Customer Ratings & Reviews
- Model:
- HTG700
- SKU:
- 6403902
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers value the HT-G700 soundbar for its exceptional sound quality, easy setup, and affordable price. Many customers rave about the crystal-clear sound and immersive surround sound experience, while others appreciate the straightforward setup process and sleek design. While some customers wish for stronger bass and better connectivity, the overall sentiment is that the HT-G700 offers excellent value for its price range.
This summary was generated by AI based on customer reviews.
Not worth the cost AT ALL. The tv had better sound
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.NOT worth the money at all. The sound from the sound bar was no better than the sound from the Sony TV it was mated too. The sound is bland, tho not bad. The sub was basically non-existant in the room. Certainly not worth the cost. Solution? Returned to Best Buy!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Usdcrs, Thank you for choosing and purchasing our HT-G700 Soundbar with Wireless Subwoofer. We are sorry to hear that the soundbar did not meet all of your expectations and had to return the unit. For this, the G700 has a variety of sound modes to help enhance your viewing experience. We recommend using the Cinema mode for your TV content. If your subwoofer isn’t adjacent to a wall in the corner, we recommend placing the subwoofer there to improve your bass performance. Please keep in mind that if the input sources contain very little bass sound components (i.e., a TV broadcast), the sound from the subwoofer may be difficult to hear.
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
Regards,
Carl
Good item
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this product. I will say for the price is not bad. I gotta pair with my PS5 and tv
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Robert, Thank you for the positive feedback. We're really glad that you like the amazing sound quality of the HTG700. Immerse yourself in TV and movies with powerful, dynamic surround sound. Stylish and easy to use, this Dolby Atmos®️ soundbar even features a dedicated center speaker for clearer dialog. Thank your positive feedback and for choosing SONY! -Carl
Nothing Good!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar markets as Dolby atmos and was looking for a sound system in my projector room. Nothing exciting about this system as it sounds very normal and feels its very over priced. We can get way better sound bars for less than the price its tagged. Can easily skip!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi RBK123,
Thank you for your review. We sincerely regret that the sound quality of our HT-G700 didn't live up to your expectations. This is definitely not the experience we wanted you to have on our premium soundbar. The loudness as well as the sound quality of this soundbar will depends on the source that you're playing and audio device that you are using. We are not sure what brand/model of TV/Projector you had our HT-G700 connected to. However, you may try adjusting various settings related to the sound settings of the TV/Projector and soundbar to isolate the problem. For the HT-G700, this soundbar features a sound mode that is tailored to sound sources and voice mode to make dialogs clearer. If you haven't yet, you can adjust it to your liking by pressing the buttons on the remote control. We also suggest having your HT-G700 placed closer to the ear level to allow you to hear more details. If the bar is mounted low, you may not have the best listening experience. For more details, please refer to the below:
Adjusting the Sound Quality - https://www.sony.com/electronics/support/res/manuals/5013/c617d547e6b6b0e2ecfe0fbdb69b919c/50130581M.pdf (Pg. 27-30)
And as general recommendation, to ensure you are getting the most out of your HT-G700, we highly recommend updating its firmware to the latest version. The software includes key features, applications, bug fixes, and feature improvements. For more information, please visit the link below:
https://www.sony.com/electronics/support/sound-bars-home-theater-systems-sound-bars-surround-speakers/ht-g700/downloads
Should you need more information or technical assistance with our product, please email the below information to socialsupport@am.sony.com.
Full Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
We appreciate you & your input, and thank you for choosing Sony.
Sincerely,
Romeo
Sony Social Support
Quirky not in a good way
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a Sony tv and sometimes the sound bar randomly turns on after I turn the tv off. When that happens I need to turn the sound bar on with its control. Also, the sounds are different when I use my Apple TV vs XFinity. I really didn’t want to have to use the sound remote after setting it up.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Ellen, thank you for choosing and purchasing our product. We're sorry to hear that you have an issue with your SONY unit. Try doing a power reset to your tv and soundbar by unplugging them from the power for 60 seconds. Then, utilize the eARC/ARC function of both unit by following this link:
https://www.sony.com/electronics/support/sound-bars-home-theater-systems-sound-bars-surround-speakers/ht-g700/articles/00191214
For the sound of the unit on different sources, we recommend adjusting the sound modes. Please check this link for more details. (Refer to page 28):
https://www.sony.com/electronics/support/res/manuals/5020/d330da0eb60bda23aba90694a33a9a42/50204331M.pdf
If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
~Earl
- Pros mentioned:Bass, Sound quality
Simply Amazing
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So I do not know where to start. I had zero expectations when I received the Sony 3.1 Channel sound bar with wireless subwoofer. I have never used any Sony speakers. I’ve only used Polk Audio, Samsung, Boss, LG, and VIZIO. This setup blows all of the above mentioned out of the water! I’ve never heard so much sound coming out of one speaker bar. It isn’t just loud, it is truly Dolby Atmos without above firing speakers. When you watch your movies, it will feel like you are at an actual movie theater. The bass is strong, and the kids and highs are all there. Even the vocals come through with their technology to boost speech so you do not constantly have to turn up the sound to hear the speach, then turn it back down because the over all volume is too loud. It has an auto selection mode as well. So it will choice it’s best sound depending upon what is playing through the speakers. I’ve tested music, YouTube videos, Netflix, and the Bluetooth audio. It all sounds amazing! I have had this unit for about a week now, and I have not ran into any issues. Without making comparisons, the Sony setup is definitely better than any speaker bar and wireless subwoofer combo I’ve ever used. I will say after using Sony’s speakers, I may have to test out one of their TVs just because this product was so high quality. I would recommend this setup to anyone looking for a newer speaker bar and wireless sub setup in 2020. My Polk audio setup was bought in 2010, and it needed to be replaced. I’m thankful that Sony came out with this setup so I could be able to use it.
I would recommend this to a friend Sony sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent sound the subwoofer is quite weak but no complaints with the sound bar
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there, Thank you for choosing Sony. We are sorry to hear that the HT-G700's Subwoofer did not meet your expectations. If your subwoofer isn’t adjacent to a wall in the corner, we recommend placing the subwoofer there to improve your bass performance. Please keep in mind that if the input sources contain very little bass sound components (i.e., a TV broadcast), the sound from the subwoofer may be difficult to hear.
Should you need further assistance with your HT-G700, please contact us for help.
Please email the below information to socialsupport@am.sony.com
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
Regards,
Carl
Don’t like it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t like it because it sounds different in the store so I think it’s false hope
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Idonthaveon, we're sorry to hear that you have an issue with your SONY unit. You may adjust the sound quality of this unit by pressing the IMMERSIVE AE on the supplied remote. You can feel immersed by the sound
from not only the horizontal direction but also from the upward direction by using Vertical Surround Engine effectively for sound modes. You can also set the sound effect that is tailored to sound sources (Sound Mode). Press one of the sound mode selecting buttons (AUTO SOUND, STANDARD, CINEMA, MUSIC) to select the sound mode. Should you need further assistance, please email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number: ~Earl
simple
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.simple to set up. sound dynamics not as impressive as expected
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Simple, The G700 has a variety of sound modes to help enhance your listening and viewing experience.
Standard Mode - This will allow you to hear the sound of a TV program clearly.
Cinema - This mode is suitable for watching movies. You feel immersed by the sound that travels behind you and surrounds your entire body
Music - Vividness, and glossiness of the sound are expressed in detail. This mode is suitable for enjoying music in a way that moves you
You can also use AUTO SOUND mode which will change the Sound Mode from Standard, Cinema, and Music based on the content played.
Also, updating the software of the HTG700 (version 1.055) will help improve the overall performance of the soundbar.
Regards,
Carl
Meh. Don’t recommend.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.SUBWOOFER FAIL. The subwoofer doesn’t really kick in until higher volumes. Highs and vocals sound okay but the bass is missing until you crank the volume louder than you really want it. I have the sub set at 12 which is the max and I’m highly disappointed. Sorry Sony but this is a fail.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi there, We are sorry to hear that the HT-G700's Subwoofer did not meet your expectations. If your subwoofer isn’t adjacent to a wall in the corner, we recommend placing the subwoofer there to improve your bass performance. Please keep in mind that if the input sources contain very little bass sound components (i.e., a TV broadcast), the sound from the subwoofer may be difficult to hear.
The G700 has a variety of sound modes to help enhance your listening and viewing experience.
Standard Mode - This will allow you to hear the sound of a TV program clearly.
Cinema - This mode is suitable for watching movies. You feel immersed by the sound that travels behind you and surrounds your entire body
Music - Vividness, and glossiness of the sound are expressed in detail. This mode is suitable for enjoying music in a way that moves you
You can also use AUTO SOUND mode which will change the Sound Mode from Standard, Cinema, and Music based on the content played.
Should you need further assistance with your Soundbar, please feel free to contact us for help.
Please email the below information to socialsupport@am.sony.com
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
Regards,
Carl
Sony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy with this sound bar for the money and would not recommend it
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Fourmike4, Thank you for choosing and purchasing our HT-G700 Soundbar. We are sorry to hear that the soundbar did not meet your expectations. We would like to make sure that you are taken care of and make this a better experience for you. May we contact you to help? If so, please email the below information to [email protected]
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Regards,
Carl
Just ok.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Limited inputs. Bass boomy not deep. Polk Magna out performs this unit.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi FastEddie, we appreciate your feedback regarding our product. The Vertical Surround Engine which is our advanced surround technology, lets you enjoy the thrill of the latest theater audio formats like Dolby Atmos®/ DTS:XT in a single slim unit. Its three front speakers, combined with unique Sony signal processing, reproduce "vertical" audio, creating virtual surround sound that seems to come from all around you. Immerse yourself in TV and movies with powerful, dynamic surround sound. Stylish and easy to use, this Dolby Atmos soundbar even features a dedicated center speaker for clearer dialogue. The subwoofer is designed for playback of bass or low-frequency sound. You may adjust the subwoofer volume by pressing the SW (subwoofer volume) +/- on the supplied remote. The volume level appears in the front panel display. Please note, you may improve your bass experience by placing the subwoofer in different locations in your room too. Thank you. ~Earl
It sounds better in the store
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It sounds pretty good.. Need more base “A LOT MORE”!!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JSTONE52, we're glad you like the sound quality of our product. We're sorry to hear that you have an issue with your SONY unit. When the input source does not contain much bass sound, such as in TV programs, the bass sound from the subwoofer may be difficult to hear. Press SW (subwoofer volume) +/– to adjust the bass. The subwoofer is designed for playback of bass or low-frequency sound. If the input sources contain very little bass sound components (i.e., a TV broadcast), the sound from the subwoofer may be difficult to hear. Play the built-in demonstration music by following the steps below and check that the sound is output from the subwoofer. If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number: ~Earl
Soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as it should. Would like to separate thebackround music
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there, Thank you for choosing and purchasing our HT-G700 Soundbar. We are sorry to hear that the unit did not meet all of your expectations, we took note of your feedback as this will help improve our products. -Carl
Keep Shopping Around
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keep shopping. I am sure there’s better out there. The sound is very mono with no way of changing it. I used a gift card so this purchase was basically free for me. Otherwise I would have returned it to get my money back.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Bstahls, we are sorry to hear that the HTG700 did not meet your expectations when it comes to the sound quality. To ensure you're getting an optimal listening experience, make sure that the firmware version of the unit is up to date. You may check the software update of the HTG700 (version 1.055) using this link: https://www.sony.com/electronics/support/sound-bars-home-theater-systems-sound-bars/ht-g700/downloads/00017093
Also, try to select different Sound Mode options which are pre-programmed sound effects that are tailored to different kinds of sound sources.
Standard Mode - This will allow you to hear the sound of a TV program clearly.
Cinema - This mode is suitable for watching movies. You feel immersed by the sound that travels behind you and surrounds your entire body
Music - Vividness, and glossiness of the sound are expressed in detail. This mode is suitable for enjoying music in a way that moves you
You can also use AUTO SOUND mode which will change the Sound Mode from Standard, Cinema, and Music based on the content played.
Should you need further assistance with your Soundbar, please feel free to contact us for help.
Please email the below information to socialsupport@am.sony.com
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
Regards,
Carl
Tv sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok I return mine because it kept on cutting off
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi ReneUmanzor, we're sorry to hear that you had returned your SONY unit. It is advisable to check the connection of the soundbar to your TV. Doing a power reset on both TV and soundbar by unplugging them from the power source for 60 seconds is recommended. We have our support team that always happy to help. You may email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number:
We hope you reconsider SONY again. ~Earl
Sony soundbar disappointing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was our first sound bar, and we were very disappointed. This soundbar supposedly has a separate channel dedicated to dialog, to make dialog easier to hear. We had just the opposite experience. Dialog was hard to make out unless we turned the volume up so high it boomed through the whole condo and risked disturbing our neighbors. We ended up unplugging the soundbar and just using the TV's built-in speakers. We also noticed that volume tended to build and abate on its own, requiring us to adjust volume with the remote periodically in order to return to the level of sound we wanted.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi CouchPotato, We are sorry to hear that the HTG700 soundbar did not meet your expectations when it comes to dialogue. Setting the Voice function to On will make dialogues easily heard by enhancing dialogue range on the HTG700 Soundbar. This can be enabled or disabled by pressing the Voice button on the Sony Remote. You may also try the Night mode feature of the HTG700. Night mode function outputs the sound at low volume with minimum loss of fidelity and clarity of dialogue.
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
Regards,
Carl
Terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is so bad on so many levels. It somehow manages to be *extremely* bright on the soundbar with very muddy center channel/dialog. And you might as well disconnect the sub because it does next to nothing. The sub volume goes up to 12, but it needs to go up to 50 because no matter the source, no matter the material, it just barely makes a rumbling noise. I spend half a day playing with every setting that exists on this thing and nothing helps - the muddy dialog on the center channel and absence of any sub is a deal breaker. Bringing it back.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi DavidB, We are sorry to hear that the HTG700 did not meet all of your expectations. We'd love to troubleshoot the issues that you are having and make this a better experience for you. Setting the Voice function to On will make dialogues easily heard by enhancing dialogue range on the HTG700 Soundbar. This can be enabled or disabled by pressing the Voice button on the Sony Remote. If your subwoofer isn’t adjacent to a wall in the corner, we recommend placing the subwoofer there to improve your bass performance. Please keep in mind that if the input sources contain very little bass sound components (i.e., a TV broadcast), the sound from the subwoofer may be difficult to hear.
The G700 has a variety of sound modes to help enhance your listening and viewing experience.
Standard Mode - This will allow you to hear the sound of a TV program clearly.
Cinema - This mode is suitable for watching movies. You feel immersed by the sound that travels behind you and surrounds your entire body
Music - Vividness, and glossiness of the sound are expressed in detail. This mode is suitable for enjoying music in a way that moves you
You can also use AUTO SOUND mode which will change the Sound Mode from Standard, Cinema, and Music based on the content played.
Should you need further assistance with your Soundbar, please feel free to contact us for help.
Please email the below information to socialsupport@am.sony.com
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
Regards,
Carl
The sound bar is fine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned the sound bar for a different brand. End
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GAMI, we're sorry to hear that you had returned your SONY unit. We would like to know what are experiences using our product and what are the things we could improve in the future. We have our customer support that is always happy to assist you. You can always email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number: ~Earl
- Pros mentioned:Setup, Sound quality
Easy setup, great effects, sub could be better
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First off, this soundbar system looks great. The soundbar is really attractive and I quite like the LEDs that indicate different modes and settings that is hidden under the grill. It’s a nice touch. Setup was also incredibly simple. Pairing the subwoofer to the soundbar was a breeze and took just but a few seconds. I do wish the power cords were a bit longer as they seemed a little short. I plugged it in to a Sony TV via HDMI eARC and it worked flawlessly in syncing up with my TV’s audio where you can just use the TV remote and the volume changes on the soundbar. Sound quality is for the most part incredible. Listening to it in 3.1 mode is fantastic with a clear distinction of dialogue coming from the center channel. You can also enable this Immersive Audio mode which simulates 7.1.2 audio. I was skeptical but this worked quite well! Being able to have close-to complete surround sound while not having to have speakers strewn about your living room is pretty sweet. The clarity of mids and highs is really crisp. Quite impressive compared to a much more expensive system I also have in my home. Although the clarity and sound effects from the soundbar are great, I found the subwoofer to slightly muddled especially with very low frequencies. That is probably the weak point of this product but for the price of this system, I think it is perfectly in line and it’s hard to expect perfection since it’s a pretty good value for all the other features that it has.
I would recommend this to a friend - Pros mentioned:Bass
Very poor quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Probably the first time I’ve ever been really disappointed with an electronics purchase. Subwoofer is astounding, sound balancing is all over the place even after recommended settings and adjustments.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .H Buddyguy1, we're glad you like the subwoofer that comes with the soundbar. We're sorry to hear that you have an issue with your SONY unit. We need more details so we can better assist you. You may email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number: ~Earl