Customer Ratings & Reviews
- Model:
- HTS400
- SKU:
- 6498905
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the HT-S400 2.1ch Soundbar, especially its sound quality, ease of use, and powerful bass. Many find the setup process simple and appreciate the Bluetooth connectivity for audio streaming. The design is also praised for being simple and elegant, while the size is considered perfect for many TVs. A minor drawback is the absence of an included HDMI cable.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Bass, Sound quality
Solid immersive sound.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clear, crisp sound with good bass. The price was great for the quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi mca12,
Thanks for sharing your thoughts on the HT-S400! We appreciate you taking the time to give us your feedback.
We are delighted to hear that you're happy with the soundbar, especially getting that clear, crisp sound with good bass.
We designed the HT-S400 to deliver powerful sound with its S-Force PRO Front Surround technology and its wireless subwoofer, which work together to make your movies and music really pop.
Thanks for selecting Sony!
Best regards,
Estefany
- Pros mentioned:Ease of use, Setup, Sound quality
SOUND BAR AND SUB WOOFER
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.EXCELLENT SOUND AND EASY TO SET UP. fITS RIGHT INTO OUR DECOR
I would recommend this to a friend - Pros mentioned:Bass, Sound quality
Great BASS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great bass. It’s perfect for watching action movies! I did feel like optical had better sound quality. Plus the TV speaker is a plus because this has BASS
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Julia,
It's truly wonderful to hear that you're enjoying the deep bass and cinematic sound from your Sony soundbar—especially for action movies! We're grateful for your 5-star rating and appreciate your insights about the optical input and TV speaker features. The powerful bass of your Sony HTS400 really makes movies come alive.
Thank you for choosing Sony—wishing you an amazing day!
DiegoV.
- Pros mentioned:Bass, Sound quality
Amazing!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently bought this one , excellent sound quality and bass Loved it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ShreyasS,
We're so glad you're enjoying the excellent sound quality and powerful bass of your HT-S400 Soundbar. We aim to deliver an immersive audio experience right out of the box. Thank you for sharing your positive feedback!
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Sound quality
Worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar is better than I thought, definitely worth the money. The design is sleek and easy to place anywhere either on the wall or on top of your tv stand. Great buy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Eddy,
We're thrilled that our HTS400 soundbar has exceeded your expectations and that you find it to be a great value. We designed the HTS400 to deliver powerful, immersive sound while maintaining a sleek, versatile design that fits perfectly in any living space, whether mounted on the wall or placed on a TV stand.
Thanks for choosing Sony!
Sincerely,
Jenn | Sony Social Media Team.
- Pros mentioned:Bass, Ease of use, Sound quality
Sound bar
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is awesome great sound a nice bass and easy to mount
I would recommend this to a friend Its Okay
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got the idea to buy sound bar system after doing a remodel. I had a good set up with traditional stereo speakers with real wood cabinets, not composite or particle, a sony receiver and a 12 inch powered downfiring sub. I wanted to clean up all the wires and save space. This unit looked good and I have trusted Sony products over the years so I pulled the trigger. In the store you can hear these so i compared it to the JBL and the a Samsung. In the store I felt the Sony had the edge so I went with it. The bar has a digital display so you can see what your doing with the remote. The remote has no backlite or glowing buttons. When I started viewing television I felt underwhelmed, especially with movies I knew had big bass. So went through films I know very well and it just didn't seem to have the bottom end. Sony says this unit is Balanced. I interpreted that to mean moderate bass and moderate treble and vocal. You can't really hear the bass much under vol 30. It is heard more over 40 but its not felt. With music, it seemed to do pretty well. But for programming I felt it was flat. So I took it back to get the Theatre Bar 6 instead. And there is no comparison between the two. If you're not into a bottom end that hits you in the chest, this is a good unit. Balanced as they say.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi ChristianW,
Thank you for sharing your feedback on the HT-S400 soundbar. We apologize for any inconvenience you've experienced with the bass performance and remote control features.
We understand that the HT-S400 is designed to provide balanced audio, which may result in bass that is less pronounced at lower volume levels.
Regarding the remote control, we acknowledge that the lack of backlit buttons can make it challenging to operate in low-light conditions. We appreciate your input and will consider it for future product improvements.
We regret that the HT-S400 did not fulfill your expectations, and we hope your new soundbar provides the audio experience you're seeking.
Thanks for considering Sony. We value your input.
Sincerely,
Estefany
- Pros mentioned:Bass, Sound quality
Great sound for the price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very inexpensive upgrade to your Home Theater system. Easy to install and setup, typical Sony. Sounds good and the dialogue works very well. The powered subwoofer is wireless which offers great flexibility on placement. But, does need to be near AC outlet to plug in.
I would recommend this to a friend - Pros mentioned:Bass, Sound quality
Sony Sound Bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just bought a Sony 4K Ultra HD TV from Best Buy and the wife said get the Sound Bar too. I wasn’t going to do that but I’m SO glad we did! The sound out of the tv speakers is not very good. Geek Squad came out to deliver, set up and haul off our 17 year old Plasma tv we also bought from Best Buy. This Sound Bar is so worth it! The seperate Bass Subwoofer rocks the house. I can’t have it on if the wife is upstairs trying to sleep! She said she can feel the bass upstairs. It’s easily adjustable for lower bass but I love it maxed at 10. Highly recommend this Sony Sound Bar and Geek Squad service.
I would recommend this to a friend - Pros mentioned:Connectivity
Good speaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second time purchasing this subwoofer and sound bar, I had my first one for around 2 and a half years, always worked great sounded amazing and held up pretty well auto synced on to my other speaker as well
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cbandzzz,
It’s rewarding to hear that you’ve chosen the HT-S400 for a second time to power your home audio experience!
There is no higher compliment than a returning customer. We take great pride in the durability and consistent performance of our soundbars, and it is wonderful to know your first unit served you so well for over two years. The HT-S400 is designed for seamless integration, and we are glad the auto-sync feature and the powerful bass from the wireless subwoofer continue to make your setup effortless and immersive. Knowing that the sound quality remains "amazing" to your ears is exactly what we strive for.
We really appreciate you being part of the Sony family.
Regards,
Dominick
- Pros mentioned:Ease of use, Sound quality
Sony HT-S400 2.1ch Soundbar with Powerful Wireless
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased the Sony HT-S400 2.1ch Soundbar with a wireless subwoofer, and it has significantly enhanced my home entertainment experience. The sound quality is excellent, with clear highs, detailed mids, and deep, powerful bass from the subwoofer. Setup was quick and easy, thanks to the wireless subwoofer and Bluetooth connectivity. The sleek design fits perfectly under my TV, and the HDMI ARC makes integration seamless. Overall, it's a fantastic upgrade that offers great value for its price. Highly recommend! **Rating: 4.5/5**
I would recommend this to a friend - Pros mentioned:Bass, Sound quality
Pretty good bar for 2.1 system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For a 2.1 system it sounds pretty good. The bass is fantastic. It's much better sounding than the sony bravia tv it's connected to. Get it on sale and it's worth it. I have the subwoofer connected via Bluetooth and it works great.
I would recommend this to a friend - Pros mentioned:Bass, Sound quality
Great sound, what you would expect from Sony
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound in comparison to the TV speakers is amazing, crisp and clear with deep bass sounds (without sounding boosted) I chose this soundbar specifically because the quality of the Sony headphones is the best I have ever heard so I hope this would live up the expectations and it did!
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
Living room TV
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality, looks great, easy to install.
I would recommend this to a friend - Pros mentioned:Bass, Sound quality
Sony Soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality. Nice, sleek look. Comes with subwoofer.
I would recommend this to a friend - Pros mentioned:Bass, Sound quality
One center channel short of greatness
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek and value packed soundbar with great sound. Since you don't have a center channel, it does some tricks to simulate one and boost voices. This works only marginally better than the stereo speakers on your TV. It adds a lot of good bass and is a really great looking speaker set. If you're looking to boost dialogue, keep looking and try to find something that is 3.1 (left, right, center channels AND the .1 is the subwoofer). I ended up getting a 3.1 channel Samsung speaker and that true center channel makes all the difference.
No, I would not recommend this to a friend - Pros mentioned:Bass, Sound quality
Great for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is phenomenal and basses are enough to make home movie nights enjoyable.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your fantastic review, Imani!
We are absolutely thrilled to hear that you love the sound quality of your HT-S400 soundbar! It's rewarding to know that the phenomenal sound and deep bass are making your home movie nights so enjoyable and immersive. We designed this soundbar to bring cinematic audio excitement right into your living room!
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Connectivity, Sound quality
Sub sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great. Nice that sub is wireless. Fewer pieces.sub woofer
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Shep,
Thank you for choosing Sony!
It brings us great joy to hear that you’re enjoying the great sound of your HTS400 and appreciate the convenience of the wireless subwoofer. We’re glad the streamlined setup with fewer pieces is making your experience even better. Thank you for sharing your feedback—it means a lot to us!
Best regards,
-Fred
- Pros mentioned:Sound quality
Great Buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound! Perfect for the living room! I am super happy with the design and quality of this sound bar and subwoofer.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KathrynG,
We're so glad to hear that your Sony sound bar and subwoofer deliver great sound and look perfect in your living room. Thank you so much for the fantastic 5-star review—your feedback truly means a lot. The immersive audio and clean, stylish design are highlights many users love about this unit, making it an excellent centerpiece for home entertainment.
Thank you for choosing Sony—wishing you a wonderful day!
DiegoV.
- Pros mentioned:Bass, Sound quality
Sounds Great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product! Has plenty of bass and a nice rich sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Will,
Thank you for choosing Sony!
We’re excited to hear that your HTS400 soundbar delivers plenty of bass and a nice, rich sound. Your feedback means a lot—enjoy those immersive moments, and thanks for sharing what you’re loving about it.
Best regards,
-Fred
