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Customer Ratings & Reviews

Your price for this item is $229.99
The comparable value price is $299.99

Customer reviews

Rating 4.5 out of 5 stars with 1502 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers frequently mention the amazing sound quality and ease of use of the HT-S400 2.1ch Soundbar. Many appreciate the deep, loud, and clear bass, as well as the easy setup and Bluetooth connectivity. The design and perfect size for a 55-inch TV are also aspects that customers are super happy with.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,502 reviews
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Amazing product!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, I combined with a Hisense U7 and it work perfectly as soon as you connect it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SOUNDING RE: THE DOUNDBAR

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so impressed with having the sound bar attached to the television set itself. It allows the surface of the cabinet below to be used as usual. It is a fantastic idea!

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality, easy to set up. Bluetooth feature is very nice. The sub is very clear and makes what ever you are listening to sound great!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Best bang for the buck

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound for the price! Very clear and the subwoofer that it comes with is a big plus. I would highly recommend this.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound bar! Easy set up. Not bulky sits on my tv console and does not take up space. Happy with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    buena compra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    buen sonido y bajos definitivamente un must to go xd

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hola AlejandroPreciado!
      Nos emociona escuchar que disfrutas del buen sonido y los potentes bajos del HT-S400.

      Este sistema de sonido cuenta con tecnología avanzada que te brinda una experiencia auditiva envolvente, perfecta para tus películas y música favoritas.

      Gracias por elegir productos Sony!
      Atentamente,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    It's ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's okay, definitely better than most TV speakers. I would recommend it for people that live in apartments but if you don't need to worry about making your neighbors mad, you can find much better products for a similar price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BigCheese,
      Thank you for taking the time to share your feedback on the HT-S400 soundbar. We appreciate your honest review and are happy to hear that it's a significant improvement over your TV's built-in speakers.

      We understand your point about the volume and we're glad you find it suitable for apartment living. For those moments when you do want to enjoy a fuller sound experience without disturbing the neighbors, we encourage you to explore the "Voice" and "Night" modes.
      The "Voice" mode enhances dialogue, making it clearer, while the "Night" mode reduces the intensity of loud sounds, allowing you to enjoy movies and music at a lower volume without missing any of the details.

      Thanks for considering Sony. We're always working to create products that fit a variety of needs and lifestyles and your feedback is invaluable in that process.
      Sincerely,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    HT S400 sound bar review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound quality. Excellent dialogue quality, strong base and overall easy to set-up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rahul,

      We are really happy to hear that you are enjoying the HT-S400 soundbar! It's wonderful that you highlight the best sound quality, excellent dialogue, and strong bass, along with the easy setup process. Thank you very much for your five-star rating and for choosing Sony!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Sound bar subwoofer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is spectacular and there is a lot of bass

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Rock Solid Sound!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By adding the sound bar, you get amplified bass to make the television great! I wouldn’t be without one!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds amazing. I never have a problem connecting. Great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    My new Sony soundnar and sub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far. Major difference from the LG I had.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HaroldS, thank you for the great review! It is truly wonderful to know that you're enjoying the Sony - HT-S400 and that it's made such a noticeable difference compared to your previous soundbar. It's always exciting to know when our products elevate your home entertainment experience. If there's anything we can do to make that experience even better, or if you have any questions down the road, we're here to help. Thanks again for choosing Sony! Best regards, -Dominick Sony_US

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Good unit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. We replaced a Vizio soundbar which had a good sound but only worked sporadically. This unit is superior to the Vizio in performance and sound. Easy to set up and reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    blasting it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound goes with my setup doent take to much space

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Juannavarro,

      We're so glad to hear how much you're enjoying your HT-S400 soundbar! It's fantastic that you find the great sound fits perfectly with your home entertainment setup! We designed the HT-S400 to deliver powerful, clear audio from a compact form factor, and it's wonderful to know we hit the mark for you.

      Thank you for choosing Sony, have a great day!
      DiegoV Sony_US

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great quality sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it quality sound easy to connect awesome sales rep I totally love it and would recommend it to anybody

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great upgrade to my tv system. I am kinda deaf so this helps a lot.l More clear voice sounds. Great for streaming music on tv too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Frustrating pairing instructions

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up is always more complicated than one would expect, but the directions don’t provide any insight into needing to pair with certain streaming apps independent of pairing with the TV. That seems to be the only real downside. I did pair it with a Sony TV and that is certainly not intuitive. Sound quality is fine for the price, but if you are not technologically savvy be prepared for some installation pains.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product, built well and great sound. Very user friendly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello LarryN,

      Thank you for choosing Sony!

      It brings us great joy to hear your positive feedback about the HTS400 sound bar! We're delighted that you find it well-built and easy to use, and we’re thrilled that you're enjoying the great sound quality. Your experience motivates us to continue delivering high-quality products.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product sales person was very respectful and new the product also very helpful.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank for the great review, JohnH!

      We are delighted to hear that you consider the HT-S400 soundbar a great product! We also truly appreciate you highlighting the exceptional service you received from the salesperson. It is wonderful to know they were very respectful, knowledgeable, and helpful, providing the seamless experience we strive for through our retail partners.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The speakers are great! Easily connect to Sony TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound quality when paired with a Sony TV or other accessories

    I would recommend this to a friend