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Customer Ratings & Reviews

Model:
MDREX15LP/B
SKU:
4788009
Your price for this item is $6.99
Clearance
The comparable value price is $14.99

Customer reviews

Rating 4.3 out of 5 stars with 2331 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.1 out of 5 stars

  • Comfort

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the EX Series Earbud Headphones for their sound quality, comfort, and price. Many also appreciate the fit and lightweight design, with some noting the attractive colors. However, some users point out the lack of volume control and microphone as drawbacks. Concerns were also raised regarding the cord length and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 2,331 reviews
  • Rated 2 out of 5 stars

    Decent headphones but dying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are decent quality headphones for the price. However, after less than 90 days of normal use, the sound in one ear is going in and out. I suspect this is due to the very small gauge wire connecting the ear buds.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Earbuds Not Worth Purchasing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony needs to produce better earbuds, the sound went out after 90 days of purchase. Thankfully Best Buy honored their extended warranty.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Arod,
      We do appreciate providing us these feed backs for the betterment of our product. We will pass this to the proper department. Thank you for your time.
      >Joffrey sony_US

  • Rated 1 out of 5 stars

    Broke immediately

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after less than five days. My son threw the receipt away so I knew there was nothing I could do about it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    lasted about 3 weeks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why am I repeating myself? They lasted about 3 weeks. All of these level products are designed to last about that amount of time. If you get longer you're lucky.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, DocR, We are sorry to hear that, thanks for bringing this to our attention. You may visit the link here and see if the issue will be resolved by following troubleshooting steps: https://us.en.kb.sony.com/app/answers/detail/a_id/38966. We will forward your information to the proper department. Thank you for your feedback. -Vincent sony_US

  • Rated 2 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On a awesome sound scale from 1to10 these Sony ear buds are sure to disappoint at a score of 2.3. 10$ never sounded so bad. But hey at least I bought them on sale.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FZ2Be,
      We do appreciate providing us these feed backs for the betterment of our product. We will pass this to the proper department. Thank you for your time.
      >Joffrey

  • Rated 2 out of 5 stars

    OK for Cheap Ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These worked OK for cheap ear buds. My cat chewed through the cord a couple days after I bought them so I don't know how long they would last.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi jrquest,
      We always appreciate customers who take the time to give us their feedback. I’ll pass what you've said onto proper department. Thank you.
      >Joffrey sony_US

  • Rated 1 out of 5 stars

    Not Good. Broke Soon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were not good at all. They broke way to soon. No audio through them after only 3 months.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JBud5, That's definitely not the news that we would like to hear. You may refer to the link below for troubleshooting steps to further isolate the issue:
      https://us.en.kb.sony.com/app/answers/detail/a_id/38966
      ~Ralph sony_US

  • Rated 2 out of 5 stars

    Poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not at all like the ones I purchased before from this company. They are cheap and poor quality. Would definitely not purchase again.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Ravv, thank you for your message. If no sound, distorted sound or sound cutting in and out on one or both sides of the headphones, check the next link to troubleshoot it: https://us.en.kb.sony.com/app/answers/detail/a_id/38966. Oscar. sony_US

  • Rated 1 out of 5 stars

    Don't Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to use the ear buds for a few days before one of the ear buds stopped working.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KingVC,
      We regret to hear that your headphones performance failed to meet your expectation. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We will forward this to the proper department.We appreciate your time sharing this feedback.-Jay sony_US

  • Rated 2 out of 5 stars

    Cannot really complain for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent set for the cost, that being said, save your cash and put it towards a better set if you are in any way concerned with audio quality

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your feedback! Sad to hear it didn't truly meet your expectations. But we'd love to see how we can possibly improve your view on the headphones. You may reach out to us at [email protected]. Thanks!Sonystyle

  • Rated 1 out of 5 stars

    Garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk. One side did not work immediately after opening the package. Do not buy these.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad Quality Wiring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They damage easy super low quality, almost like the ones you get in the airplane but with a Sony print on the side.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful head phones bought 2 pairs and both broke and stopped working

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Low cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not enough bass sounds a little tinny compared to my other ear buds

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello, thank you for your message. SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. -Oscar.

  • Rated 2 out of 5 stars

    disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Somebody borrowed my ipod earphones and didn't return them. These are a poor substitute for the Apple earphones.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They got the job done for a flight, but they were pretty uncomfortable and fell out pretty easily

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Wolf, thank you for your message. SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. Oscar. sony_US

  • Rated 1 out of 5 stars

    Didn't last long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds lasted about 2 weeks (just about as long as cheaper earbuds). I attempted to return them, but it turns out that Best Buys' contract with Sony does not allow BB to give refunds or even replacements. Therefore, I am now dealing with Sony to get a refund or replacement for $15 earbuds. For now, they rest in our ever-expanding earbud graveyard.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was got broywith in week, not at all durable! Please don't buy!

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Star, Sony takes into consideration all good or bad feedback to improve the performance and quality of our products. We will forward your information to the proper department. Thank you for your feedback. -Vincen sony_US

  • Rated 2 out of 5 stars

    Sounded good at first but did not last

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for about a month then sounded distorted I would not recommend

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The right ear headphone didn't even work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right headphone did not work out of the box. What else can I say.

    I would recommend this to a friend