Customer Ratings & Reviews
- Model:
- HTG700
- |
- SKU:
- 6403902
Customer reviews
Rating 4.3 out of 5 stars with 1513 reviews
(1,513 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers value the HT-G700 soundbar for its exceptional sound quality, easy setup, and affordable price. Many customers rave about the crystal-clear sound and immersive surround sound experience, while others appreciate the straightforward setup process and sleek design. While some customers wish for stronger bass and better connectivity, the overall sentiment is that the HT-G700 offers excellent value for its price range.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
None
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All good had no problems. ........................
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KelvinL, Awesome! We're really glad that you like the amazing sound quality and Dolby Atmos feature of the HTG700. Immerse yourself in TV and movies with powerful, dynamic surround sound. Stylish and easy to use, this Dolby Atmos®️ soundbar even features a dedicated center speaker for clearer dialog. Thank your positive feedback and for choosing SONY! -Carl
- Cons mentioned:Price
Rated 2 out of 5 stars
Sound Bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound bar has 4 different settings for sound BUT they all sound the same!!! Too expensive not to work correctly. Best Buy has tried to remedy the problem but to no avail!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Leopards40, we're sorry to hear that you have an issue with your SONY unit. The sound effects are tailored to different kinds of sound sources. The sound mode function is disabled when the [AUDIO] - [EFFECT] setting is set to a setting other than [SOUND MODE ON]. You may check this link for more information. (Refer to page 35):
https://www.sony.com/electronics/support/res/manuals/5013/c617d547e6b6b0e2ecfe0fbdb69b919c/50130581M.pdf
If you require any additional support, please email us at [email protected] with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
~Earl
Rated 5 out of 5 stars
hola
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.las bisoñas buenas y bonitas las notas de voz y la evaluación del día
I would recommend this to a friendBrand response from SonyListens
Posted .Hola Carmencitacristinaisabel,
¡Muchas gracias por la calificación de 5 estrellas! ¡Nos alegra saber que está satisfecha con su nueva barra de sonido HTG700! Sumérjase en la televisión y las películas con un sonido envolvente, potente y dinámico. Elegante y fácil de usar, esta barra de sonido Dolby Atmos incluso cuenta con un altavoz central dedicado para un diálogo más claro. ¡Gracias por sus comentarios positivos y por elegir SONY!
Saludos,
Carl
Rated 3 out of 5 stars
Not that good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not that wonderful I’m used to a complete Surroundsound it took me awhile to adjust the settings as in watching movies and music is louder than the voices I wish I could’ve returned it but I have thrown the box away
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi SueP,
We regret to hear that it did not meet your expectation. We do apologize for any difficulty that you are having with the sound. Just to give you an overview, volume levels changes depending on the content you are viewing. Commercials and action scenes have audio levels that are boosted relative to scenes focused on dialogue or scenery. The soundbar can be adjusted to help create a better listening experience via the sound modes on the remote and using the Voice button to enhance vocal dialogue. If the issue is still the same, please email us at [email protected] with the following details: Name, Username, Model Number, Issue, Telephone Number. Thanks. -Chris
Rated 3 out of 5 stars
Sound bar woes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I went to an expensive model to match my Sony TV. The sound bar didn’t work well. It crackled and cut out often. Brought it back to receive another one. Let’s hope this works! I will be very disappointed if it doesn’t work.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Meli, we're sorry to hear that you had an issue with your first soundbar. We're glad to hear that your dealer has taken care of the situation. Immerse yourself in TV and movies with powerful, dynamic surround sound. Stylish and easy to use, this Dolby Atmos® soundbar even features a dedicated center speaker for clearer dialog. If you require any additional support in regards to this product, please email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number: ~Earl
Rated 5 out of 5 stars
Tv speakers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pleased, although not sure if I would but again since it delays sound when changing channels
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SonyTV, thank you for the 5 Star review. While we are glad you are pleased with the overall performance of our HT-G700 3.1ch Dolby Atmos®/ DTS: X™ Soundbar, we are sorry you are encountering an audio delay when changing TV channels. This can happen if the eARC settings of your BRAVIA™ TV or soundbar have been changed from their default settings. If desired, disable the TV or soundbar eARC settings to improve the delay. Refer to your device for specific settings details.
• BRAVIA TV: Change the eARC mode from Auto to Off.
NOTE: The default setting is Off.
• Soundbar: Change the eARC setting from On to Off.
NOTE: The default setting is On.
If this does not help, please email us at socialsupport@am.sony.com with the following details so we can better assist you.
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Thank you so much for choosing Sony!
Sincerely,
Romeo
Sony Social Support
Rated 5 out of 5 stars
Sony, glad that I switched
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To purchase this Soundbar and subwoofer to go with my Sony TV. It's just a great system altogether
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Addee813, we're glad you like our product. Immerse yourself in TV and movies with powerful, dynamic surround sound. Stylish and easy to use, this Dolby Atmos®️ soundbar even features a dedicated center speaker for clearer dialog. Thank your positive feedback and for choosing SONY! ~Earl
Rated 5 out of 5 stars
Sony Soundbar
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Nice TV, AND IT IS IN VERY GOOD CONDITION THANK YOU BEST BUY.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tony, Awesome! We are so glad to hear that you are happy with your purchase! Immerse yourself in TV and movies with powerful, dynamic surround sound. Stylish and easy to use, this Dolby Atmos®️ soundbar even features a dedicated center speaker for clearer dialog. Thank your positive feedback and for choosing SONY! -Carl
Rated 5 out of 5 stars
SONY
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.SO FAR SO GOOD STILL GETTING USED TO ALL THE FEATURES BUT I WOULD RECOMMEND IT.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dougb, Thanks for the positive feedback! Thank you so much for sharing your amazing experience so far with your HTG700 3.1ch Dolby Atmos®/ DTS:X™ Soundbar. We're very happy that you are enjoying the incredible sound quality of the soundbar. Immerse yourself in TV and movies with powerful, dynamic surround sound. Stylish and easy to use, this Dolby Atmos® soundbar even features a dedicated center speaker for clearer dialog. Thanks for the recommendation and for choosing Sony! -Jess
Rated 5 out of 5 stars
Sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the price, always able to trust Sony.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Julie1970,
We appreciate the trust and the 5-star rating! We're glad you like the price of the soundbar. We are so glad you are pleased with the performance of your HTG700. Vertical Surround Engine, our advanced surround technology, lets you enjoy the thrill of the latest theater audio formats like Dolby Atmos/ DTS:X in a single slim unit. Its three front speakers, combined with unique Sony signal processing, reproduce "vertical" audio, creating virtual surround sound that seems to come from all around you. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Bass, Dolby atmos, Sound quality
Rated 5 out of 5 stars
Excellent performance
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This will be easiest to use if your TV has an HDMI port with ARC (Audio Return Channel). My large but older television lacks this feature, so I have two choices: TOSlink or HDMI interception. TOSLink uses a fiber optics cable (not included) that connects to the glowing red port in the back of your television. This works, but if your TV does not support Dolby surround, then the sound bar won't see it. You will be stuck to standard stereo (as in my case). A better choice is to connect the HDMI source to the HDMI in on the bar, and then connect HDMI out to the TV. This should work for any setup, as well as give the best results. The only problem that I had is that my LG TV remote can also control my LG BluRay player through the HDMI connection. Inserting the sound bar into the mix made this control sometimes work, sometimes not. But a good universal remote can fix this problem. Once connected, it sounds GREAT. There is a voice-enhancing mode that will help clarify dialogue, and the sub woofer provides a nice punch to music and sound effects. Then there is also the Bluetooth connection. The manual claims that it will pair perfectly with a compatible Sony TV (which I don't have). But it also works great with phones, and will easily fill any room with music.
I would recommend this to a friend Rated 5 out of 5 stars
Sony Soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Combined this with a Sony TV- really enhanced the viewing experience. Highly recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DebraS, That's amazing! We're delighted to hear it works perfectly with your Sony TV. Immerse yourself in TV and movies with powerful, dynamic surround sound. Stylish and easy to use, this Dolby Atmos® soundbar even features a dedicated center speaker for clearer dialog. Thank you for choosing SONY. -Sam
Rated 5 out of 5 stars
My toy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it the only thing i can say it's that I recommend it for sure
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there! Thank you so much for your recommendation! Vertical Surround Engine, our advanced surround technology, lets you enjoy the thrill of the latest theater audio formats like Dolby Atmos/ DTS:X in a single slim unit. Its three front speakers, combined with unique Sony signal processing, reproduce "vertical" audio, creating virtual surround sound that seems to come from all around you.-Carl
Rated 5 out of 5 stars
PR
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sound much better than the tv speakers works great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Patricia, We are so glad you are pleased with the performance of your HTG700. Vertical Surround Engine, our advanced surround technology, lets you enjoy the thrill of the latest theater audio formats like Dolby Atmos/ DTS:X in a single slim unit. Its three front speakers, combined with unique Sony signal processing, reproduce "vertical" audio, creating virtual surround sound that seems to come from all around you. -Carl
- Pros mentioned:Sound quality
Rated 1 out of 5 stars
Just awful! Stay away from it!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound was quite harsh and the build quality felt really cheap. Highly disappointing for a Sony sound bar. We have the Sony HT-NT5 and their flagship HT-ST5000 sound bars. Both are great and thought I could not go wrong with the G700. I exchanged it for the HT-ZF9 and it is much much better. Good sound and good build quality. This is what I expected with the G700 but did not get that. Also the HT-Z9F is only $100 more right now then the G700. Totally worth the minor difference.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JellyMarvin, Thank you for choosing and purchasing our HT-G700 Soundbar with Wireless Subwoofer. While we are glad to hear that you have upgraded to the HT-Z9F Soundbar and that you are happy with its performance, we are sorry to hear that the HT-G700 did not meet all of your expectations. We took note of your feedback with the build quality as this will help improve our product. For the audio, the G700 has a variety of sound modes to help enhance your viewing experience.
Standard Mode - This will allow you to hear the sound of a TV program clearly.
Cinema - This mode is suitable for watching movies. You feel immersed by the sound that travels behind you and surrounds your entire body
Music - Vividness and glossiness of the sound are expressed in detail. This mode is suitable for enjoying music in a way that moves you
You can also use AUTO SOUND mode which will change the Sound Mode from Standard, Cinema and Music based on the content played.
Should you need further assistance with your Soundbar, please feel free to contact us for help.
Please email the below information to socialsupport@am.sony.com
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
Thank you for trusting Sony.
Regards,
Carl
Rated 5 out of 5 stars
Sony
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect quality for the price you pay. Received a good discount buying this item with TV
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Yury, We're glad to hear you feel that the HTG700 is worth its price! Immerse yourself in TV and movies with powerful, dynamic surround sound. Stylish and easy to use, this Dolby Atmos® soundbar even features a dedicated center speaker for clearer dialog. Thank you for choosing SONY. -Sam
Rated 5 out of 5 stars
Good choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went very well with the Sony TV I purchased. Provides great imaging for the room.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ForcedtoReview, Awesome! We're glad that you are enjoying your new soundbar. Immerse yourself in TV and movies with powerful, dynamic surround sound. Stylish and easy to use, this Dolby Atmos®️ soundbar even features a dedicated center speaker for clearer dialog. Thank you for choosing Sony! Erin
Rated 5 out of 5 stars
Sony Soundbar.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never understood what a game changer a sounder offers. Now I know and could not be happier.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TammyInWanderlust, Thank you for the 5-star rating! Glad to hear that you are happy with the sound quality of the soundbar! Vertical Surround Engine, our advanced surround technology, lets you enjoy the thrill of the latest theater audio formats like Dolby Atmos/ DTS:X in a single slim unit. Its three front speakers, combined with unique Sony signal processing, reproduce "vertical" audio, creating virtual surround sound that seems to come from all around you. Thank you for choosing Sony! -Carl
Rated 3 out of 5 stars
Sound Bars
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very little sound improvement over the speakers built into the 65" Sony TV. I ended up returning it with the intention of replacing it with a Sonos system.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi PlanetBru, we are sorry to hear that the HTG700 did not meet your expectations when it comes to the sound quality and had to return the unit. The HTG700 has awsome soundmodes that you can use to further enhance your listening and viewing experience.
Standard Mode - This will allow you to hear the sound of a TV program clearly.
Cinema - This mode is suitable for watching movies. You feel immersed by the sound that travels behind you and surrounds your entire body
Music - Vividness, and glossiness of the sound are expressed in detail. This mode is suitable for enjoying music in a way that moves you
You can also use AUTO SOUND mode which will change the Sound Mode from Standard, Cinema, and Music based on the content played.
We hope that you consider Sony again in your future purchases.
Regards,
Carl
Rated 5 out of 5 stars
Great sound!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always stick with Sony. Quality is great and am yet to have any problems.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi gvilla75,
Thank you for the 5-star rating and we're glad you sound quality of the soundbar. Vertical Surround Engine, our advanced surround technology, lets you enjoy the thrill of the latest theater audio formats like Dolby Atmos/ DTS:X in a single slim unit. Its three front speakers, combined with unique Sony signal processing, reproduce "vertical" audio, creating virtual surround sound that seems to come from all around you. Thank you for choosing Sony!
Regards,
David


















