Main Content

Customer Ratings & Reviews

Your price for this item is $259.99
The comparable value price is $299.99

Customer reviews

Rating 4.5 out of 5 stars with 1549 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers frequently mention the amazing sound quality and ease of use of the HT-S400 2.1ch Soundbar. Many appreciate the deep, loud, and clear bass, as well as the easy setup and Bluetooth connectivity. The design and perfect size for a 55-inch TV are also aspects that customers are super happy with.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,549 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great system, strong bass, great value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This may only be a 2.1 system, but the sound is amazing. Much better than most of the others out there that I tried. Hard to go wrong for the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the review!

      It’s great to hear that after trying out other systems, the HT-S400 came out on top for you. We put a lot of work into our S-Force PRO Front Surround technology to make sure a 2.1 system can still deliver that immersive, amazing sound you're describing. We're glad you feel you got a great value!

      Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Ease of use, Setup, Sound quality

    Rated 5 out of 5 stars

    Great sound

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, great sound quality. Makes a wonderful addition to my Samsung smart tv for the best overall experience

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Sounds good!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is very good especially for a bedroom, which is where mine is. I’ve attached it to an LG TV. The sound is just right for my bedroom. Install was simple enough.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Rv1452,

      Thanks for the review and the 5-stars rating! It's a truly pleasure to hear how much you are enjoying your Sony Soundbar! Including Powerful speakers that work together to deliver wide-ranging sound throughout your room, with technologies such as the X-Balanced Speaker Unit and Separated Notch Edge helping to enhance vocal clarity.

      Thank you for choosing Sony, have a wonderful day!
      -DiegoV Sony_US

  • Pros mentioned:
    Ease of use, Setup, Sound quality

    Rated 5 out of 5 stars

    Great crisp sound!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, great sound! Easy set up and my boys are listening to music and watching all their favorite shows as if they were in a theatre.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup, Sound quality

    Rated 5 out of 5 stars

    Sony sound bar

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Good sound. Did not really need it for my Samsung TV purchase but also use it for bluetooth with music programs on other devices.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sound Value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money, which is relatively low in the sound bar world, it is a good value. If you’re looking for premium sound I’d spend more. But for casual tv/movie/sports etc watching this is better than your tv built ins by far.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your balanced and helpful review, TomD!

      We are pleased to hear that you find the HT-S400 Soundbar to be a good value for the money. It’s incredibly rewarding to know that the soundbar is delivering a listening experience that is far better than your TV's built-in speakers for casual TV, movies, and sports watching.

      We appreciate your honest distinction for those seeking truly premium, high-end audio—this feedback helps guide customers to the right product within our lineup. The HT-S400 is specifically designed to be an accessible, significant upgrade for everyday home entertainment, and we are thrilled it's performing perfectly for that purpose!

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great sound.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to set up and link to TV. The sound is fantastic.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JimmyL,

      We're so glad to hear that your Sony HTS400 soundbar was super easy to set up and link to your TV, and that the sound is fantastic. Thank you for your excellent 5-star review! Effortless setup and impressive audio are truly standout features of this unit, making it an ideal companion for home entertainment.

      Thank you for choosing Sony—wishing you a wonderful day!
      DiegoV. Sony_US

  • Rated 5 out of 5 stars

    Amazing Sound

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first sound bar I’ve ever purchased, but combined with my new Bravia tv it’s turned my living room into an incredible theatrical experience! The settings and features allow you to tailor your sound to be totally immersive without needing to be loud, which is nice because I’m usually watching tv after everyone in my house has gone to bed, not having to sacrifice sound quality for volume is amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello SammyB,

      Thank you for choosing Sony!

      We’re excited to hear that your first soundbar, the HTS400, combined with your Bravia TV, has created such a remarkable theatrical experience in your living room. It’s wonderful to know the customizable settings allow you to enjoy immersive sound without raising the volume, especially during quiet times at home. Your thoughtful feedback encourages us to continue delivering products that enhance everyday moments with exceptional audio quality.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Bass, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Worth the price

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this system for use in my garage. The sound is clear and the bass hits hard. The bass is strong enough to shake the walls and annoy my wife, which is always a plus. The soundbar is thin and the system is simple to get going right out of the box. The system is more than loud enough at 50 percent volume and maintains clarity going beyond. I'm not sure how well it works for movies, but it does a very god job for music in a home gym. I would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Best sound you can get

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the best soundbar I have purchased! The clarity in the sound is amazing! Loud and lots of bass! Sounds like I have a music system built into my house

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it with my bravia 8 and connect easy and fast. Sounds very good too:)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Daniel,

      Thank you for choosing Sony!

      We're really happy to hear that you're enjoying your HTS400 soundbar with your Bravia 8 TV! It's great that the setup was easy and the sound quality is a perfect match. Thanks so much for sharing your positive experience!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sony soundbar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds awesome ! Works really well and super loud I highly recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NelsonM!
      Thank you so much for your kind words about the HT-S400! We are delighted to hear that you’re enjoying its powerful sound and performance.

      This soundbar is designed to enhance your audio experience with features like virtual surround sound and deep bass, all while maintaining an easy setup. Your recommendation means a lot to us!

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good quality

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony soundbar with subwoofer has good quality sound. I said good because prior to Sony I Samsung which had an incredible sound quality. But I think the price was right for the quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AristidesM,

      We are pleased to learn you are enjoying the great quality sound from your Sony HT-S400 soundbar and subwoofer! It's fantastic to hear that you feel the price was right for the quality you received. We appreciate you taking the time to share your feedback and for choosing Sony!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    Meets needs at a great price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this soundbar/subwoofer combo a decent performer and a very good value for the money. It does suffer from the lack of a separate center channel and it's overall sound volume is a bit lacking. But for the price you have to give up something and this system compensates for those lackings quite well. The subwoofer is stronger than I expected and provides very good bass sounds. Overall, it meets my needs for the price in willing to spend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Add to Cart

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At the price point, it doesn't get much better than this. Sony is still making top quality products that just sound fantastic to the ear. Setup in less than 5 minutes and linked my bluetooth and tv with no problems. The bass trembles the room and the mid-range and treble are crisp. This setup is incredible value for the price, would recommend to everyone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello OrlandoL,

      Thank you for choosing Sony!

      We're immensely pleased to hear that you're so happy with your HTS400 soundbar! It's great to know that you found the setup easy and that you're enjoying the fantastic sound quality, from the bass to the crisp treble. We appreciate you recommending it to others and thank you for your wonderful feedback!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Connectivity, Sound quality

    Rated 4 out of 5 stars

    Good soundbar

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good soundbar. Bluetooth works well. Sound quality is good for the price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarkH,

      We're thrilled to hear you're enjoying your HT-S400 soundbar! It's great to know that the Bluetooth connectivity is working seamlessly for you, and that you're impressed with the sound quality for the price. We designed the HT-S400 to deliver a powerful audio upgrade, with features like our X-Balanced Speaker Unit for clear dialogue and the wireless subwoofer for rich, deep bass, all to enhance your entertainment experience. Thank you for your feedback!

      Thanks for choosing Sony, have an amazing day!
      -DiegoV Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic sound bar!

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar is amazing!! Im an automotive tech and i bought it as my sound system in the shop at work, and let me tell you…….THIS THING IS LOUD!! Sound quality is awesome! I even still have the bass at 0 if that says anything. I tried these out in the store and they blew everything away in the same price range and eveb some of the more expensive ones!! Very happy with this product!!….The only negative thing i have to say is that sometimes the subwoofer will make a sudden extra loud thump at certain times, other than that 10/10.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Sony sound bar

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice and clear sound, Does have nice base easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    The Best Buy at Best Buy

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bluetooth compatible for iPhone makes my playlists sound amazing..the clarity and whopping thud of the base bass is staggering and watching movies sounds like it’s true a true cinematic experience,PS5 sounds incredible..my partner has her own musical tastes,she listens to movie scores and classic music and I have to admit hearing live instruments on this system is outstanding..don’t waste time thinking it over,buy it..completely worth it

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Great sound at budget price!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and bluetooth connectivity to my LG tv, Aurzen Boom 3 projector & my iphone. Awesome sound and love the bass from the subwoofer. Highly recommend it.

    I would recommend this to a friend
Sponsored