Customers recognize the C400 Wireless Behind-the-Neck In Ear Headphones for their exceptional sound quality, long battery life, and comfortable fit. Many users appreciate the great sound and find the earphones lightweight and easy to use. However, some users have concerns about connectivity issues, microphone quality, and the overall design of the headphones.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 2,180 reviews
Rated 3 out of 5 stars
Average
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This ear buds were average. The plastic was hard and there always seemed to be an echo. I had to return them.
This review is from Sony - C400 Wireless Behind-the-Neck In Ear Headphones - Black
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Hands free
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased for my mom. It’s hand free while she takes her daily walk. She listens to her music.
I would recommend this to a friend
Pros mentioned:
Battery life
Rated 2 out of 5 stars
Light weight
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very noise when on calls. It does have a long battery life.
This review is from Sony - C400 Wireless Behind-the-Neck In Ear Headphones - Black
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Fantastic Wireless Ear Phones
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Christmas present for wife so she could listen to music off her cell phone when she is walking. She loves it, Works wonderful no dangling cords!!!!
I would recommend this to a friend
Rated 3 out of 5 stars
Good sound but trouble pairing
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Paired fine with my I phone 6s but had a hard time pairing with my I pod. And it still won’t pair with my I pad.
This review is from Sony - C400 Wireless Behind-the-Neck In Ear Headphones - Black
I would recommend this to a friend
Rated 3 out of 5 stars
Callers can’t hear
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Callers complain about the sound quality often but if you’re just buying to listen to music their perfect
This review is from Sony - C400 Wireless Behind-the-Neck In Ear Headphones - Black
No, I would not recommend this to a friend
Rated 5 out of 5 stars
not bad
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
not bad for what they are, perfect for working out.
Just wish it had a magnet to hold the ear bud when you're not using it
This review is from Sony - C400 Wireless Behind-the-Neck In Ear Headphones - Black
I would recommend this to a friend
Rated 3 out of 5 stars
Worked but not the best
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Was good price however not really comfortable in ear and not great quality
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Disappointed
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not the quality I was expecting from a Sony product.
Wouldn’t recommend product to anyone.
This review is from Sony - C400 Wireless Behind-the-Neck In Ear Headphones - Black
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Does the job
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This reviewer received promo considerations or sweepstakes entry for writing a review.
For what you pay is what you get, it’s nice but the design makes it look like a collar of some sort.
This review is from Sony - C400 Wireless Behind-the-Neck In Ear Headphones - Black
I would recommend this to a friend
Rated 3 out of 5 stars
Good for listening
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great for listing to music. Call clarity is not so good. People have hard time to hearing you speak.
This review is from Sony - C400 Wireless Behind-the-Neck In Ear Headphones - Black
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Left Channel Blowout
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
They were fine until the left channel stopped working after 12 to 18 mos.
This review is from Sony - C400 Wireless Behind-the-Neck In Ear Headphones - Black
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Being a sony product was greatly dissapointed.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
People have a hard time hearing you,sort of the reason it was bought.My LG worked much better.
This review is from Sony - C400 Wireless Behind-the-Neck In Ear Headphones - Black
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Bad design
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love Sony products however this Bluetooth was too sensitive and noisy for me.
This review is from Sony - C400 Wireless Behind-the-Neck In Ear Headphones - Black
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Beautiful product
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great products....very lovely
I will definitely reconsider it to everyone
This review is from Sony - C400 Wireless Behind-the-Neck In Ear Headphones - Black
I would recommend this to a friend
Rated 3 out of 5 stars
Decent
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Works fine for hands free calling but microphone is way too sensitive, picks up ALL back ground noise
No, I would not recommend this to a friend
Pros mentioned:
Sound quality
Rated 2 out of 5 stars
Great headphones
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Sound is great microphone not so good. Ear bud broke within a weak.
No, I would not recommend this to a friend
Brand response from SonyListens
Posted .
Hi Pie704, thank you very much for taking the time to share your concerns with us. Sony takes the voice of our customers very seriously and hearing all feedback - good and bad is important to us. We appreciate your feedback. Regards, ^Ron
Rated 3 out of 5 stars
Noisy
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
A little noisy, it is not perfect, ended to return it to bestbuy store
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Ok earbuds
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Good but not great earbuds. They weren’t all that comfortable. Sound quality not so good either.
This review is from Sony - C400 Wireless Behind-the-Neck In Ear Headphones - Black
I would recommend this to a friend
Rated 3 out of 5 stars
Good for basic use
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This product is pretty good but can use a little help for noise reduction but overall I think it's nice
This review is from Sony - C400 Wireless Behind-the-Neck In Ear Headphones - Black