Customer Ratings & Reviews
- Model:
- HTS400
- SKU:
- 10735598
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Great sound, wall mount or stand alone only
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is great! However, it seems it’s only wall mountable or stand alone, rather than mountable to a TV or specifically a pull down TV mount. We had to rig up something to our TV mount bracket in order to attach it under TV. I didn’t want it taking up mantle space, so this was the fix. Had to be mindful that all the function buttons are on top of the soundbar, so had to leave a pretty decent width of space to get to them in the event we lost remote or something. But, it worked. We are enjoying that it isn’t taking mantle space and it pulls down with our TV down over our mantle. And enjoying the great sound.
I would recommend this to a friendBig C
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The speaker with the subwoffer sounds great.. I like the base and it does well with music.. it plays loud as well..
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BigCR12,
Thank you for choosing Sony!
We couldn't be happier to hear that the HTS400 system and subwoofer are delivering great sound and powerful bass for your music. Your enjoyment of the volume and audio quality truly motivates us to continue providing products that enhance your listening experience. Thank you for sharing your feedback!
Best regards,
-Fred
Excellent sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound easy to install, but at leat once a month loose conextion with the TV (SONY) via Bluetooth, 3 years and still working fine. I will buy it again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LD69! It's fantastic to hear you're loving the sound and easy setup of your HT-S400! We really appreciate you sharing that great feedback and it's awesome that it's still going strong after three years.
We're sorry to hear about the occasional Bluetooth connection drops, though. Since you're running into that once a month, you might want to try using an HDMI cable instead of Bluetooth for the connection between your soundbar and your Sony TV.
Connecting with an HDMI cable, specifically the one labeled HDMI ARC on your TV and soundbar, often provides a more stable and higher-quality signal than Bluetooth.
If you'd still prefer to stick with the convenience of Bluetooth, our best recommendation to keep the connection steady is to make sure there aren't any other strong wireless devices (like routers, cordless phones, or microwaves) sitting right between the soundbar and the TV, as those can sometimes cause interference. Also, double-checking that both your TV and soundbar have the latest software updates can sometimes help improve Bluetooth stability!
Thanks for choosing Sony! We hope this helps.
Best regards,
Estefany
Excellent sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This worked great in my bedroom. Sound was excellent and extremely easy to set up. Highly recommended product.
I would recommend this to a friendSolid soundbar and subwoofer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is excellent. Setup was simple. I used the HDMi cable so the system can be controlled by the TV remote. The only complaint is the inconsistent volume when using different streaming apps. Not a deal breaker by any means. Just something to be aware of.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi ZahidS, thank you so much for the 5-star review! We're delighted to hear you're enjoying the excellent sound quality and found the setup with the Sony - HTS400 simple and seamless—especially with HDMI control through your TV remote.
We also appreciate you pointing out the volume differences when changing to different streaming apps. Some TVs may have a setting for auto volume leveling or dynamic range control that may help even things out.
Thanks again for your feedback and for choosing Sony! Best regards, -Dominick
Hearing impaires
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my hearing impaired husband. He is very pleased. The sound and voice clairity is great he says. We have other cheep ons that did not help him, this on did. Easy set up, works great. Janet
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JanetW,
It's truly wonderful to hear that your Sony HTS400 soundbar was easy to set up and has made such a positive difference for your husband, especially with its excellent sound and voice clarity. Thank you for sharing your fantastic 5-star review—hearing that it helped where other options could not is especially meaningful. Clear audio is a standout feature of this unit, and we're genuinely grateful you chose us for your home.
Thank you for choosing Sony—wishing you a wonderful day!
DiegoV.
Great Sound Bar and Subwoofer to add to any TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great soundbar and Sub Woofer for any TV. We paired it with a 75" TCL and it integrated nicely. IT is basically plug and play and the wireless Sub Woofer paired right up out of box. This systems sounds better than my previous Sony 5.1 surround sound. I like the fact that the Bass can be adjusted separately from the main volume and has a nice Voice Clarifier mode.
I would recommend this to a friendIt's worth for the price
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for a soundbar with subwoofer. And I came across this and because of my good experience with Sony in the past, after doing some basic research I bought this one. Didn't got disappointed. Depends on the content quality the output varies but for most of the contents the vocal quality and the bass effect in my experience is perfect for the price. Will recommend this one for anyone looking for a budget friendly soundbar with sub under $200
I would recommend this to a friendGreat BASS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great bass. It’s perfect for watching action movies! I did feel like optical had better sound quality. Plus the TV speaker is a plus because this has BASS
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Julia,
It's truly wonderful to hear that you're enjoying the deep bass and cinematic sound from your Sony soundbar—especially for action movies! We're grateful for your 5-star rating and appreciate your insights about the optical input and TV speaker features. The powerful bass of your Sony HTS400 really makes movies come alive.
Thank you for choosing Sony—wishing you an amazing day!
DiegoV.
everything has trade off's
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.which trade off's does one feel they can live with? I have tried 3 set up's recently and all 3 have their pluses and minuses. most lower cost sound bar systems seem to use lower quality speakers in the bar and, with simple sealed enclosures and use the sub to make up the difference. This system did great with quick bass (something the Bose bass module 500 does not do) drums, mid bass, maybe not rumble the floor sub bass but I would rather give up sub bass for harder hitting bass that this has. I had a hard time dealing with the holes in the frequency response and generally lower quality vocals and highs vs my Bose TV speaker. this system really hated the Halo video game (the title screen has some monks singing and you can barely hear them for some reason) but, with other music this system did great! watched the movie Drumline and it really did well with the drums. anything you would have at a party this does well to and it gets quite loud. you just have to try to make a educated choice and see what characteristics work best for you. this system might work very well for many.
I would recommend this to a friendWonderful!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love! I wanted a soundbar with some umph but didnt want to spend a lot. This is the PERFECT soundbar at an affordable price. The bass is great and the detail is amazing. I previewed a lot in the store and wanted to spend closer to 150 but decided to spend the extra 50 to get this instead of another and so glad i did that ! I would have regretted getting the other one for sure !
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kimberly. It's great to hear that you are enjoying your new HT-S400 soundbar and finding it to be a worthwhile investment!. It sounds like you are very pleased with the bass and audio detail which makes us continue doing great products for our valued consumers.Thanks for choosing Sony. -Milton
Sony Sound Bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound, good base, easy hookup and good looks
I would recommend this to a friendSub sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great. Nice that sub is wireless. Fewer pieces.sub woofer
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Shep,
Thank you for choosing Sony!
It brings us great joy to hear that you’re enjoying the great sound of your HTS400 and appreciate the convenience of the wireless subwoofer. We’re glad the streamlined setup with fewer pieces is making your experience even better. Thank you for sharing your feedback—it means a lot to us!
Best regards,
-Fred
Sounds Great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product! Has plenty of bass and a nice rich sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Will,
Thank you for choosing Sony!
We’re excited to hear that your HTS400 soundbar delivers plenty of bass and a nice, rich sound. Your feedback means a lot—enjoy those immersive moments, and thanks for sharing what you’re loving about it.
Best regards,
-Fred
Great for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is phenomenal and basses are enough to make home movie nights enjoyable.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your fantastic review, Imani!
We are absolutely thrilled to hear that you love the sound quality of your HT-S400 soundbar! It's rewarding to know that the phenomenal sound and deep bass are making your home movie nights so enjoyable and immersive. We designed this soundbar to bring cinematic audio excitement right into your living room!
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
Good soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound for the price. Easy to hook up easy to use.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your review, BobS!
We are so pleased to hear that you are enjoying the HT-S400 Soundbar! It's great to know that you find the setup and operation easy to use and that you appreciate the good sound for the price. We strive to make quality audio accessible and simple to integrate into your home entertainment setup.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
Inexpensive, easy to set up and use.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very simple to set up. Not a lot of tweaking needed. Plug it in, connect to ARC/eARC port and ensure your TV recognizes it. Sound is really good for small spaces (office, den, bedroom, etc.). Very dependable and easy to use. For the price it's a great value. I bought two of these for two TVs in 12x12 rooms and they provide all the sound, clarity, and punch from the subwoofer you should need for that space.
I would recommend this to a friendWorth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar is better than I thought, definitely worth the money. The design is sleek and easy to place anywhere either on the wall or on top of your tv stand. Great buy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Eddy,
We're thrilled that our HTS400 soundbar has exceeded your expectations and that you find it to be a great value. We designed the HTS400 to deliver powerful, immersive sound while maintaining a sleek, versatile design that fits perfectly in any living space, whether mounted on the wall or placed on a TV stand.
Thanks for choosing Sony!
Sincerely,
Jenn | Sony Social Media Team.
Great Buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound! Perfect for the living room! I am super happy with the design and quality of this sound bar and subwoofer.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KathrynG,
We're so glad to hear that your Sony sound bar and subwoofer deliver great sound and look perfect in your living room. Thank you so much for the fantastic 5-star review—your feedback truly means a lot. The immersive audio and clean, stylish design are highlights many users love about this unit, making it an excellent centerpiece for home entertainment.
Thank you for choosing Sony—wishing you a wonderful day!
DiegoV.
Decent
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent. Easy to set up. Nice bass but need better mids.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hatake,
Thank you for considering Sony products.
We appreciate your feedback on the HT-S400 soundbar. We’re glad you found it easy to set up and enjoyed the bass quality. We understand your desire for improved mid-range frequencies and will make sure to forward your comments to our dedicated Sony team for their review. We remain committed to continuously improving our products and value your input in helping us enhance the overall sound experience.
Best regards,
-Fred