Customer Ratings & Reviews
- Model:
- HTG700
- |
- SKU:
- 6403902
Customer reviews
Rating 4.3 out of 5 stars with 1513 reviews
(1,513 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers value the HT-G700 soundbar for its exceptional sound quality, easy setup, and affordable price. Many customers rave about the crystal-clear sound and immersive surround sound experience, while others appreciate the straightforward setup process and sleek design. While some customers wish for stronger bass and better connectivity, the overall sentiment is that the HT-G700 offers excellent value for its price range.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy to set up , sounds great, great price love it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi trj1959,
Great! We're glad that your investment is worth it. Vertical Surround Engine, our advanced surround technology, lets you enjoy the thrill of the latest theater audio formats like Dolby Atmos/ DTS:X in a single slim unit. Its three front speakers, combined with unique Sony signal processing, reproduce "vertical" audio, creating virtual surround sound that seems to come from all around you.
-Ralph
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great bang for your buck
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar provide great sound for the price point.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BGFSR, Thank you for the 5-star rating! We are glad to hear that you are happy with the HTG700! Immerse yourself in TV and movies with powerful, dynamic surround sound. Stylish and easy to use, this Dolby Atmos® soundbar even features a dedicated center speaker for clearer dialogue. Thank your positive feedback and for choosing SONY! -Carl
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fabulous sound and feels like I am in a Movie Theater!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rosi, It's good to hear that you are having a great entertainment experience with our product. Immerse yourself in TV and movies with powerful, dynamic surround sound. Stylish and easy to use, this Dolby Atmos® soundbar even features a dedicated center speaker for clearer dialogue. Thank you for choosing SONY! ~Earl
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sounds great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. It’s makes my living room sound like a theater
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lexii, we're glad you love our soundbar. Immerse yourself in TV and movies with powerful, dynamic surround sound. Stylish and easy to use, this Dolby Atmos® soundbar even features a dedicated center speaker for clearer dialog. Thank you for choosing SONY. ~Earl
- Pros mentioned:Sound quality
Rated 3 out of 5 stars
Sound bar
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is clear and no distortion at high volume the sub could be better theres not much bass for the price even on max level
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sonybravia, thank you for your feedback. While we are glad that you like the clear sound of the HTG700, we regret that the sub did not meet your expectations. Sony commitment to customer satisfaction is our top priority.
The subwoofer is designed for playback of bass or low frequency sound. Please check the following for troubleshooting:
• When the input source does not containmuch bass sound, such as in TV programs, the bass sound from the subwoofer may be difficult to hear.
• SW +/– does not work when the subwoofer is not connected.
https://support.am.sony.com/release/Manual_5020433111.pdf see page 23.
Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely, Erin
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and Great sound. Sounds like in a theater
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BaileysDad, we're glad you like the ease of use and the sound quality of our product. Immerse yourself in TV and movies with powerful, dynamic surround sound. Stylish and easy to use, this Dolby Atmos® soundbar even features a dedicated center speaker for clearer dialog. Thank you for choosing SONY. ~Earl
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Van tastic
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality love it everything about it is awesome
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Turbo, Thank you for the 5-star rating! We are so glad you are pleased with the performance of your HTG700. Vertical Surround Engine, our advanced surround technology, lets you enjoy the thrill of the latest theater audio formats like Dolby Atmos/ DTS:X in a single slim unit. Its three front speakers, combined with unique Sony signal processing, reproduce "vertical" audio, creating virtual surround sound that seems to come from all around you. Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sound!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound bar the sound is amazing!!! Good job Sony
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Evan, Wow! we're so glad you like the sound quality of our product. Immerse yourself in TV and movies with powerful, dynamic surround sound. Stylish and easy to use, this Dolby Atmos® soundbar even features a dedicated center speaker for clearer dialogue. Thank you for choosing SONY! ~Earl
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Work good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice works good. Easy to hook up and works good....
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Travo, we're glad you like our product. Immerse yourself in TV and movies with powerful, dynamic surround sound. Stylish and easy to use, this Dolby Atmos®️ soundbar even features a dedicated center speaker for clearer dialog. Thank your positive feedback and for choosing SONY! ~Earl
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Sound quencher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ease of assembly ease of operation very well priced
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ilovemysony, Thank you for the 5-star rating! We're really glad that you like the amazing sound quality of the HTG700. Immerse yourself in TV and movies with powerful, dynamic surround sound. Stylish and easy to use, this Dolby Atmos®️ soundbar even features a dedicated center speaker for clearer dialog. Thank your positive feedback and for choosing SONY! -Carl
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Must buy !
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love our new movie room ! The quality is amazing !
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Megan, we're glad you love our product. Immerse yourself in TV and movies with powerful, dynamic surround sound. Stylish and easy to use, this Dolby Atmos®️ soundbar even features a dedicated center speaker for clearer dialog. Thank your positive feedback and for choosing SONY! ~Earl
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sound Bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is great, sounds like I am at the movie theater.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sonytv, were glad you like the sound quality of our product. Immerse yourself in TV and movies with powerful, dynamic surround sound. Stylish and easy to use, this Dolby Atmos® soundbar even features a dedicated center speaker for clearer dialogue. Thank you for choosing SONY. ~Earl
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sounds amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar is high recommend! It sounds amazing!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Spence, we're glad you like the sound quality of our product. Immerse yourself in TV and movies with powerful, dynamic surround sound. Stylish and easy to use, this Dolby Atmos® soundbar even features a dedicated center speaker for clearer dialog. Thank you for choosing SONY. ~Earl
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sounding soundbar that won’t break the bank.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chris, wonderful! We're glad you like our product! Immerse yourself in TV and movies with powerful, dynamic surround sound. Stylish and easy to use, this Dolby Atmos® soundbar even features a dedicated center speaker for clearer dialogue. Thank you for choosing SONY! ~Earl
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sound system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best sound system Like surround sound good in price
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tonny, we're glad you like the sound quality of our soundbar. Immerse yourself in TV and movies with powerful, dynamic surround sound. Stylish and easy to use, this Dolby Atmos® soundbar even features a dedicated center speaker for clearer dialog. Thank you for choosing SONY. ~Earl
- Pros mentioned:Dolby atmos, Sound quality
Rated 4 out of 5 stars
Really good sound
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is likely the most important criteria when selecting speakers and sound equipment, and rightly so. The Sony HT-G700 does have great sound. The main speaker is around 40” which is larger than a lot of sound bars out there. The subwoofer is quite large too, dwarfing the Vizio this Sony is replacing. The large size of the equipment should mean better sound and does, for the most part though the bass seems to be a little underwhelming considering the size of the woofer. With the subwoofer volume up all the way you can definitely feel it, just seems as though there is more left in the box. The HT-G700 has a speaker dedicated to voices, as well as a voice sound mode in which the sound focuses most on voices. The overall clarity is great, though the mids and highs seem capped at times. There are multiple sound modes you can choose from to get the best sound for the subject matter you are watching or listening to. It also includes a “Night Mode” that reduces bass and emphasizes mids and highs for watching at night. The system also claims to have Dolby Atmos capabilities but all the speakers housed in the sound bar are forward-firing, nothing is specifically directed upwards so the effect of Dolby Atmos is virtual. Of course with basically a center channel and a sub you won’t get true surround sound anyway. It is a bit gimmicky in my opinion but I do hear sound bouncing off the walls during Star Wars: The Last Jedi. Overall I would rate the sound 8/10. Features can make or break a product. The HT-G700 has a lot to offer in the way of features, they are just tough to figure out at first. The user interface is just bad. Many audio systems I have owned in the past have had a menu that will populate on the TV so you can navigate the setup of the device. This unit uses a five character lcd menu (digital alarm clock style) for the entire setup process. I’m talking about only seeing five characters at a time in a scrolling fashion like it's 1999. There is no app to connect to, nor internet connection to be made with the HT-G700. This is probably the hardest thing for me to swallow with this unit. I’m not sure why, in 2020, anyone develops a product like this without internet connectivity. In Sony’s defense, you can connect to the sound bar via bluetooth for your music or podcasts. That is a nice feature to have, I am just used to casting where you rely on your WiFi signal as opposed to a 33ft bluetooth range. If your smart TV or streaming device (Roku, Fire Stick) has the ability to cast, you can still stream that way. The only thing with that is it uses the TV and streaming box as opposed to just a direct sound bar connection. As far as features go, I’d give it 7/10. Hardware seems to be a strong point with this system. The remote is a narrow, somewhat awkward device to hold. The nice part about it is you have dedicated buttons for your sound modes (I think they did this because they know the UI is frustrating to use.) There is a dedicated up and down control for the subwoofer which I am a big fan of. It comes with the batteries as Sony almost always provides and overall it works really well. The speaker is heavy and feels like it has a very solid build. The subwoofer has a mostly matte finish with a glossy tube for the bass to flow from. Hardware gets 9/10. Overall the Sony HT-G700 is a great sound bar. The setup is clunky but once you get through it the sound buttons on the remote make it tolerable. The lack of the ability to cast is disappointing but at least you can connect via bluetooth to play music. The sound is pretty great overall, I really like the clear vocals and the ability to use a night mode for quiet times. The Dolby Atmos provides a decent type of virtual surround sound.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Insane Sound!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quit simply I feel like I am at the movie theater!!!!
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Smooth Sound and Great Bass
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, sounds great and great quality............
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Antmanbb, we're glad you love the sound quality of our 3.1ch Dolby Atmos / DTS:X Soundbar. Immerse yourself in TV and movies with powerful, dynamic surround sound. Stylish and easy to use, this Dolby Atmos® soundbar even features a dedicated center speaker for clearer dialog. Thank you for choosing SONY. ~Earl
- Pros mentioned:Sound quality
Rated 3 out of 5 stars
Not loud enough
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good clear sound but u have to turn volume way up to get a satisfactory experience.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi John, We are sorry to hear that the HTG700 did not meet all of your expectations, we'd love to troubleshoot the issues that you are having with the soundbar and make this a better experience for you. For the volume level please make sure that the night mode is disabled. Night mode function outputs the sound at low volume with minimum loss of fidelity and clarity of dialogue. Also, please make sure the input source is selected correctly. You should try other input sources by pressing INPUT repeatedly. You may also check our related article to further troubleshoot the issue. https://www.sony.com/electronics/support/home-theater-sound-bars-home-theater-systems/ht-g700/articles/00137387
Should you need further assistance, please email the below information to socialsupport@am.sony.com
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
Regards,
Carl
Rated 2 out of 5 stars
Something is wrong with the sound leveling
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The connection was easy. Unfortunately I am not experiencing any enveloping surround sound no matter how much I tried to adjust the settings. The advertisement showing graphical waves of sound coming from all sides looks of course attractive but reality for me is different. Another issue is with the sound level inconsistency between LPCM and Dolby sources. The levels are way too different. For instance I set YouTube volume to 30, then when I watch a movie or a show on Vudu, Fandango or Hulu with real Dolby encoding - I can hardly hear anything at the level 30 that I previously set for the YouTube app. So I raise the volume to like 40 or 45 to hear movies or shows, encoded in Dolby, comfortably. After watching those shows I switch back to YouTube and get immediately knocked out with a loud sound set to 45, so I have to constantly use the remote to move the volume either up or down when the sources change. Very, very inconvenient. I hope Sony will offer a firmware update soon to resolve these issue with inconsistent sound leveling between LPCM and Dolby sources. I am not hoping to have their proprietary IAE functionality to be resolved, we all should just admit that 3.1 system is simply insufficient to offer anything close to 5.1 let alone 7.1.2 - there are not enough channels on this bar and its 3 speakers are lined up in front, facing front, very close to each other. If you really want to listen to DTS:X or Dolby Atmos with sound coming from above, sides and from behind - get the system that offers discreet speakers for each channel, yep, need to be installed on the ceiling and behind you. Other customers who complained about subwoofer effects being unnoticeable, are correct. The same here.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Rerga, we apologize the G700 did not meet your expectations. We take all feedback seriously and will use it for product development. You may be experiencing fluctuations in volumes due to the source material you are viewing. It will depend on the gain level the content was encoded at. If you have any additional questions, please email us at [email protected] with the following details: Name: Bestbuy Username: Model Number: Issue: Telephone Number: Sincerely, Sam


















