the quality expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all I am very pleased with how long it holds a charge. However for a Sony product I expected better quality. Not long after purchase I lost all sound from the.right earbud. The store feels it due to rough handling. I have.been carefully and gentle with this headset so I dont see how it's been handled rough

    No, I would not recommend this to a friend