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Customer reviews

Rating 4.8 out of 5 stars with 48438 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 48,419 reviews
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Best Base Dualsense

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5 DualSense controller is one of the most impressive advancements in console controller design in years. From the moment you pick it up, the build quality and ergonomic design stand out. The controller has a solid, premium feel while remaining comfortable for long gaming sessions. Its slightly larger grip compared to previous PlayStation controllers makes it fit naturally in the hands, reducing fatigue during extended play. The most remarkable feature of the DualSense is its haptic feedback system. Unlike traditional vibration, the haptics provide nuanced sensations that correspond directly with in-game actions. Whether walking through sand, driving across rough terrain, or feeling the recoil of a weapon, the controller delivers a level of immersion that significantly enhances gameplay. Another standout innovation is the adaptive triggers. The L2 and R2 buttons dynamically adjust resistance depending on the in-game scenario. Drawing a bow, accelerating a vehicle, or firing different weapons each produces a unique tactile response. This feature adds depth to gameplay mechanics and makes interactions feel more realistic and engaging. The controller also includes a built-in microphone, a convenient Create button for sharing gameplay moments, and a responsive touchpad that expands interaction possibilities in supported titles. Battery life is solid for the technology packed inside, and the USB-C charging ensures quick and reliable power replenishment. Visually, the controller’s modern design complements the PS5 aesthetic perfectly. The subtle lighting accents and clean layout create a sleek, futuristic look while maintaining PlayStation’s familiar button configuration. Overall, the Dual Sense controller represents a major step forward in console gaming hardware. Its combination of comfort, innovation, and immersive feedback makes it one of the best controllers currently available and a defining feature of the PlayStation 5 experience.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    comfortable and responsive gaming controllers available today. From the moment you pick it up, the ergonomic design feels natural in your hands, making long gaming sessions comfortable without causing strain. The grip is solid, and the button placement is intuitive, allowing for quick reactions during intense gameplay. One of the standout features is the controller’s responsiveness. The buttons are smooth and precise, while the analog sticks offer excellent control and accuracy. The triggers add an extra level of immersion, especially in racing and action games, where pressure sensitivity enhances the overall experience. The vibration and haptic feedback further pull you into the game by making actions feel more realistic. Battery life is reliable, lasting through multiple gaming sessions on a single charge. Charging is quick and convenient, and the controller maintains a strong wireless connection with no noticeable input lag. The built-in features, such as the touchpad and motion controls, add versatility and work seamlessly in supported games. Overall, the PlayStation controller delivers a premium gaming experience. Its comfort, durability, and advanced features make it a great choice for both casual and competitive gamers. Whether you’re playing fast-paced action games or relaxing with a story-driven title, this controller consistently performs at a high level.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design, Feel

    Rated 5 out of 5 stars

    He Loves it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller feels amazing and looks even better in person. The Midnight Black color is sleek and clean. The haptic feedback and adaptive triggers really make gameplay more immersive. I got this as an extra controller for my man and he loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color, Design

    Rated 5 out of 5 stars

    Stylish & Super Responsive

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camo PS5 controller looks amazing and performs even better. The adaptive triggers and haptic feedback make gameplay feel super realistic, and the grip stays comfortable even during long sessions. Battery life is strong and setup was instant. If you want something that stands out while still delivering top performance, this is it. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color

    Rated 5 out of 5 stars

    PSS 5 controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently picked up the Chrome White PS5 controller and it exceeded my expectations. The finish looks incredibly sleek and premium the chrome white color really stands out and gives it a clean, modern look that’s different from the standard controller. Performance-wise, it’s exactly what you’d expect from a PS5 controller: super responsive buttons, smooth analog sticks, and the adaptive triggers and haptic feedback make games feel much more immersive. The grip is comfortable even during long gaming sessions, and the build quality feels solid. Battery life has been good for me so far, and pairing it with the PS5 was instant and hassle-free. Overall, if you want a controller that performs great and looks unique, the Chrome White version is definitely worth it. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design, Overall performance

    Rated 5 out of 5 stars

    Perfect controller – comfortable, responsive, and

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is absolutely amazing! The design is sleek, the color is beautiful, and it feels very comfortable to hold even during long gaming sessions. The buttons and joysticks are super responsive, which makes gameplay smooth and precise. The battery life has been excellent so far, and I love how quickly it charges. It also connects instantly without any issues, which makes the experience hassle-free. The build quality feels solid and premium, so I know it will last a long time. Overall, this controller has completely upgraded my gaming experience. It’s a perfect mix of style, comfort, and performance. Highly recommended for any gamer!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Pearlescent Controller.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Sony DualSense Wireless Controller for PS5, PC, Mac & Mobile in the Chroma Pearl color from Best Buy about a month ago, and it’s honestly one of the best controllers I’ve ever owned. The Chroma Pearl finish is stunning — it has a beautiful glossy, iridescent sheen that shifts colors depending on the light. It looks premium and feels great in the hand. The grip texture is excellent, so it never feels slippery even during intense sessions. What really sets it apart is the haptic feedback and adaptive triggers. The immersion is on another level — you can feel the difference between walking on grass, gravel, or pavement, and the trigger resistance in shooting or driving games actually makes you adjust how hard you pull. Battery life has been very good too; I’m getting 10–14 hours per charge with moderate vibration use. I mainly use it on my PS5, but I’ve also connected it to my Windows PC without any issues — pairing was quick and it works great with Steam. The only minor downside is that it feels a little heavier than the old DualShock 4, but that’s expected with all the extra tech inside. For me, the improved comfort, haptics, and build quality more than make up for it. Highly recommend this controller, especially in the Chroma Pearl edition — it’s beautiful and performs amazingly.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Comfortable, responsive, and great design

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller feels amazing to use. The grip is comfortable, the buttons are very responsive, and the haptic feedback adds a whole new level to gaming. The color looks even better in person, and it connects easily with no issues. Battery life is solid, and it works perfectly for long gaming sessions. Definitely worth it and a great addition to any PS5 setup.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best Controller I’ve Ever Used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller completely changes the gaming experience. The haptic feedback and adaptive triggers are next level and really make games feel more immersive. You can actually feel differences in terrain, actions, and tension, which adds so much to gameplay. It’s very comfortable to hold, even during long gaming sessions, and the buttons are responsive and well placed. Battery life has been solid, and it charges quickly. The build quality feels premium and durable, not cheap at all. Pairing it with the PS5 was instant and hassle-free. Once you use this controller, it’s hard to go back to anything else. Highly recommend it to any PS5 owner — definitely worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color, Overall performance

    Rated 5 out of 5 stars

    As out of this world as its color

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got my hands on the Cosmic Red DualSense controller, and man, it's a beauty! Look and Feel: First off, the color is sick - it's this vibrant red that just pops. Pictures don't do it justice. It's got a slightly different texture than the standard white one, feels a bit more grippy which I dig. Performance: In terms of performance, it's classic DualSense - immersive haptic feedback, adaptive triggers that give you that real feel in games like Call of Duty and Spider-Man. The weight is just right, and the battery life seems on par with the original. Durability: Can't say much about long-term durability yet, but it feels solid, like it can take a few rage quits. Price: Yeah, it's a bit pricier than your standard controller, but for the unique color and the quality, I'd say it's worth it. Overall: If you're looking to add some personality to your PS5 setup or just need an extra controller, the Cosmic Red is a great pick. It's not just a controller, it's a statement piece. Plus, it's always easy to find when my room's a mess! 10/10 would recommend to fellow gamers.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent Controller with Amazing Color and Comfor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the DualSense controller in Cosmic Red, and I’m very happy with it so far. The color looks even better in person — bright, stylish, and unique. The controller feels very comfortable to hold, even during long gaming sessions. The adaptive triggers and haptic feedback work smoothly and really improve the gameplay experience. Battery life is solid, and the connection to my PS5 is fast with no issues. Overall, this controller is a great upgrade and definitely worth the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color

    Rated 5 out of 5 stars

    A Style and Precision Star!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t be happier with the Starlight Blue PS5 controller! From the moment I unboxed it, the vibrant color instantly stood out—it's bold, refreshing, and adds a fun pop to my gaming setup. The matte finish feels premium and resists fingerprints, which is a huge plus. Performance-wise, it’s everything you’d expect from a DualSense controller: ultra-responsive buttons, adaptive triggers that add depth to gameplay, and haptic feedback that makes every moment feel immersive. Whether I’m racing through futuristic cities or sneaking through stealth missions, the controller keeps up flawlessly. Battery life is solid, and the grip is super comfortable even during long gaming sessions. Plus, it just looks so cool—I’ve had friends ask about it the moment they saw it! If you're looking to upgrade your controller or just want to add a splash of personality to your gear, the starlight Blue DualSense is a total win.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design, Overall performance

    Rated 5 out of 5 stars

    Very Pretty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always expect new things from best buy. Unless you buy used. This PS5 controller is absolutely beautiful. With the shiny blue/green and a very tiny pink-ish hue! Yes its expensive but beauty is pain is what they say right? Controller is pretty, joystick and bumper bottoms are pure white. For me its still new but as far as I have been using it. It works just like a normal controller! So.. if you have the money like me then go ahead and buy it. If not then maybe just wait till your current controller dies out. Either way I’m happy with this controller.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color

    Rated 5 out of 5 stars

    Best Controller Out Right Now, Hands Down

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony really snapped with the DualSense, and the Midnight Black color just makes it even better. This controller feels premium in your hands — a perfect weight, super responsive buttons, and the adaptive triggers are next-level. Every little pull of the trigger feels different depending on the game, making it crazy immersive. The haptic feedback is no joke either — you actually feel the environments, footsteps, weather, and more. It’s hard to explain until you try it, but once you do, regular controllers just feel basic. Battery life is strong too — I can game for hours before needing a recharge. And that Midnight Black color? Clean, sleek, and looks way tougher than the standard white. If you’re a PS5 player (or even gaming on PC), this controller is mandatory. One of the best upgrades you can make. No regrets!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color

    Rated 5 out of 5 stars

    Good color

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 controller is amazing. The color looks really clean and stylish, and it feels great to hold. The buttons respond fast, and the vibration makes games more exciting. The battery life is solid, and overall it’s smooth, comfortable, and fun to use. A great controller for any gamer.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    PS5 (Midnight blue)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony DualSense Wireless Controller – midnight blue for the PlayStation 5 is a sleek controller that combines style and performance. Its blue color looks modern and stands out from the standard white controller. It features haptic feedback and adaptive triggers that make gameplay feel more immersive, while the ergonomic design keeps it comfortable during long gaming sessions. Overall, it’s a great-looking and reliable controller that enhances the PS5 gaming experience.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design, Overall performance

    Rated 5 out of 5 stars

    Red Metallic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This control I thought the color would be as I thought but the truth is I like the metallic color and with the black contrast it is actually a good color. Not to mention the gameplay, everything is perfect. I like game designs and so on, but I really liked this color.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Spider-Man Fans, This Is the Ultimate Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is hands-down one of the coolest pieces of gaming gear I own. The red-and-black symbiote design from Spider-Man 2 looks absolutely incredible in person — the detail is sharp, the finish is premium, and it stands out the moment you pick it up. Beyond the looks, it performs like any top-tier DualSense should: smooth, responsive, and packed with immersive features like adaptive triggers and haptic feedback. Whether I’m swinging through New York or just relaxing with a different game, this controller makes it feel better. It’s the perfect combo of performance and style. If you’re a fan of Spider-Man or just want something uniquely eye-catching, this one’s a no-brainer. Instant 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Immersive controller with great build quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DualSense controller is a big step forward compared to previous PlayStation controllers. The haptic feedback feels very precise and adds a lot of immersion, especially in games that take advantage of it. Adaptive triggers are surprisingly effective and make actions like braking, shooting, or pulling objects feel more realistic. The controller feels solid and comfortable in hand, even during long gaming sessions. Battery life has been good for me, and charging is quick with USB-C. Button layout is familiar but improved, and the touchpad and built-in microphone are nice extras. I’ve used it mainly on PS5, and everything works flawlessly. Overall, it’s a high-quality controller that truly enhances the gaming experience and feels worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Sleek, Responsive, and Perfect for Gaming

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the black PS5 controller months back, and I am still thoroughly impressed. The design is sleek and elegant, with a matte black finish that feels premium and comfortable in the hands. The controller’s build quality is top-notch, and it has a solid weight to it that adds to the overall experience. The buttons are responsive, with a satisfying click, and the adaptive triggers are a game-changer, offering a level of immersion that I’ve never experienced before. The haptic feedback is precise and enhances gameplay, making every action feel more real. Whether I’m playing fast-paced shooters or exploring open-world games, this controller performs flawlessly. Battery life is another plus, lasting long gaming sessions without needing a recharge. The touchpad is sensitive and accurate, and the built-in speaker provides crisp sound effects, adding another layer of depth to the gaming experience. Overall, this black PS5 controller is a fantastic addition to my gaming setup. It combines style, comfort, and performance in one package, and I highly recommend it to anyone looking to elevate their gaming experience.

    I would recommend this to a friend
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