Customer Ratings & Reviews
- Model:
- HTG700
- |
- SKU:
- 6403902
Customer reviews
Rating 4.3 out of 5 stars with 1513 reviews
(1,513 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers value the HT-G700 soundbar for its exceptional sound quality, easy setup, and affordable price. Many customers rave about the crystal-clear sound and immersive surround sound experience, while others appreciate the straightforward setup process and sleek design. While some customers wish for stronger bass and better connectivity, the overall sentiment is that the HT-G700 offers excellent value for its price range.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Quality sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A quality sound bar at a great price. Sound quality is crisp and there’s such clarity. I have trouble hearing voices when they’re muffled or among a lot of other loud sounds but now it’s very clear to me what is being said.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MelB, Awesome! We are glad to hear that you are happy with your new HTG700! Vertical Surround Engine, our advanced surround technology, lets you enjoy the thrill of the latest theater audio formats like Dolby Atmos/ DTS:X in a single slim unit. Its three front speakers, combined with unique Sony signal processing, reproduce "vertical" audio, creating virtual surround sound that seems to come from all around you. -Carl
Rated 5 out of 5 stars
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent item ☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FeluelB, We are so glad you are pleased with the performance of your HTG700. Vertical Surround Engine, our advanced surround technology, lets you enjoy the thrill of the latest theater audio formats like Dolby Atmos/ DTS:X in a single slim unit. Its three front speakers, combined with unique Sony signal processing, reproduce "vertical" audio, creating virtual surround sound that seems to come from all around you. -Carl
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Best bang for the buck as an alternative to multip
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best bang for the buck as an alternative to multiple room speakers. While there are no sounds coming from behind, Sony's software at least gives these ears of mine the impression of immersive sound, without the expense, installation and learning curves required of more sophisticated receiver/speaker setups.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Doglips, Awesome! We are so glad you are pleased with the performance of your HTG700. Good to know your investment is worth it. Vertical Surround Engine, our advanced surround technology, lets you enjoy the thrill of the latest theater audio formats like Dolby Atmos/ DTS:X in a single slim unit. Its three front speakers, combined with unique Sony signal processing, reproduce "vertical" audio, creating virtual surround sound that seems to come from all around you. Thank you for choosing Sony! -Jess
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Sony HT G700 Soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Soundbar was easy to set up and use. Digital display is hard to see but overall, very pleased with this product for the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CaptainD,
Thank you for the 5-star rating! We're glad you're pleased with your purchase. With the HTG700 Vertical Surround Engine, our advanced surround technology, lets you enjoy the thrill of the latest theater audio formats like Dolby Atmos/ DTS:X in a single slim unit. Its three front speakers, combined with unique Sony signal processing, reproduce "vertical" audio, creating virtual surround sound that seems to come from all around you. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sound bar and woofer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product enjoying it daily. The sound is clear and precise, I can adjust the sound depending if I’m watching cinema or listening to music. I bought the system to go with the television but I can also use it with my music , it fills the room with sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Buyone, Awesome! We are so glad you are pleased with the performance of your HTG700. Vertical Surround Engine, our advanced surround technology, lets you enjoy the thrill of the latest theater audio formats like Dolby Atmos/ DTS:X in a single slim unit. Its three front speakers, combined with unique Sony signal processing, reproduce "vertical" audio, creating virtual surround sound that seems to come from all around you. -Carl
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony is one of the best brand out there and their products never let me down, I buy their products for the Quality and for that movie theater sound!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JasonAkaJc, Great! We are so glad to hear that you are happy with your new HTG700! Immerse yourself in TV and movies with powerful, dynamic surround sound. Stylish and easy to use, this Dolby Atmos®️ soundbar even features a dedicated center speaker for clearer dialog. Thank your positive feedback and for choosing SONY! -Carl
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Sony sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far the sound bar is performing good. Having a little problem when I turn down volume so as not to let my neighbors hear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ter24bear, we're glad you are enjoying our the performance of our product. We're sorry to hear that you have an issue with the volume control of your SONY unit. You can press the volume buttons on the supplied remote to adjust the system volume. Please check this link for more details. (Refer to page 23):
https://www.sony.com/electronics/support/res/manuals/5013/c617d547e6b6b0e2ecfe0fbdb69b919c/50130581M.pdf
If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
With the HTG700 Vertical Surround Engine, our advanced surround technology, lets you enjoy the thrill of the latest theater audio formats like Dolby Atmos/ DTS:X in a single slim unit. Its three front speakers, combined with unique Sony signal processing, reproduce "vertical" audio, creating virtual surround sound that seems to come from all around you. Thanks for choosing Sony! ~Earl
Rated 3 out of 5 stars
Average
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works ok the bass dont come in until the volume is more than halfway up.
I would recommend this to a friend- Pros mentioned:Setup
Rated 3 out of 5 stars
Not as good as competition
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality out of the box is by no means premium. After a bit of tweaking the settings, it’s sounds much better but still not as good as some of its competitors. Build quality is nothing to brag about, but worth a mention that it is very “low key”. Setup is a breeze (at least with Sony TV) and controls are simple enough. Accessing and changing the settings is a pain, but necessary as mentioned above.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Will, Thank you for choosing Sony. We are sorry to hear that the HTG700 did not meet all of your expectations. You may also use one of the sound modes of the HTG700 to further enhance your listening experience. Standard Mode - This will allow you to hear the sound of a TV program clearly. Cinema - This mode is suitable for watching movies. You feel immersed by the sound that travels behind you and surrounds your entire body Music - Vividness, and glossiness of the sound are expressed in detail. This mode is suitable for enjoying music in a way that moves you You can also use AUTO SOUND mode which will change the Sound Mode from Standard, Cinema, and Music based on the content played. Regards, Carl
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Good sounding bar
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds good for the size and product. It’s not my marantz and klipsh set up but it works for basic tv and music usage. Definitely better than some of the competition.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hmdelgato, Thank you for the 5-star rating! Glad to hear that you like the sound quality of the HT-G700 Soundbar! Vertical Surround Engine, our advanced surround technology, lets you enjoy the thrill of the latest theater audio formats like Dolby Atmos/ DTS:X in a single slim unit. Its three front speakers, combined with unique Sony signal processing, reproduce "vertical" audio, creating virtual surround sound that seems to come from all around you. Thank you for choosing Sony! -Carl
- Pros mentioned:Bass
Rated 4 out of 5 stars
Enhanced TV watching
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Center 3 channel speaker is very helpful for hearing voices. Slim design but really wanted the subwoofer
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KevChe, Awesome! We are so glad to hear that you are enjoying your new HTG700! Immerse yourself in TV and movies with powerful, dynamic surround sound. Stylish and easy to use, this Dolby Atmos®️ soundbar even features a dedicated center speaker for clearer dialog. Thank your positive feedback and for choosing SONY! -Carl
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
A complete sound system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our purchase of this SONY 3.1 Channel Soundbar was a great decision helped along by our Best-Buy rep! The sound is remarkably enjoyable and a big improvement over our last Samsung soundbar. The Samsung product only lasted about a year and their was no apparent fix for its uncontrollable max sound output.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ricky, we're glad you are happy with your purchase. You will love this 3.1 Channel Soundbar! Immerse yourself in TV and movies with powerful, dynamic surround sound. Stylish and easy to use, this Dolby Atmos® soundbar even features a dedicated center speaker for clearer dialog. Thank you for choosing SONY. ~Earl
- Pros mentioned:Sound quality
Rated 1 out of 5 stars
Very low voice volume
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needs to be at lvl 40 or above for any dialog to be heard but then you turn the room into movie theater especially when movie effects start - something other family members might not like. Need to keep a remote in hand at all times. Tried all suggested settings but nothing helps.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Szymon, We are sorry to hear that you are experiencing issues with your HTG700. We'd love to help out and make this a better experience for you. In the meantime, setting the Voice function to On will make dialogues easily heard by enhancing dialogue range on the HTG700 Soundbar. This can be enabled or disabled by pressing the Voice button on the Sony Remote. You may also try the Night mode feature of the HTG700. Night mode function outputs the sound at low volume with minimum loss of fidelity and clarity of dialogue.
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
Regards,
Carl
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Great sound bar
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great sound bar but I returned it cause it had no compatible rear speakers which really sucks
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Thurd, While we are glad to hear that you are happy with the HTG700, we are sorry to hear that you had to return the unit due to compatibility issues. We hope that you consider Sony again in your future purchases.
Regards,
Carl
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Amazing combo!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The subwoofer is definitely the star of the pair, it achieves deeper notes much better and cleaner than my larger samsung speakers I use in a different room. The soundbar itself is worth the money given that I have a TV with backfiring speakers, but I was really more pulled in by the subwoofer.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi joego, we're glad you like our product. Immerse yourself in TV and movies with powerful, dynamic surround sound. Stylish and easy to use, this Dolby Atmos® soundbar even features a dedicated center speaker for clearer dialog. Thank you for choosing SONY. ~Earl
- Pros mentioned:Sound quality
Rated 3 out of 5 stars
Decent Soundbar with some Quirks
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is good but you have to turn up the volume to around the 35 - 45 (sometimes around 50) sound level to really get good sound. At levels below 30 you can barely hear anything which is odd for a range up to 100. I'm not sure if it's the Sony OLED TV I have (A80J) or the soundbar, but when I rewind programming via DirecTV in short intervals, the sound from the soundbar cuts out and I have to turn off the soundbar to get the sound to return.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi TGRRR999, While we are glad to hear that you are happy with the sound quality of your HTG700, we are sorry to hear that you are experiencing audio cut off issues. We'd love to troubleshoot the problem and make this a better experience for you. In the meantime, please follow these steps to troubleshoot the issue.
First, please make sure that the soundbar is up to date with the firmware (version 1.055) as this will improve the overall performance of the soundbar. You may check this link for more information on how to install the software update to your HT-G700. https://www.sony.com/electronics/support/home-theater-sound-bars-home-theater-systems/ht-g700/downloads/00017093
Unplug the Soundbar power cord and plug it back in
1. Turn off the soundbar.
2. Unplug the power cable from the wall outlet.
3. After one minute, replug the power cable back to the wall outlet.
4. Turn on the soundbar.
Verify if this resolves the issue.
- Disconnect the HDMI cable or the optical digital cable and then reconnect it
- Disconnect the cable from the soundbar and playback device and then reconnect the cable.
If the issue is resolved, the issue may have been caused by a faulty connection with the cable.
- If there is a device nearby that generates electromagnetic waves, such as a wireless LAN or a microwave oven in use, locate the system apart from it.
- If there is an obstacle between the bar speaker and the subwoofer, move or remove it.
- Do not cover the top of the bar speaker with metal objects such as TV frame, etc. Wireless functions may become unstable.
- Locate the bar speaker and the subwoofer as close as possible
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
Regards,
Carl
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Bill M., Corona
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice sound bar for the price. It has lots of options for its use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bill, Awesome! We are so glad to hear that you are happy with your new HTG700! Vertical Surround Engine, our advanced surround technology, lets you enjoy the thrill of the latest theater audio formats like Dolby Atmos/ DTS:X in a single slim unit. Its three front speakers, combined with unique Sony signal processing, reproduce "vertical" audio, creating virtual surround sound that seems to come from all around you. -Carl
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Sony Hits a Homerun
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best Soundbar for the money, period! This soundbar creates the exact sound you expect from a premium sound system.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JunkEarBuds, Thank you for your awesome review! We are glad to hear that you are enjoying your new HTG700 soundbar! Immerse yourself in TV and movies with powerful, dynamic surround sound. Stylish and easy to use, this Dolby Atmos®️ soundbar even features a dedicated center speaker for clearer dialog. Thank your positive feedback and for choosing SONY! -Carl
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Simply Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great. It's amazing how you can hear all different sounds from the videos. Like the waterfalls or the instruments in a concert.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Firestick, Awesome! We're really glad that you like the amazing sound quality of the HTG700. Immerse yourself in TV and movies with powerful, dynamic surround sound. Stylish and easy to use, this Dolby Atmos®️ soundbar even features a dedicated center speaker for clearer dialog. Thank your positive feedback and for choosing SONY! -Carl
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Superb Sound Quality
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have used this for several months and we are very happy with our purchase. It actually sounds like the theater in our living room (when controls are set correctly). It is good quality, the sound is crisp and clean! I would highly recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Annery! Awesome! We are glad to hear that you are happy with your purchase! Immerse yourself in TV and movies with powerful, dynamic surround sound. Stylish and easy to use, this Dolby Atmos®️ soundbar even features a dedicated center speaker for clearer dialog. Thank your positive feedback and for choosing SONY! -Carl


















