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Customer Ratings & Reviews

Your price for this item is $49.99
The comparable value price is $64.99

Customer reviews

Rating 4 out of 5 stars with 87 reviews

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  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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77%would recommend to a friend

Customers are saying

Customers commend the Geek Squad Certified Refurbished DualShock 4 Wireless Controller for PlayStation 4 for its quality, excellent condition, and functionality. Many reviewers noted that the controller looked and performed like new, highlighting the positive experience with the refurbishment process. However, some customers reported issues with the joysticks, experiencing problems with responsiveness or drifting. Despite these joystick concerns, the overall feedback points to a generally positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 87 reviews
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    As advertised

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to play video games with my friends. when received I realized that I had none. good quality, slightly used, great at playing games, yet still no friends. Controller is also Great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It was Almost what I thought

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I received the controller I was surprised to it had "Gamer Handgrips". Its fine But removing them because of the glue was a pain.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than buying new at this point

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received in a timely manner. Works as expected. At this point of the year, with the PS5 around the corner, this makes for a smarter purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Great controller if money is tight at the moment

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered this back in January came looking like new and now it’s June and it’s still great and feels great so this product for me was a 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Like new

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to save a few dollars. The refurbished that BB does is quality and you’ll think it’s new at half the price. Great deal!

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Pretty Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality controller, did not expect any less, was shipped wrapped up real nicely since I received it refurbished! Clean and works great

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony branded controller, works as expected to. Beautiful color. Delivery was quick. Everything went well.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Buy geek squad refurbished

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refurbished ps4 controller worked like new Looked like new no problems and 20 dollars off that's a great deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Practically Brand new

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellently refurbished controller. Might as well of been buying a new controller. Geek squad get two thumbs up from me.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Yeah

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sons really enjoy this super gold controller. We had one and it was damaged but they are so happy to have another one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad refurbished but couldn’t tell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome deal for this geek squad refurbished controller- but it’s really brand new and came at an unbeatable price!

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Awsome Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to finally replace a old controller and this refurb worked perfect and was well worth buying it at best buy.

    I would recommend this to a friend
  • Pros mentioned:
    Functionality

    Rated 5 out of 5 stars

    PS4 remote

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little worried about it being refurbished but it works perfectly and I love the camo look.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    NICE PS4 CONTROLLER

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE EVERYTHING ABOUT OEM PS4 CONTROLLER. GREAT CONTROLLER AND THE COLOR IS REALLY NICE.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I forget which one of my controllers is the refurbished one. Neither of them glitch and they both look brand new

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for used ! I thought it would suck but it’s nice . Would recommend to put the extra warranty on it

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been working great. Cannot tell it is refurbished. Was a much better price than a new controller.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great almost seems like new. If I was given this and told it was new I would believe them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refurbished controller. Have been using it almost a year with out issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great controller. My controller that came with my ps4 stopped working so this one is great

    I would recommend this to a friend
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