Customer Ratings & Reviews
- Model:
- HTG700
- |
- SKU:
- 6403902
Customer reviews
Rating 4.3 out of 5 stars with 1513 reviews
(1,513 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers value the HT-G700 soundbar for its exceptional sound quality, easy setup, and affordable price. Many customers rave about the crystal-clear sound and immersive surround sound experience, while others appreciate the straightforward setup process and sleek design. While some customers wish for stronger bass and better connectivity, the overall sentiment is that the HT-G700 offers excellent value for its price range.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Bass, Sound quality
Rated 5 out of 5 stars
Exceeded my expectations
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exceeded my expectations. Surprised at the quality of sound at high volumes. Good bass
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Paul! Great! Glad to hear that the HTG700 exceeded your expectations! Immerse yourself in TV and movies with powerful, dynamic surround sound. Stylish and easy to use, this Dolby Atmos®️ soundbar even features a dedicated center speaker for clearer dialog. Thank your positive feedback and for choosing SONY! -Carl
- Pros mentioned:Sound quality
Rated 2 out of 5 stars
e-ARC Issues
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this about half a year ago. It sounds good but I have issues with the e-arc connection dropping in and out. I would recommend getting a different sound bar because of this.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Chris, We are sorry to hear that you are experiencing issues with your HTG700. We'd love to troubleshoot the issues that you are having and make this a better experience for you. In the meantime, for audio cut-off issues with the HTG700, please follow these steps to troubleshoot the issue.
Unplug the Soundbar power cord and plug it back in
1. Turn off the soundbar.
2. Unplug the power cable from the wall outlet.
3. After one minute, replug the power cable back to the wall outlet.
4. Turn on the soundbar.
Verify if this resolves the issue.
- Disconnect the HDMI cable or the optical digital cable and then reconnect it
- Disconnect the cable from the soundbar and playback device and then reconnect the cable.
If the issue is resolved, the issue may have been caused by a faulty connection with the cable.
- If there is a device nearby that generates electromagnetic waves, such as a wireless LAN or a microwave oven in use, locate the system apart from it.
- If there is an obstacle between the bar speaker and the subwoofer, move or remove it.
- Do not cover the top of the bar speaker with metal objects such as TV frame, etc. Wireless functions may become unstable.
- Locate the bar speaker and the subwoofer as close as possible
Should you need further assistance, please contact us for help. Please email the below information to socialsupport@am.sony.com
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
Regards,
Carl
- Pros mentioned:Ease of use, Sound quality
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup and use. The sound is great and feels like you’re at a movie theater.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dave,
Thank you for the 5-star rating and we are glad you like the sound quality of the soundbar. Vertical Surround Engine, our advanced surround technology, lets you enjoy the thrill of the latest theater audio formats like Dolby Atmos/ DTS:X in a single slim unit. Its three front speakers, combined with unique Sony signal processing, reproduce "vertical" audio, creating virtual surround sound that seems to come from all around you.
Regards,
David
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Speakers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to assemble .It sounds great and doesn’t take too much space
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AOcasio, we're glad you like our product. Immerse yourself in TV and movies with powerful, dynamic surround sound. Stylish and easy to use, this Dolby Atmos® soundbar even features a dedicated center speaker for clearer dialogue. Thank you for choosing SONY! ~Earl
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sony Sound Bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, compatibility with my Sony TV, excellent sound quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DennisB,
Awesome! We're glad to hear you are enjoying the excellent sound quality and how your HTG700 soundbar works great to your Sony TV. Immerse yourself in TV and movies with powerful, dynamic surround sound. Stylish and easy to use, this Dolby Atmos®️ soundbar even features a dedicated center speaker for clearer dialog. Thank you for choosing Sony! - Kris
- Pros mentioned:Ease of use, Sound quality
Rated 5 out of 5 stars
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to setup, excellent sound quality, works with my Sony OLED
I would recommend this to a friendBrand response from SonyListens
Posted .Hi coloradocarpenter,
Awesome! We're glad that you like the sound quality of the soundbar and how it works well with your Sony TV. It's also great that you had an easy time setting it up. Enjoy powerful 3.1ch Dolby Atmos surround sound and crystal-clear dialogue with the HTG700 soundbar’s dedicated center speaker, powerful wireless subwoofer, and advanced Vertical Surround Engine technology. Hear everything in up to 7.1.2ch sound with multiple sound modes for enhanced audio. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Its good.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound at high and low volumes. Perfect for my open floor layout.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi David, We are so glad to hear that you are happy with your purchase! Vertical Surround Engine, our advanced surround technology, lets you enjoy the thrill of the latest theater audio formats like Dolby Atmos/ DTS:X in a single slim unit. Its three front speakers, combined with unique Sony signal processing, reproduce "vertical" audio, creating virtual surround sound that seems to come from all around you. -Carl
- Pros mentioned:Ease of use, Sound quality
Rated 5 out of 5 stars
SONY 3.1 Channel Soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up, sounds great in the living room with my 70" TV
I would recommend this to a friendBrand response from SonyListens
Posted .Hi kmv58, Awesome! Great to hear that you are enjoying your new HTG700! Vertical Surround Engine, our advanced surround technology, lets you enjoy the thrill of the latest theater audio formats like Dolby Atmos/ DTS:X in a single slim unit. Its three front speakers, combined with unique Sony signal processing, reproduce "vertical" audio, creating virtual surround sound that seems to come from all around you.
-Carl
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Excellent sound!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'll start off first by saying that I returned this product back to Best Buy. Having said that it wasn't because of its quality, but more so because after a few days, I realized that I wanted rear satellite speakers which this product did not have. The product itself is simply amazing - very good sound with a good thump and clear dialogues. If you get the chance, go into your local BB and listen to it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi INinTX, Awesome! We are so glad to hear that you liked the sound quality of the HTG700 Soundbar. We hope that you consider Sony again in your future purchases.
Regards,
Carl
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sony Sound Bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. Looks very nice - blends in with TV. Good value when we bundled it with a Sony TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Range, Thank you for the 5-star rating! Glad to hear that you are happy with your new soundbar! Vertical Surround Engine, our advanced surround technology, lets you enjoy the thrill of the latest theater audio formats like Dolby Atmos/ DTS:X in a single slim unit. Its three front speakers, combined with unique Sony signal processing, reproduce "vertical" audio, creating virtual surround sound that seems to come from all around you. -Carl
- Pros mentioned:Ease of use, Sound quality
Rated 5 out of 5 stars
Sony sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to connect and great sound I love it !! Sound very good .
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Papapete, Glad to hear that you are happy with the sound quality of your new HTG700! Immerse yourself in TV and movies with powerful, dynamic surround sound. Stylish and easy to use, this Dolby Atmos®️ soundbar even features a dedicated center speaker for clearer dialog. Thank your positive feedback and for choosing SONY! -Carl
Rated 5 out of 5 stars
Terrific amazing and wonderful and terrific and am
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrific amazing and wonderful and terrific and amazing
I would recommend this to a friendRated 3 out of 5 stars
Poor speaking voice clarity
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was disappointed with the voice clarity from this sound bar. Unless you are directly in front of the bar (not to the side) the consonates are garbled or just flat. I couldn't understand what was being said.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi IleneS, We are sorry to hear that you are experiencing issues with the dialogue when watching with your HTG700. We'd love to troubleshoot the issue and make this a better experience for you. In the meantime, setting the Voice function to On will make dialogues easily heard by enhancing dialogue range on the HTG700 Soundbar. This can be enabled or disabled by pressing the Voice button on the Sony Remote. You may also try the Night mode feature of the HTG700. Night mode function outputs the sound at low volume with minimum loss of fidelity and clarity of dialogue.
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
Regards,
Carl
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Our Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got our Samsung 50" TV for Christmas. So we needed the Sony 3.1 Channel Soundbar with wireless Subwoofer and a TV wall mount. We had a guy come over just two days later and install everything for my husband and me. We have to hire an electrician bc the plug from the TV was too short to reach the electrical outlet. So, we are using an extension cord for the time being. The picture is great and the sound is amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there, Thank you for the 5-star rating! We are so glad you are pleased with the performance of your HTG700. Vertical Surround Engine, our advanced surround technology, lets you enjoy the thrill of the latest theater audio formats like Dolby Atmos/ DTS:X in a single slim unit. Its three front speakers, combined with unique Sony signal processing, reproduce "vertical" audio, creating virtual surround sound that seems to come from all around you. -Carl
- Pros mentioned:Bass, Sound quality
Rated 5 out of 5 stars
We love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this soundbar. Excellent sound quality. Great sub-woofer too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ricky, Thank you so much for the awesome review of your new soundbar! We are really happy to hear you love the incredible sound quality and features of your HT-G700 3.1ch Dolby Atmos®/ DTS:X™ Soundbar. Immerse yourself in TV and movies with powerful, dynamic surround sound. Stylish and easy to use, this Dolby Atmos® soundbar even features a dedicated center speaker for clearer dialog. Thank you so much choosing Sony! -Jess
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Amazing Soundbar
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I listened to other top products like this one. The quality of sound was right up there with the top sound systems there. The price between the other top soundbars & the deal I got on this made it a clear choice for me. Yes, you can get better, but you will not beat the price. I am very happy with my purchase & highly recommend it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Heather, Great! We are really happy to hear you like the reasonable price, amazing sound quality, and features of your HT-G700 3.1ch Dolby Atmos®/ DTS:X™ Soundbar. Glad to know you're very satisfied with your purchase! Immerse yourself in TV and movies with powerful, dynamic surround sound. Stylish and easy to use, this Dolby Atmos® soundbar even features a dedicated center speaker for clearer dialog. Thank you so much for choosing Sony! -Jess
- Pros mentioned:Ease of use, Sound quality
Rated 5 out of 5 stars
SOUND BAR
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GOOD SOUND, STILL LEARNING ABOUT IT SEEMS EASY TO USE
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hotspots, we're glad you like the ease of use and sound quality of our product. Immerse yourself in TV and movies with powerful, dynamic surround sound. Stylish and easy to use, this Dolby Atmos® soundbar even features a dedicated center speaker for clearer dialog. Thank you for choosing SONY. ~Earl
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Good Sounding but Not True Dolby Atmos
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sounding with a nice bass unit, very consistent connection. However, its not true Dolby Atmos. Voice something seem unclear. For the price, its a good buy. Sony quality also very nice.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Iphonecases, Awesome! We are glad to hear that you are happy with your new HTG700! Vertical Surround Engine, our advanced surround technology, lets you enjoy the thrill of the latest theater audio formats like Dolby Atmos/ DTS:X in a single slim unit. Its three front speakers, combined with unique Sony signal processing, reproduce "vertical" audio, creating virtual surround sound that seems to come from all around you. -Carl
- Pros mentioned:Bass, Sound quality
Rated 5 out of 5 stars
Sounds great !
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great!!! Nice depth in sound and you can feel the thump!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gallegos,
Great! We're glad that you are enjoying the sound quality of the soundbar. Immerse yourself in TV and movies with powerful, dynamic surround sound. Stylish and easy to use, this Dolby Atmos®️ soundbar even features a dedicated center speaker for clearer dialog. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Ease of use, Sound quality
Rated 5 out of 5 stars
SOUNDING GOOD
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.VERY EASY TO INSTALL AND WONDERFUL SOUND QUALITY AN EXCELLENT COMPLIMENT TO MY SONY 4K TV
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mann, Glad to hear that you found the perfect soundbar with an amazing sound quality for your TV! Immerse yourself in TV and movies with powerful, dynamic surround sound. Stylish and easy to use, this Dolby Atmos®️ soundbar even features a dedicated center speaker for clearer dialog. Thank your positive feedback and for choosing SONY! -Carl


















