Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 65446 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 284 Showing 5,661-5,680 of 65,445 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gametime

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller, works well, bought 1 from Amazon, quickly replaced it with the original Playstation controller, gaming is once in order

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 4 out of 5 stars

    another controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good controller that works perfectly well. I like blue, so if you like that color too go for it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    excellent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent i would recommend very easy to set up and use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation is untouchable

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent, name brand with no flaws. Make sure you get the Best Buy warranty which covers your purchase for a full two years. Well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Birthday gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 13yo loves this controller. He plays GTA or whatever its called and he told me the controller blinks with the police sirens as in the game and when the person in the game is on a call it sounds off through is controller or something like that. He loves it!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works Great For an Extra PS4 Controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this controller in store so that I would finally have an extra PS4 controller for local multiplayer, as well as just having a second controller as a spare in case the primary one was dead. It works great for that purpose. The only complaint I have about the controller is that there is a distinct two-tone coloration to it. The "crystal" front looks good but clashes very badly with the solid red back, which in reality is more of a pink than a red.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product, excellent service and punctuality and speed of delivery

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Just what we needed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we needed an extra controller for the console that was a christmas gift. This totally did the trick. It is exactly like the controller that came with the console. what's even better was that they priced match it with amazon as it was at least 8 buck cheaper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ready for two player split screen.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy new original Sony. Perfect. No more sticky buttons. Mo more system messages saying your product may not be genuine Sony.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, feels much better than the PS3. The share button and built in speaker are really good. It brings a better experience to your game play. Unfortunately the battery life and light bar kills it a bit. Was disappointed that it didn't come with a USB/charge cable. The controller output is different than the PS3 one, so you will need to buy one or buy the charging station. Fortunately the PS4 system came with one. Overall it's a good controller but needs a software update for the battery life and light bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Wireless Controller!

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you've ever been worried about a wireless controller conking out, then this is the one for you. After using it for countless hours, I've never once had a problem. Perfect to gaming, or just using it as a remote for watching a movie!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy return policy the best

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony always a good product However this one did have a default and Best Buy returned it without any problems for a new 1

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller works great. It’s made so well that even if you drop it multiple times it still works great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller review!

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller worked great! Would recommend this to any PS user!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In our opinion, the best controller for most PS4 players!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS4 controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m just glad Best Buy still had ps4 controllers and it’s still working brand new

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sony for the wynnnn!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a dualshock what more can you say! Sony makes great controllers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option for Playstation

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a high quality PS4 product. I have bought controllers in the past for a range of consoles that have the controller deteriorate after a few months, usually in the form of the joystick. No issues here, great controller

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rwms

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using a new remote. The ease of everything working well and the quick return of the joystick buttons from the new springs makes one even more confident to advance in game play.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works Like a Champ!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a champ!! Works like a Champ!! And gets lost, you know because it's camo Lol

    I would recommend this to a friend
Sponsored