Customer Ratings & Reviews
- Model:
- HTG700
- |
- SKU:
- 6403902
Customer reviews
Rating 4.3 out of 5 stars with 1513 reviews
(1,513 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers value the HT-G700 soundbar for its exceptional sound quality, easy setup, and affordable price. Many customers rave about the crystal-clear sound and immersive surround sound experience, while others appreciate the straightforward setup process and sleek design. While some customers wish for stronger bass and better connectivity, the overall sentiment is that the HT-G700 offers excellent value for its price range.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Really takes the viewing experience to another lev
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had 2 false starts with Samsung sound bars that broke almost immediately, so we've really enjoyed a sound bar that's worked very well right out of the box. Very good for music, TV and movies. Some issues when watching loud movies, with the dialog being hard to hear (even with Voice and Night mode). But overall we're very happy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi npe67,
We appreciate the positive feedback and we're glad you enjoy the sound quality of the soundbar for your music and movie experience. Try to power reset the soundbar and try again. Power reset the unit, simply unplug the unit and wait 1-2 minutes then plug the device back in and power on. If that doesn't work, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Vertical Surround Engine, our advanced surround technology, lets you enjoy the thrill of the latest theater audio formats like Dolby Atmos/ DTS:X in a single slim unit. Its three front speakers, combined with unique Sony signal processing, reproduce "vertical" audio, creating virtual surround sound that seems to come from all around you. We're glad you're happy with your purchase and thank you for choosing Sony!
Regards,
David
- Pros mentioned:Ease of use, Sound quality
Rated 5 out of 5 stars
Sony Soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Sound System , the sound is amazing and the set up is easy
I would recommend this to a friendBrand response from SonyListens
Posted .Hi reggienitro, Awesome! We are so glad to hear that you are happy with the sound quality of your new HTG700! Immerse yourself in TV and movies with powerful, dynamic surround sound. Stylish and easy to use, this Dolby Atmos®️ soundbar even features a dedicated center speaker for clearer dialog. Thank your positive feedback and for choosing SONY! -Carl
Rated 5 out of 5 stars
Soundbar
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it would recommend to others to buy …………………..
I would recommend this to a friend- Pros mentioned:Ease of use, Sound quality
Rated 5 out of 5 stars
SOUNDING GOOD
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.VERY EASY TO INSTALL AND WONDERFUL SOUND QUALITY AN EXCELLENT COMPLIMENT TO MY SONY 4K TV
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mann, Glad to hear that you found the perfect soundbar with an amazing sound quality for your TV! Immerse yourself in TV and movies with powerful, dynamic surround sound. Stylish and easy to use, this Dolby Atmos®️ soundbar even features a dedicated center speaker for clearer dialog. Thank your positive feedback and for choosing SONY! -Carl
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Love this Sound Bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound bar...it was easy to set up and produces quite the sound. Sony knows how to do sound, and the HT-G700 is more sound than the average ear probably needs. We were happy with the Sony TV speakers, but now that we added the soundbar, we realize what we were missing. We would highly recommend it - well worth the money.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LRAZ, We are so glad to hear that you are enjoying your new HTG700! Immerse yourself in TV and movies with powerful, dynamic surround sound. Stylish and easy to use, this Dolby Atmos®️ soundbar even features a dedicated center speaker for clearer dialog. Thank your positive feedback and for choosing SONY! -Carl
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. I like the 3.1 for a center channel for voice. With the football games posting a lot of soundtracks due to empty stadiums, I found that my old 2.1 was overwhelmed with noise and one couldn't hear the announcers. This 3.1 not only solved that problem, but the sound was so much superior in all aspects of watching sports and movies. A good tradeoff if one doesn't want to invest in a complete surround system.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rich, Thank you for the 5-star rating! We're really glad that you like the amazing sound quality and Dolby Atmos feature of the HTG700. Immerse yourself in TV and movies with powerful, dynamic surround sound. Stylish and easy to use, this Dolby Atmos®️ soundbar even features a dedicated center speaker for clearer dialog. Thank your positive feedback and for choosing SONY! -Carl
Rated 5 out of 5 stars
Thumb’s up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly the upgrade I was looking for. Makes watching my favorite shows or movies, a better experience.
I would recommend this to a friendBrand response from SonyListens
Posted .That's perfect, Hoover! We're glad that you are enjoying your new sound bar. Vertical Surround Engine, our advanced surround technology, lets you enjoy the thrill of the latest theater audio formats like Dolby Atmos/ DTS:X in a single slim unit. Its three front speakers, combined with unique Sony signal processing, reproduce "vertical" audio, creating virtual surround sound that seems to come from all around you. Thank you for choosing Sony! -Craig
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great mid-level Atmos bar
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgrading from a mid-range LG 2.1 soundbar system to this unit has been a shockingly good upgrade. It does a great job filling the front soundstage, the center channel alone makes it worth it. Atmos is a mixed bag, it does sound better and you can get hints of 'height' in some sounds, but even with those caveats it does provide a fuller sound than previous Dolby codecs.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi bob2112, We are glad that you like your new and upgraded soundbar system. Immerse yourself in TV and movies with powerful, dynamic surround sound. Stylish and easy to use, this Dolby Atmos® soundbar even features a dedicated center speaker for clearer dialog. Thank you for choosing Sony. Vincent
Rated 5 out of 5 stars
Amazing sound
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellency product, all my family are very very happy
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LeonardoMuro30, That's awesome! We're so thrilled to hear that your whole family are happy with your new Sony HTG700. Immerse yourself in TV and movies with powerful, dynamic surround sound. Stylish and easy to use, this Dolby Atmos®️ soundbar even features a dedicated center speaker for clearer dialog. Thanks for choosing Sony! -Sam
- Pros mentioned:Ease of use, Sound quality
Rated 5 out of 5 stars
Great sound
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. Very easy to hook up. My wife loves the Bluetooth option. Would highly recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Robert, Awesome! We're really glad that you like the amazing sound quality and Dolby Atmos feature of the HTG700. Immerse yourself in TV and movies with powerful, dynamic surround sound. Stylish and easy to use, this Dolby Atmos®️ soundbar even features a dedicated center speaker for clearer dialog. Thank your positive feedback and for choosing SONY! -Carl
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Sony TV and Sony soundbar review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once I received a TV that was not broken, I love the Sony 65" H900. I actually find that I can't get away from it. We mounted on the wall, sit about 7' away and between the TV quality and the Sony sound bar quality, I feel like I'm sitting @ a movie theater!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SonyTV, we're glad you like our product. Immerse yourself in TV and movies with powerful, dynamic surround sound. Stylish and easy to use, this Dolby Atmos®️ soundbar even features a dedicated center speaker for clearer dialog. Thank your positive feedback and for choosing SONY! ~Earl
- Pros mentioned:Ease of use, Sound quality
Rated 5 out of 5 stars
Sony Sound Bar 3.1 Channel
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up. Sounds really good! Sales person was very helpful.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MLLLL,
We appreciate the 5-star rating and we're glad you like the sound quality of the soundbar. Vertical Surround Engine, our advanced surround technology, lets you enjoy the thrill of the latest theater audio formats like Dolby Atmos/ DTS:X in a single slim unit. Its three front speakers, combined with unique Sony signal processing, reproduce "vertical" audio, creating virtual surround sound that seems to come from all around you. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Dolby atmos, Sound quality
Rated 5 out of 5 stars
Sound Bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely Love It! Great sound! Love the Dolby affect. Sits on the of fireplace mantle..
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Fireplacemantletv21, Thank you for the 5-star rating! We're really glad that you like the amazing sound quality and Dolby Atmos feature of the HTG700. Immerse yourself in TV and movies with powerful, dynamic surround sound. Stylish and easy to use, this Dolby Atmos®️ soundbar even features a dedicated center speaker for clearer dialog. Thank your positive feedback and for choosing SONY! -Carl
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Soundbar and subwoofer. Sleek design and great sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JayM, We are glad you like the excellent quality and design of your new Sony HTG700 soundbar. Immerse yourself in TV and movies with powerful, dynamic surround sound. Stylish and easy to use, this Dolby Atmos® soundbar even features a dedicated center speaker for clearer dialog. Thank you for choosing Sony! Vincent
- Pros mentioned:Bass, Sound quality
Rated 5 out of 5 stars
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sounds so good and the wireless Subwoofer makes the movies sound amazing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kelly, Great! We're glad that you like the sound quality of your soundbar. Immerse yourself in TV and movies with powerful, dynamic surround sound. Stylish and easy to use, this Dolby Atmos®️ soundbar even features a dedicated center speaker for clearer dialog. Thank you for choosing Sony! Erin
- Pros mentioned:Ease of use, Sound quality
Rated 5 out of 5 stars
Soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound for the price and easy set up for use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mark, Thank you for the 5-star rating! We are so glad to hear that you are happy with your new HTG700 soundbar! Immerse yourself in TV and movies with powerful, dynamic surround sound. Stylish and easy to use, this Dolby Atmos®️ soundbar even features a dedicated center speaker for clearer dialog. Thank your positive feedback and for choosing SONY! -Carl
- Pros mentioned:Bass, Sound quality
Rated 5 out of 5 stars
Sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality sound! Alot of punch from a sound bar and sub.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dlove, That's great! We are glad to hear you like the sound quality of your Sony soundbar. Immerse yourself in TV and movies with powerful, dynamic surround sound. Stylish and easy to use, this Dolby Atmos® soundbar even features a dedicated center speaker for clearer dialog. Thank you for choosing Sony. Vincent
- Pros mentioned:Bass, Sound quality
Rated 5 out of 5 stars
Great surround sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The soundbar has great bass and the surround sound setting is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi macbookpro12345, Awesome! We are so glad you are pleased with the performance of your HTG700. Vertical Surround Engine, our advanced surround technology, lets you enjoy the thrill of the latest theater audio formats like Dolby Atmos/ DTS:X in a single slim unit. Its three front speakers, combined with unique Sony signal processing, reproduce "vertical" audio, creating virtual surround sound that seems to come from all around you. -Carl
- Pros mentioned:Ease of use, Sound quality
Rated 5 out of 5 stars
Great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such good crisp sound. Was super easy plug n go. No issues with anything.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Rothen, We are thrilled to hear that you like the sound quality of your Sony HTG700 soundbar. Immerse yourself in TV and movies with powerful, dynamic surround sound. Stylish and easy to use, this Dolby Atmos® soundbar even features a dedicated center speaker for clearer dialog. Thank you for choosing Sony. Vincent
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Pretty good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good this far. It's randomly cut out once, but other than that no major issues. I'm not sure if this is a normal thing but it is slow to come on when switching to Atmos mode. But the sound is amazing. Really fills the room.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PaulsHere, Great! We're really glad that you like the amazing sound quality of the HTG700. For the audio cut, please make sure that the soundbar is up to date with the firmware (version 1.055) as this will improve the overall performance of the soundbar. You may check this link for more information on how to install the software update to your HT-G700. https://www.sony.com/electronics/support/home-theater-sound-bars-home-theater-systems/ht-g700/downloads/00017093
Unplug the Soundbar power cord and plug it back in
1. Turn off the soundbar.
2. Unplug the power cable from the wall outlet.
3. After one minute, replug the power cable back to the wall outlet.
4. Turn on the soundbar.
Verify if this resolves the issue.
- Disconnect the HDMI cable or the optical digital cable and then reconnect it
- Disconnect the cable from the soundbar and playback device and then reconnect the cable.
If the issue is resolved, the issue may have been caused by a faulty connection with the cable.
- If there is a device nearby that generates electromagnetic waves, such as a wireless LAN or a microwave oven in use, locate the system apart from it.
- If there is an obstacle between the bar speaker and the subwoofer, move or remove it.
- Do not cover the top of the bar speaker with metal objects such as TV frame, etc. Wireless functions may become unstable.
- Locate the bar speaker and the subwoofer as close as possible
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
Regards,
Carl


















