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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 11001 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers often highlight the appealing color and overall performance of the DualSense Wireless Controller. Many appreciate the design and how great it feels to hold, while some find the battery life to be standard. The controller is also praised for its comfortable feel and nice grip, but some customers feel the price is too expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 11,001 reviews
  • Rated 4 out of 5 stars

    Beautiful finish. Same old controller.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At this point I’ve had several ps5 controllers, including the much superior Dualsense Edge. So by the time I got this green pearlescent controller I wasn’t impressed anymore. It’s better than the other controllers I use (Xbox 360, Wii U Pro) but after having a controller with back paddles and fully customizable buttons, I can’t recommend the old style anymore. The haptics also don’t feel as nice, both in the triggers and in the motors that spin in your palm. It’s a good controller and when I first got one years ago it felt amazing, just know that it’s very much worth saving up and getting the next level above it. I got this one as a backup when the Edge is out of power (which is often) but even that situation wouldn’t work for me. In short, I’ve experienced the better controller Sony offers so this one doesn’t do it for me anymore. Sony could add customization of the buttons and a way to quick select those button profiles, and that would make me like it alot more. For value I’m marking it down because really it should be less. Quality is fine. Ease of use I’m also marking down, because you can’t customize which would add tons of ease of use. I’ll say I recommend it, but only because you need haptics and that only leaves you with the base controller and the Edge.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    PS controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. The sound quality and mic are really nice. The color is vibrant and it has this grainy but smooth feel. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Clean look.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, its a really Cute remote & works as its suppose to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A controller you can really blow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too expensive but a great controller overall. Wish they would add more features considering how many iterations I have had to buy, some seemingly just bc the systems changed generations. Wish they would do more with the touchpad in the middle but whenever they do I don’t like it. Astrobot is the best game to play to showcase all the features of the controller. I’m changing my response to 5 stars because I just remembered you can blow in the thing!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Hands DOWN best gaming controller experience

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crimson red is very stylish. I choose this color over the black because it doesn't stand out. It's a neutral color so, it was pretty much a typical color nothing too special. Im satisfied with the color of this control pad. This one will be tougher to find. I love it. Although, im highly disappointed in the price point. Retail is higher than the black and the standard base color white. Overall, the haptic feedback and dual sense is a gem. One of the secret weapons for next-generation state of the art gaming console.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Cutie controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looove this controller!! Such a beautiful color way. The price point is…wild but that’s just how it is now with consoles. I’m still looking to buy the other colors eventually.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    As expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool and vibrant color. Delivered fast and on time. Works as expected!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color

    Rated 5 out of 5 stars

    PS5 controller colors

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is one of the coolest colors i have seen. Works perfectly and the battery lasts for hours.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    Fortnite controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A well designed ps5 controller. My kids loved it because Fortnite is their favorite game. Controller makes a perfect Christmas present for PlayStation and Fortnite fans. The colors are bright. The price was fair since it’s not an ordinary controller.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    The Best Wireless Controller for Serious Gamers

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a serious gamer and I know what I like - a controller that has all the features I need to take my gaming experience to the next level. The wireless controller I've been using for the past few months has been a real game changer. It's comfortable to hold and has all the features I need for a smooth gaming experience. The buttons are responsive and the sticks are highly accurate. The added haptic feedback adds an extra layer of realism to everything I play. The battery life is also impressive, lasting for days of gaming. All in all, this wireless controller is a must-have for serious gamers.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Ps5 controllers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as expected. Love the color. Bought two to replace my original controllers that came with the PS5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable, responsive, and great design

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller feels amazing to use. The grip is comfortable, the buttons are very responsive, and the haptic feedback adds a whole new level to gaming. The color looks even better in person, and it connects easily with no issues. Battery life is solid, and it works perfectly for long gaming sessions. Definitely worth it and a great addition to any PS5 setup.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Dualsense Camouflage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good old PS5 dualsense controller but in a nice camouflage design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Controller with Amazing Color and Comfor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the DualSense controller in Cosmic Red, and I’m very happy with it so far. The color looks even better in person — bright, stylish, and unique. The controller feels very comfortable to hold, even during long gaming sessions. The adaptive triggers and haptic feedback work smoothly and really improve the gameplay experience. Battery life is solid, and the connection to my PS5 is fast with no issues. Overall, this controller is a great upgrade and definitely worth the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The most beautiful color they have ever produced!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in love with this control. The "Chroma Pearl" finish has a divine litmus effect that shines with the light and looks much better in person than in the photos. In addition, it has the usual quality of the DualSense. If you are looking for a control that stands out, this is the one indicated.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Works perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller. Great price! Love the color

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After my cat knocked my original PS5 controller off a table and onto the hard, tile floor the X button ceased to function, leaving me unable to use the console. I ordered a replacement online, and to my delight within just a few days it arrived to my doorstep, saving me a 30 mile round trip. Within just a few minutes I was back in control and earning experience points once again. I still have the offending cat responsible for the original controller's untimely plummet, and if such a thing were to happen yet again, I would definitely choose to repeat this purchase, as the price, quality, and convenient delivery left me nothing but satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect controller – comfortable, responsive, and

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is absolutely amazing! The design is sleek, the color is beautiful, and it feels very comfortable to hold even during long gaming sessions. The buttons and joysticks are super responsive, which makes gameplay smooth and precise. The battery life has been excellent so far, and I love how quickly it charges. It also connects instantly without any issues, which makes the experience hassle-free. The build quality feels solid and premium, so I know it will last a long time. Overall, this controller has completely upgraded my gaming experience. It’s a perfect mix of style, comfort, and performance. Highly recommended for any gamer!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First I want to talk about the amazing color choice this looks on a PS5 controller(looks amazing in my controller collection) also the battery life is outstanding I don’t ever have to worry about my controller dying mid game

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Here's a compliment you could give Best Buy: Hey, I just wanted to say thanks for making my purchase experience so smooth! I bought a PS5 from your Best Buy and everything went great. The staff were helpful and now I'm gaming nonstop . I would soon purchase another one the quality is soo good. Keep up the good work!

    I would recommend this to a friend
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