Customer Ratings & Reviews

Hi AntA,

Thanks for sharing your review and experience with the HTA5000. Your feedback about the sound quality is greatly appreciated. For optimum performance, make sure that the software version of the soundbar is up-to-date. Please refer to this link for more information:

https://www.sony.com/electronics/support/sound-bars-home-theater-systems-sound-bars-surround-speakers/ht-a5000/software/00272343

You do have the option to adjust the VOICE function to make dialogs clearer:

-Press VOICE to select the setting. The setting appears on the TV screen.

[Voice: On]: Dialog is easily heard by enhancing dialog range.
[Voice: Off]: Deactivates the voice mode function.

Note:
-The setting does not appear on the TV screen while the TV input is selected. In this case, you can check the setting in the front panel display.
-When the BLUETOOTH device is connected in BLUETOOTH transmission mode, the voice mode is disabled.

Additionally, you can adjust the sound settings of the soundbar to tailor-fit the sound quality to your needs. You may refer to this link for more information (refer to "Adjusting the Sound and Volume Quality"):

https://helpguide.sony.net/ht/a5000/v1/en/index.html

Hope this helps. In case you need further assistance, please email us at [email protected] with the following details:

Name:
Username:
Model Number:
Issue:
Telephone Number:

Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=ht

Thank you for choosing Sony!
-Ralph

Hi Buck79, Awesome! We're very pleased to hear you like the amazing quality and overall performance of your Sony HTA5000. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony! -Sam

That's wonderful, 22SpadeActual! We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony! -Craig

Hi CherylJ, Amazing! We're very happy to hear you love the great sound quality and it works seamlessly with your TV and Bluetooth speakers. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony! -Sam

Hi Rico,

Thanks for sharing your review and experience with the HTA5000. Your feedback about the sound quality is greatly appreciated.

For optimum performance, make sure that the software version of the soundbar is up-to-date. Please refer to this link for more information:

https://www.sony.com/electronics/support/sound-bars-home-theater-systems-sound-bars-surround-speakers/ht-a5000/software/00272343

You can also adjust the sound settings of the soundbar to tailor-fit the sound quality to your needs. You may refer to this link for more information (refer to "Adjusting the Sound and Volume Quality"):

https://helpguide.sony.net/ht/a5000/v1/en/index.html

If you are looking for a subwoofer, we recommended the SA-SW5 or SA-SW3. For more information, please refer to these links:

https://electronics.sony.com/audio/soundbars/all-soundbars/p/sasw5
https://electronics.sony.com/audio/soundbars/all-soundbars/p/sasw3

In case you need further assistance, please email us at [email protected] with the following details:

Name:
Username:
Model Number:
Issue:
Telephone Number:

Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/service?language=en_US.

Sincerely,
-Ralph

Hi DebraS,

That's great! We're glad to hear that you like the sound quality of the soundbar. The HT-A5000 sound bar envelops you in authentic 5.1.2ch surround sound with up-firing speakers, side beam tweeters, a built-in subwoofer and advanced technologies that bring you Dolby Atmos® and DTS:X® audio as well as 8K and 4K 120 video passthrough. Smart features include AirPlay2, Chromecast built-in, Bluetooth audio streaming and works with Alexa and Google Assistant. Adding optional rear speakers adds support for 360 Spatial Sound Mapping, taking movies, TV and music into a whole new realm. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!

-David

Hi Jmiester,

We appreciate the 5-star rating and we're glad to hear that you like the sound quality of the soundbar. The SASW5 subwoofer is perfect for this soundbar! The HT-A5000 sound bar envelops you in authentic 5.1.2ch surround sound with up-firing speakers, side beam tweeters, a built-in subwoofer and advanced technologies that bring you Dolby Atmos® and DTS:X® audio as well as 8K and 4K 120 video passthrough. Smart features include AirPlay2, Chromecast built-in, Bluetooth audio streaming and works with Alexa and Google Assistant. Adding optional rear speakers adds support for 360 Spatial Sound Mapping, taking movies, TV and music into a whole new realm. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!

-David

Hi BillyH,

That's great! We're happy to hear that you like the sound and value of the soundbar. Thank you for choosing Sony!

-David

Hi Bigdog, Thank you for sharing such an excellent shopping experience. We are glad to hear your purchase went well and you are enjoying the features and capabilities of your HT-A5000 soundbar. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for leaving us such a wonderful review of your HT-A5000 and for choosing Sony! -Jess

Hi MavMike, Awesome! Choosing this soundbar will definitely be worth it! We're so pleased to hear you are very satisfied with your purchase and this soundbar complements well with your Sony BRAVIA TV. Good to know that the combination of superior video quality and great sound improves your home theater experience. You’re now able to enjoy immersive, engaging cinematic experience in your home. Take your entertainment to a new realm of surround sound audio immersion. The HT-A5000 sound bar envelops you in authentic 5.1.2ch surround sound with up-firing speakers, side beam tweeters, a built-in subwoofer and advanced technologies that bring you Dolby Atmos® and DTS:X® audio as well as 8K and 4K 120 video passthrough. Smart features include AirPlay2, Chromecast built-in, Bluetooth audio streaming and works with Alexa and Google Assistant. Adding optional rear speakers adds support for 360 Spatial Sound Mapping, taking movies, TV and music into a whole new realm. Thank you so much for choosing Sony! -Jess

Hi EricF,

Awesome! We're glad to hear that you're happy with the sound quality and price of the soundbar. We appreciate the 5-star rating and thank you for choosing Sony!

-David

Hi Maytag, Perfect! You definitely made the right choice! We're very pleased to hear it meets your needs and that adding this soundbar along with the subwoofer completes your home theater experience. Good to know that the combination of superior video quality and great sound improves your home theater experience. You’re now able to enjoy immersive, engaging cinematic experience in your home. Take your entertainment to a new realm of surround sound audio immersion. The HT-A5000 sound bar envelops you in authentic 5.1.2ch surround sound with up-firing speakers, side beam tweeters, a built-in subwoofer and advanced technologies that bring you Dolby Atmos® and DTS:X® audio as well as 8K and 4K 120 video passthrough. Smart features include AirPlay2, Chromecast built-in, Bluetooth audio streaming and works with Alexa and Google Assistant. Adding optional rear speakers adds support for 360 Spatial Sound Mapping, taking movies, TV and music into a whole new realm. Thank you so much for trusting Sony! -Jess

Hi Anup,

Awesome! Thank you for the 5-star rating and we're glad to hear that you like the sound quality of the soundbar. The HT-A5000 sound bar envelops you in authentic 5.1.2ch surround sound with up-firing speakers, side beam tweeters, a built-in subwoofer and advanced technologies that bring you Dolby Atmos® and DTS:X® audio as well as 8K and 4K 120 video passthrough. Smart features include AirPlay2, Chromecast built-in, Bluetooth audio streaming and works with Alexa and Google Assistant. Adding optional rear speakers adds support for 360 Spatial Sound Mapping, taking movies, TV and music into a whole new realm. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!

-David

Hi Rgee123, We're happy to hear this feedback! Good to know that this soundbar enhances the TV sound and your overall listening experience. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony! -Sam

Hi Skim,

Amazing! We're glad that you like the sound quality and user-friendly functions of the soundbar. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!

-Ralph

Hi YordanoL,

You made the right choice! We're thrilled that you are enjoying the sound quality of the soundbar. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!

-Ralph

Hi Customer,

Thank you for the purchase and we're glad to hear that you like the sound quality of the TV. Thank you for choosing Sony!

-David

Hello Bravia, We are glad to hear that. You chose the best soundbar for your BRAVIA TV. With your HT-A5000 soundbar, you will fully enjoy the thrill of Dolby Atmos and DTS:X with Vertical Surround Engine, S-Force Pro Front Surround and 360 Spatial Sound Mapping. You can also immerse yourself in supreme music quality with Hi-Res Audio and 360 Reality Audio. Thank you for trusting Sony! Vincent

Hi Dave, Thanks for the 5 star review! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig