Customer Ratings & Reviews
- Model:
- WIC400/W
- SKU:
- 6029023
Rating by feature
- Sound Quality
Rating 4.3 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
- Connectivity
Rating 4.4 out of 5 stars
Customers are saying
Customers recognize the C400 Wireless Behind-the-Neck In Ear Headphones for their exceptional sound quality, long battery life, and comfortable fit. Many users appreciate the great sound and find the earphones lightweight and easy to use. However, some users have concerns about connectivity issues, microphone quality, and the overall design of the headphones.
This summary was generated by AI based on customer reviews.
Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a gift for Christmas and she loved it and very greatful
I would recommend this to a friend- Pros mentioned:Sound quality
There whatever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are whatever my dad likes the LG headset better
No, I would not recommend this to a friend Good for music
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones are o.k., no special features and the battery life isn't that long
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Movies, Thank you very much for taking the time in writing us your honest review regarding the headphones. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. ~Ralph
- Cons mentioned:Connectivity
It looks good, doesn’t always sound good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The problem with this headset is that when paired I connected with the iPhone or laptop or other Bluetooth device it will periodically lose connectivity for a couple seconds where there is a blank spot the music even though the music has not been paused.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Disappointed, We're sorry to hear about what happened. Kindly refer to theses links for troubleshooting steps to help isolate the issue:
https://www.sony.com/electronics/support/articles/00097458
https://www.sony.com/electronics/support/articles/00015699
~Ralph
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product good quality of sound convenient and comfortable
I would recommend this to a friendWireless Headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband love the idea of being able to talk to me without hold a cellphone up to his ear.
I would recommend this to a friendexcellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for a friend and we both love it. As a matter of fact I am going to buy another one.
I would recommend this to a friendok product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product works for what it is designed for, it is just clumsy.
I would recommend this to a friendNot that comfortable
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The string is irritating but they are ok I just would not buy them again
No, I would not recommend this to a friendSony - C400 Wireless Behind-the-Neck In Ear
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great price for the headphone, actually love the color white - bluetooth compatible
I would recommend this to a friendEasily Defective
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m on my second pair, as I purchased the protection plan, and the second pair is now having the same issue. The audio in the left ear is going out. This started only a few months after purchase and was the reason I turned in the first pair. Otherwise the battery life is alright.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .We are sorry to hear you are having that issue. You may follow the suggestions from this link to isolate the issue: https://helpguide.sony.net/mdr/wic400/v1/en/contents/TP0001513185.html.
If you are still having the same issue, you can email us at [email protected] with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Vincent
Perfect for what I need
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I pair this with my Samsung Galaxy Tab S4 and wirelessly listen to music all day long. Perfect for my needs!
I would recommend this to a friendNot bad
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it . It is perfect for the price and easy to use
I would recommend this to a friendWireless headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love love these. Wish the charge would last just a tad longer but I recommend these.
I would recommend this to a friendPricing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Price came up different then the tag. Was a gift but they seem really good
I would recommend this to a friendGreat headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This in ear headphone are great when you are in the car and do not have bluetooth integrated in your vehicle.
I would recommend this to a friendHeadset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is great and i would recomend this product to a family members
I would recommend this to a friendMust have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife works from home. And these help her be hands free. In the house and when she is out running errands.
I would recommend this to a friendGood buy for price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Must speak directly into mic for most callers to hear, Okay quality,
I would recommend this to a friendDidn’t last long
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony c400 headphones work good for a bit but just stop working
No, I would not recommend this to a friend