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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1513 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers value the HT-G700 soundbar for its exceptional sound quality, easy setup, and affordable price. Many customers rave about the crystal-clear sound and immersive surround sound experience, while others appreciate the straightforward setup process and sleek design. While some customers wish for stronger bass and better connectivity, the overall sentiment is that the HT-G700 offers excellent value for its price range.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,513 reviews
  • Rated 4 out of 5 stars

    RWBRDAY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets my requirements low cost/basic functionality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RedWhiteBlurayDay, We're glad to hear that the Soundbar meets your expectations. Immerse yourself in TV and movies with powerful, dynamic surround sound. Stylish and easy to use, this Dolby Atmos® soundbar even features a dedicated centre speaker for clearer dialogue. This 3.1ch Dolby Atmos®/ DTS:X™ sound bar couples powerful, immersive surround sound with crystal-clear dialogue—so you can lose yourself completely in your favourite TV and movies. Thank you for choosing Sony. Jay Sony_US

  • Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar was purchased as recommended from the sales associate, very glad I went with that decision!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Buyer, Thank you for sharing such an excellent shopping experience. Good to hear that you are satisfied with your purchase and we hope that this HT-G700 soundbar immerses you even deeper into TV and movies with powerful, dynamic surround sound. Stylish and easy to use, this Dolby Atmos® soundbar even features a dedicated center speaker for clearer dialog. Thank your positive feedback and for choosing Sony! -Jess Sony_US

  • Rated 4 out of 5 stars

    Wow

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing for it only having 3 small speakers in the bar.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Phatts, Thank you for the 4-star rating! We are so glad you are pleased with the performance of your HTG700. Vertical Surround Engine, our advanced surround technology, lets you enjoy the thrill of the latest theater audio formats like Dolby Atmos/ DTS:X in a single slim unit. Its three front speakers, combined with unique Sony signal processing, reproduce "vertical" audio, creating virtual surround sound that seems to come from all around you. Thank you for choosing Sony! -Carl Sony_US

  • Rated 1 out of 5 stars

    Up grade /Sonos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor sound quality and distortion from subwoofer, this unit was connected to Sony 85” TV. I try fiber optic cable and HDMI cable also. This unit wasn’t what I expected.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mike,

      Thank you for the review and we do apologize for the inconvenience. Please allow us to help you and turn this into a better experience. The sound quality of the soundbar will depend in the source that you're playing. To isolate the issue, please play a different source. We also recommend updating the software of your soundbar. A firmware update improves the functionality and features of your device. It can provide fixes to any performance issues that may occur.

      More details: https://www.sony.com/electronics/support/sound-bars-home-theater-systems-sound-bars-surround-speakers/ht-g700/software/00278528

      For us to better assist you, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Regards,
      David Sony_US

  • Pros mentioned:
    Bass, Dolby atmos, Sound quality
    Tech Insider Network Member

    Rated 3 out of 5 stars

    One serious flaw

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to love the Sony HT G700 Soundbar. Unfortunately, one major design feature makes me dislike it. I’ll give you the big flaw 1st, then tell you what they did right with the soundbar. Whenever you change the volume, there is a second of dead silence. It’s really irritating. The soundbar should change to the new volume right away. There is no reason to have to mute the sound as you are changing volume. It makes it difficult to know just how far up or down to adjust the volume if you have to wait for a second after every single adjustment. My wife wants the soundbar disconnected just because of this. If that doesn’t bother you, here are some of the positives. The soundbar features Dolby Atmos and DTS:X. It has a much nicer sound than my television does. It has 400 watts of total power. You can listen to it softly and you can blast it real loud if you want. It's crisp clear audio regardless. The louder you get, the more you notice the subwoofer with its deep bass. Because the subwoofer is wireless, you can place it anywhere without wires (except for the power cord). 12-step subwoofer adjustment allows you to adjust the bass levels to your liking. The unit has a dedicated center channel for clear vocals and a “voice” button on the remote to make the voice stand out from the rest of the audio. It can be hooked up to the eARC HDMI port found on many modern TVs, making it a breeze to set up with your TV and Bluray player. They also have Immersive Audio Enhancement which is supposed to upscale your regular stereo to simulate 7.1.2 audio. While it is not true surround, there is a noticeable difference when you activate this mode. You can connect to it from a compatible Sony TV via Bluetooth, or use the Bluetooth to attach your favorite iPod or MP3 player. Overall, the soundbar provides great sound in a stylish package. It has a ton of features, but the volume control issue is just too much of a drawback for me to give this a higher rating.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SciFiFan, we apologize that your experience with our soundbar was not to your expectations. We recommend having any media device that you are using for content pass through the soundbar first and then to the TV. There may also be settings on your TV unit to improve response. Should you need further assistance, please feel free to send us an email at [email protected] with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Erin Sony_US

  • Rated 4 out of 5 stars

    soundbar

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish the voice came through clearer on dolby digital .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi T3CK, thank you for purchasing our product. You may enable to VOICE feature of this unit using the supplied remote. (Dialog is easily heard by enhancing dialog range).

      If you require any additional support in regards to this product, please email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number: Sincerely, ~Earl Sony_US

  • Rated 4 out of 5 stars

    Average Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad sound for the price, not a true atoms feel tho

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TNYC100, Thank you for the 4-star rating! We are glad to hear that you are satisfied with the sound quality of the soundbar. We took note of your feedback and this will help improve our product. Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Beautiful sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful soundbar. But was delivered with down level firmware. After upgrading we love it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DidntWork, Awesome! We are so glad to hear that you are happy with your new HTG700 soundbar! Immerse yourself in TV and movies with powerful, dynamic surround sound. Stylish and easy to use, this Dolby Atmos®️ soundbar even features a dedicated center speaker for clearer dialog. Thank your positive feedback and for choosing SONY! -Carl Sony_US

  • Rated 5 out of 5 stars

    Great addition to my 65" Sony Bravia.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is what I needed to complete the home theater experience I was looking for.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jim116, Awesome! We are so glad to hear that you are enjoying your new HTG700! Immerse yourself in TV and movies with powerful, dynamic surround sound. Stylish and easy to use, this Dolby Atmos®️ soundbar even features a dedicated center speaker for clearer dialog. Thank your positive feedback and for choosing SONY! -Carl Sony_US

  • Rated 5 out of 5 stars

    Sony Sound Bar HT-6700

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony HT-6700 Sound Bar. So far so good... Sub seems to be a bit under powered but since this is not in our media room it's fine

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tbugosh, Thank you so much for the 5-star rating! We are so glad you are pleased with the performance of your HTG700. Vertical Surround Engine, our advanced surround technology, lets you enjoy the thrill of the latest theater audio formats like Dolby Atmos/ DTS:X in a single slim unit. Its three front speakers, combined with unique Sony signal processing, reproduce "vertical" audio, creating virtual surround sound that seems to come from all around you. Thank you for choosing Sony! -Carl Sony_US

  • Rated 3 out of 5 stars

    Sound Bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I think the sub woofer is a total waste of money. The actual sound bar would have been enough. I think price that we paid was way to much. I think had I done more research I could have found just the sound bar that does the same job for alot less money.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Disappointedsonysoundbar, we're sorry to hear that you have an issue with your SONY unit. We would like to know more about the issue. Please reach us by sending an email at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number: ~Earl Sony_US

  • Rated 4 out of 5 stars

    Eehh

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is okay. Sound quality is decent but not elite.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tiffany, thank you for purchasing our product. Immerse yourself in TV and movies with powerful, dynamic surround sound. Stylish and easy to use, this Dolby Atmos®️ soundbar even features a dedicated center speaker for clearer dialog. Thank your positive feedback and for choosing SONY! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Works Fine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the Job- You don't get the back speakers, But for the room I put in it's fine

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bestbuyer, Awesome! We are glad to hear that you are happy with your new HTG700! Vertical Surround Engine, our advanced surround technology, lets you enjoy the thrill of the latest theater audio formats like Dolby Atmos/ DTS:X in a single slim unit. Its three front speakers, combined with unique Sony signal processing, reproduce "vertical" audio, creating virtual surround sound that seems to come from all around you. -Carl Sony_US

  • Rated 3 out of 5 stars

    So far, not so good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still trying to figure it out. The instruction books are like a novel...long. The tuning starts scrolling through the various settings on it's own. I will be contacting the service department shortly.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JPLFLY,

      We are sorry to hear you've been running into difficulty with your HT-G700 soundbar. We would like to know more about the situation that you faced with the soundbar. Allow us to help and turn this into a pleasant experience.

      If the system does not work properly, the system may be in demo mode. To cancel demo mode, reset the system. Press and hold (power) and – (volume) on the bar speaker for more than 5 seconds. Refer to page 45 of the manuals below for more information.

      https://www.sony.com/electronics/support/res/manuals/5013/c617d547e6b6b0e2ecfe0fbdb69b919c/50130581M.pdf

      Please note we have a customer hotline that is happy to assist you and help troubleshoot any concerns you have. Should you need further assistance regarding your concern, you can email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Regards,
      Jess Sony_US

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with many features that allow you to really enjoy movies

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mr4kuhd, We're glad to hear that you are happy with this HT-G700
      3.1ch Dolby Atmos®/ DTS:X™ Soundbar. Immerse yourself in TV and movies with powerful, dynamic surround sound. Stylish and easy to use, this Dolby Atmos®️ soundbar even features a dedicated center speaker for clearer dialog. Thank your positive feedback and for choosing SONY! Jay Sony_US

  • Rated 5 out of 5 stars

    Sony sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound isn’t terrible for the price. I did expect the sound to be better than it is.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there! Thank you so much for the 5-star rating! We are so glad to ehar that you are happy with your new HTG700! Vertical Surround Engine, our advanced surround technology, lets you enjoy the thrill of the latest theater audio formats like Dolby Atmos/ DTS:X in a single slim unit. Its three front speakers, combined with unique Sony signal processing, reproduce "vertical" audio, creating virtual surround sound that seems to come from all around you.
      -Carl Sony_US

  • Rated 3 out of 5 stars

    Barely acceptable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too often I have to turn off and on to get the sound to sound correct. Dialogue is hard to hear. The different modes don’t seem to do much. I got a good Black Friday price. For that price it is ok. Full price no way.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dpar, while we are glad to hear that you are happy with your purchase, we are sorry to hear that you are experiencing difficulties with your new Soundbar. For the dialogue, setting the Voice function to On will make dialogues easily heard by enhancing dialogue range on the HTG700 Soundbar. This can be enabled or disabled by pressing the Voice button on the Sony Remote.

      The HTG700 has a variety of sound modes to help enhance your listening and viewing experience.

      Standard Mode - This will allow you to hear the sound of a TV program clearly.

      Cinema - This mode is suitable for watching movies. You feel immersed by the sound that travels behind you and surrounds your entire body

      Music - Vividness, and glossiness of the sound are expressed in detail. This mode is suitable for enjoying music in a way that moves you

      You can also use AUTO SOUND mode which will change the Sound Mode from Standard, Cinema, and Music based on the content played.

      Should you need assistance with your soundbar, please contact us for help.

      Please email the below information to socialsupport@am.sony.com
      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      Regards,
      Carl Sony_US

  • Rated 3 out of 5 stars

    Clif Rice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable audio, but not as crystal and deep we expected. The modes are adequate, but do not produce best performance for music, voice, and effects. Setting up was awkward, and the manual instructions are not very easy to understand.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Soundbar,

      Thanks for sharing your experience and review of the HTG700 soundbar. Your feedback about the sound quality and setup guide is greatly appreciated. Make sure to keep the software version of the soundbar up-to-date for optimum performance. Please refer to this link for more information:
      https://www.sony.com/electronics/support/sound-bars-home-theater-systems-sound-bars/ht-g700/downloads/00017093


      In case you need further assistance, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony Soundbar Model Number:
      Additional Information regarding your experience with the HTG700.

      We appreciate you and thanks again for shopping Sony!

      Sincerely,

      -Ralph
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Love Sony TV's and Sound Bars

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were a Samsung family, and recently we have changed over to Sony and could not be happier. I love Sony's sound bars.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kissy, Thank you for the 5-star rating! We're really glad that you like the amazing sound quality and Dolby Atmos feature of the HTG700. Immerse yourself in TV and movies with powerful, dynamic surround sound. Stylish and easy to use, this Dolby Atmos®️ soundbar even features a dedicated center speaker for clearer dialog. Thank your positive feedback and for choosing SONY! -Carl Sony_US

  • Rated 5 out of 5 stars

    Love my new System!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my new entertainment center, set up by your guys. Very Happy!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jerry! Awesome! We're really glad that you like the amazing sound quality of the HTG700. Immerse yourself in TV and movies with powerful, dynamic surround sound. Stylish and easy to use, this Dolby Atmos®️ soundbar even features a dedicated center speaker for clearer dialog. Thank your positive feedback and for choosing SONY!
      -Carl Sony_US