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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 2180 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers recognize the C400 Wireless Behind-the-Neck In Ear Headphones for their exceptional sound quality, long battery life, and comfortable fit. Many users appreciate the great sound and find the earphones lightweight and easy to use. However, some users have concerns about connectivity issues, microphone quality, and the overall design of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 2,180 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 3 out of 5 stars

    Retractable earbuds are better

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these headphones as last resort, I'm going back to my LG's, to me the retractable earbuds are better since I use them for phone calls most of the time, I don't use them to play music. A make a lot of phone calls for work every day, having the earbuds hanging all the time is not ok. Now, the sound on these is good, the battery is also acceptable, a good option for anybody that doesn't care about the earbuds hanging down.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    my experience with these

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these a while back ago and i would highly recommend getting these they are super comfy and a overall good purchase

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Long lasting and the sound is great. The price is reasonable considering how much others cost and works better. Compatible with everything.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good product and nice sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At its price, it is a good product with nice sound

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good sound long battery life very comfortable very clear phone calls

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Gift for husband

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for husband. Works great and he doesn't lose ear buds.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great sound and comfort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wireless headset is very comfortable to wear and the sound is great! Only downside is it can only connects with one sound generator at a time.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Sony - C400 Wireless Behind-the-Neck In Ear Headph

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had these wireless headphones for three months. Mainly I wear this in the gym to work out and at home to listen to music. The sound is excellent and the headphones adapt and remain in my ear even when I sweat in the gym. The battery life is very good and I do not have to charge it every day. I have also received voice calls and I can hear the person with whom I am speaking very clearly and they can also hear me clearly. All buttons are also easy to use to turn on, turn off, raise and lower the volume, answer incoming / hanging calls.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great for hard labor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my dad. He works in a job that is generally outside all day and beats up any electronics. He loves them. Sounds good, comfortable all day, and hold up to the abuse.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Excellent earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great. They fit well. The sound is decent. The battery life is great, and they are very easy to connect and use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MisterJ, we are more than glad to hear that you appreciate our product. We are always looking to make SONY better. Thank you for your feedback. ~Earl Sony_US

  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Sony

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    Best Buy Employee
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work amazing I love them use them every single day!! Get on everything I use them for!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Excellent headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these everyday. I drive a truck and use Bluetooth all day long for calls. I take alot of calls everyday and spend almost 8hrs a day on these. Battery always lasts a couple days on one charge and they sound really good. Mic sounds good too. And they hold up to weather really well. Best value for around the neck bluetooth headset there is. I've tried alot and these are far cheaper than alot and work better and battery lasts WAY longer.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    This headset has good sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this headset to someone. It's nice for phone use, takes somewhat of a beating, and sound quality is very decent. It does have issues with working well with others.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality, Weight

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are lightweight. The sound is great, and battery life is good. The quality is as good as some more expensive products.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not misplace earbuds like I do other styles of earbuds. They are sturdy and the sound quality is surprisingly good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 4 out of 5 stars

    Good product quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy using this product. It's lightweight and the sound quality is good. Also has good range when I'm using bluetooth. I'd purchase it again

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony Bluetooth behind the neck in ear headphones.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and battery life. Easy to use and comfortable to use for several hours

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Easy to configure, works well.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are well-designed and easy to configure. Once installed, they are easy to use. Recharge time is good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear sound and the speaker balance is great. I would recommend the product.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love These

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these. I have small ear lobes and will never trust the kind that don’t go around my neck. But I never have to worry about losing one and they actually stay in very well. It has interchangeable rubber tips for different sizes. The sound is great. And it connects very easy. I’m very picky and love them. Dog ate my first ones and I went right out and bought another set.

    I would recommend this to a friend