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Customer Ratings & Reviews

Your price for this item is $49.99
The comparable value price is $64.99

Customer reviews

Rating 4 out of 5 stars with 87 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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77%would recommend to a friend

Customers are saying

Customers commend the Geek Squad Certified Refurbished DualShock 4 Wireless Controller for PlayStation 4 for its quality, excellent condition, and functionality. Many reviewers noted that the controller looked and performed like new, highlighting the positive experience with the refurbishment process. However, some customers reported issues with the joysticks, experiencing problems with responsiveness or drifting. Despite these joystick concerns, the overall feedback points to a generally positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-87 of 87 reviews
  • Rated 2 out of 5 stars

    Faulty

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within 3 months the left Joy stick drifts. Be careful of Geek Squad Certified Refurbished

    No, I would not recommend this to a friend
  • Cons mentioned:
    Joystick

    Rated 1 out of 5 stars

    Horrible refurbished

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a refurbished controller and it came broken....

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Was it used???

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A toggle isn’t working properly, it’s ruining my game experience.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t work:

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would never center on screen and was always pointed up

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Had to return

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return because one of the buttons were jamming on the controller

    I would recommend this to a friend
  • Cons mentioned:
    Joystick

    Rated 1 out of 5 stars

    shame on you geek squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    obviously no one looked and this controller when it was returned. it clearly had been opened up as casing on left side was not alligned correctly plus the left analog stick did not work. screws on back were rusted. shame on you geek squad for not even giving time of day to even test thid controller and then labrl in working condition. you guys suck. since psndemuc yook me over two weeks to receive and now out of stock. i mean really?

    No, I would not recommend this to a friend
  • Cons mentioned:
    Joystick

    Rated 1 out of 5 stars

    Terrible!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Major problems with joysticks!! Wasted my money!! .................................

    No, I would not recommend this to a friend
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