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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1513 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers value the HT-G700 soundbar for its exceptional sound quality, easy setup, and affordable price. Many customers rave about the crystal-clear sound and immersive surround sound experience, while others appreciate the straightforward setup process and sleek design. While some customers wish for stronger bass and better connectivity, the overall sentiment is that the HT-G700 offers excellent value for its price range.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,513 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony 3.1 Channel Sounbar with wireless Subwoofer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and sounds great. Would highly recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kirby, Excellent! We're glad that you like the sound quality and ease of setting up your HTG700. Immerse yourself in TV and movies with powerful, dynamic surround sound. Stylish and easy to use, this Dolby Atmos®️ soundbar even features a dedicated center speaker for clearer dialog. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound bar!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar is so awesome! Sounds like you are in a movie theater!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Buster1206, we're glad you like our soundbar. Immerse yourself in TV and movies with powerful, dynamic surround sound. Stylish and easy to use, this Dolby Atmos® soundbar even features a dedicated center speaker for clearer dialog. We're always looking to make Sony better. We appreciate your time sharing this feedback. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome soundbar! Very helpful salesperson. Highly recommended.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HappyBuyer, Awesome! We are so glad you are pleased with the performance of your HTG700. Vertical Surround Engine, our advanced surround technology, lets you enjoy the thrill of the latest theater audio formats like Dolby Atmos/ DTS:X in a single slim unit. Its three front speakers, combined with unique Sony signal processing, reproduce "vertical" audio, creating virtual surround sound that seems to come from all around you. -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound bar. It works great with a Sony TV. Bass is very good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Inkmsn, we're glad you love the sound quality and bass of our 3.1ch Dolby Atmos / DTS:X Soundbar. Immerse yourself in TV and movies with powerful, dynamic surround sound. Stylish and easy to use, this Dolby Atmos® soundbar even features a dedicated center speaker for clearer dialog. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    "Sound" bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar pairs perfectly w/ the TV. Quality is excellent.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EGMansfield, Thank you for the 5-star rating! We are so glad you are pleased with the performance of your HTG700. Vertical Surround Engine, our advanced surround technology, lets you enjoy the thrill of the latest theater audio formats like Dolby Atmos/ DTS:X in a single slim unit. Its three front speakers, combined with unique Sony signal processing, reproduce "vertical" audio, creating virtual surround sound that seems to come from all around you. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound off the equipment great sound it’s a great buy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Geor, Thank you for the 5-star rating! Glad to hear that you are happy with the HT-G700 Soundbar. Vertical Surround Engine, our advanced surround technology, lets you enjoy the thrill of the latest theater audio formats like Dolby Atmos/ DTS:X in a single slim unit. Its three front speakers, combined with unique Sony signal processing, reproduce "vertical" audio, creating virtual surround sound that seems to come from all around you. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sony sound bar

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s sounds ok for the price point of 29, but has 0 to no bass output from the sub. Miss and highs are perfect but am looking for some low end.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MrMiniZ,

      We are sorry to hear that. The subwoofer is designed for playback of bass sound. When the input source does not contain much of bass sound, as is the case with most TV programs, the bass sound may not be audible. Try to play a different source to isolate the issue.

      https://www.sony.com/electronics/support/sound-bars-home-theater-systems-sound-bars-surround-speakers/ht-g700/articles/00246877

      Hope this helps!
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound at is awesome ! Movie watching has never been better

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rainmaker06, Thank you for the 5-star rating! Glad to hear that you are happy with the sound quality of the HT-G700 Soundbar! Vertical Surround Engine, our advanced surround technology, lets you enjoy the thrill of the latest theater audio formats like Dolby Atmos/ DTS:X in a single slim unit. Its three front speakers, combined with unique Sony signal processing, reproduce "vertical" audio, creating virtual surround sound that seems to come from all around you. Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Geek squad soundbar hurts my ears--unless I turn i

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar was installed by two competent people. It sounded good while they were here, but I find that the sound hurts my ears and when I turn the loudness down, it is then too quiet for me to hear the words with or without the hearing aids--and I don’t know how to adjust the sound. Wish I was allowed one followup call to the Geek Squad.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TVSoundbarinstallation,

      Thank you for the feedback on your experience with your HTG700. We're glad you appreciate the this great soundbar. We're sorry for the inconvenience. To make the dialogs clearer, Press VOICE to set the function on
      or off then check the front panel display.

      [Vo.ON] - Dialog is easily heard by enhancing dialog range.
      [Vo.OFF] - Deactivates the voice mode function.

      You can also adjust the dialog levels during playback of the DTS:X stream. This function enables you to increase the dialog levels in contrast with the background sound and hear dialog easily even under noisy circumstances.

      1. Press the MENU.
      The options menu appears.
      2. Select [AUDIO] (Audio settings).
      3. Select [DIALOG] (DTS Dialog Control)
      4. Press the up/down arrows to adjust the dialog level.
      You can adjust from 0 dB to 6 dB in 1 dB increments. The default setting is [0dB].

      Note:
      This function may not work depending on the audio signals.

      For more information, see "Making Dialogs Clearer (VOICE)" on the manuals. (page 29, 35)

      https://www.sony.com/electronics/support/res/manuals/5013/c617d547e6b6b0e2ecfe0fbdb69b919c/50130581M.pdf

      Hope this helps.

      Regards,
      Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesomeness sound bar an subwoofer, perfect for my living room area

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Yoboi, we're glad you like our product. Immerse yourself in TV and movies with powerful, dynamic surround sound. Stylish and easy to use, this Dolby Atmos® soundbar even features a dedicated center speaker for clearer dialog. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sub

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound for big living room. Sun and voice are very clear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bmed, Thank you for the 5-star rating! We are so glad you are pleased with the sound quality of your HTG700. Vertical Surround Engine, our advanced surround technology, lets you enjoy the thrill of the latest theater audio formats like Dolby Atmos/ DTS:X in a single slim unit. Its three front speakers, combined with unique Sony signal processing, reproduce "vertical" audio, creating virtual surround sound that seems to come from all around you. Thank you for choosing Sony! -Carl Sony_US

  • Rated 1 out of 5 stars

    Sound Completely Went Out One Day After Best Buy R

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only one day after the return period ended, this soundbar no longer creates any sounds. I have turned to tv on/off, etc, and performed a few of the steps suggested to 'fix" the problem, but nothing has worked. There is no way this should happen at this price point and after only two weeks. I would not recommend this soundbar to anyone.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DrDee,

      This is not the experience that we want you to have. Make sure that all connections are secured. Increase the volume of the soundbar. Additional troubleshooting steps are also available on this link:

      https://www.sony.com/electronics/support/sound-bars-home-theater-systems-sound-bars-surround-speakers/ht-g700/articles/00223961

      Resetting the soundbar may help resolve the issue:

      -Press MENU - [RESET] - [ALL RESET] - [START]

      *If you cannot perform resetting using the setting menu, press and hold (power) and – (volume) on the bar speaker for more than 5 seconds.

      The unit comes with a 1-year manufacturer's warranty. If still not resolved, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Or contact our product support team via phone call or chat through this link:
      https://us.esupport.sony.com/support/s/service?language=en_US.

      Sincerely,
      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good services

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Real clear and sounds good and nice awesome and pretty

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nickdem90, Thank you for the awesome review of your HTG700! We are really happy to hear you love the amazing sound quality and features of your HT-G700 3.1ch Dolby Atmos®/ DTS:X™ Soundbar. Immerse yourself in TV and movies with powerful, dynamic surround sound. Stylish and easy to use, this Dolby Atmos® soundbar even features a dedicated center speaker for clearer dialog. Thank you so much for choosing Sony! -Jess Sony_US

  • Rated 4 out of 5 stars

    Keep dropping sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this Sony’s soundbar so it would be more compatible when connects to Sony’s tv. It look nice but keeps drop sound every few hours or so. It wound go silent for about 1 min, then sound back to normal.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SteveNguyen, Thank you for the 4-star rating! For the sound issue, If there is a device nearby that generates electromagnetic waves, such as a wireless LAN or a microwave oven in use, locate the system apart from it.
      If there is an obstacle between the bar speaker and the subwoofer, move or remove it.
      Do not cover the top of the bar speaker with metal objects such as TV frame, etc. Wireless functions may become unstable.
      Locate the bar speaker and the subwoofer as close as possible.
      Switch the wireless LAN frequency of any nearby wireless LAN router or PC to 5 GHz range.
      Switch the network connection of the TV or Blu-ray Disc player from wireless to wired.

      Should you need further assistance, please contact us for help.

      Please email the below information to socialsupport@am.sony.com
      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      Regards,
      Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my mom, good clear sound, fills the living room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gonzo, Thank you for the 5-star rating! Glad to hear that you are happy with your new soundbar! Vertical Surround Engine, our advanced surround technology, lets you enjoy the thrill of the latest theater audio formats like Dolby Atmos/ DTS:X in a single slim unit. Its three front speakers, combined with unique Sony signal processing, reproduce "vertical" audio, creating virtual surround sound that seems to come from all around you. -Carl Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My Sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Good for watching movies, complete

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jason, we're glad you like the ease of setup of our product. Immerse yourself in TV and movies with powerful, dynamic surround sound. Stylish and easy to use, this Dolby Atmos®️ soundbar even features a dedicated center speaker for clearer dialog. Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Satisfied Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this soundbar! Great sound and bass. Highly recommend!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Medic048, Awesome! We are glad that you are enjoying the HTG700. Immerse yourself in TV and movies with powerful, dynamic surround sound. Stylish and easy to use, this Dolby Atmos®️ soundbar even features a dedicated center speaker for clearer dialog. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice soundbar.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice soundbar. Replaces a Bose soundbar. Very pleased so far.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ranster18, Awesome upgrade! We're really glad that you like the amazing sound quality and Dolby Atmos feature of the HTG700. Immerse yourself in TV and movies with powerful, dynamic surround sound. Stylish and easy to use, this Dolby Atmos®️ soundbar even features a dedicated center speaker for clearer dialog. Thank your positive feedback and for choosing SONY! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely changes your sound at home. definitely a good buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Blmrocker, Thank you for the 5-star rating! We are glad to hear that you are happy with your purchase. Immerse yourself in TV and movies with powerful, dynamic surround sound. Stylish and easy to use, this Dolby Atmos® soundbar even features a dedicated center speaker for clearer dialogue. Thank you for choosing SONY! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I CAN FEEL THE SOUND

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    first time buying a sound bar and this is amazing for the price!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mike, we're glad you like the sound quality of our product. Immerse yourself in TV and movies with powerful, dynamic surround sound. Stylish and easy to use, this Dolby Atmos® soundbar even features a dedicated center speaker for clearer dialog. Thank you for choosing SONY. ~Earl Sony_US