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Customer Ratings & Reviews

Your price for this item is $269.99

Customer reviews

Rating 4.5 out of 5 stars with 6518 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.6 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 6,518 reviews
  • Rated 4 out of 5 stars

    Lacking in some areas but great over all

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joy stick needs improvement. It doesn’t have the same force/tension to it as a regular joy stick controller so if your trying to play games with aim assist or not then it’ll throw your aim too far left or right or whatever direction you’re shooting. Other wise generally and over all I thought this was a pretty good device. I’d preface this though that I utilize 1gig download speeds and 200mb upload speeds. I have my ps5 connected to Ethernet. Cloud gaming is not quite there yet for shooting games as there is still noticeable latency. I will say however that for me at least, the latency is not too bad; and maybe milliseconds off of a regular controller to tv experience. The only thing that bugs me the most and almost made me return this was the joy sticks issue I described above. If they release some way to modify it so it has the same tension as a dual sense controller then I’d get that. Only reason I kept this was because it’s still a good device to use when someone else is using the tv and it’s pretty decent for casual non shooter games. Despite all this the connection will obviously vary if you take this beyond your own home internet; that is if your home internet is reliable in the first place. I found this to not work so great at my friends house but he has 500mb download speed internet, with alot of kids using other devices. Note that upload speed is more important when remote playing as the ps5 is uploading the feed to your portal. All this being said, there is controversy online on whether the ps5 can even utilize upload speeds beyond 20mb. Many if not all ps5 owners report this issue. Speed test on the settings, even if you have over 200mb upload speeds, will typically only show that the ps5 is using maybe 18-20mbps. Yet oddly enough if you use the browser on the ps5 and speed test.net then it shows your full upload speed. It doesn’t make sense why the os5 limits upload speed. If they removed this limitation maybe the portal for all users will be much better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new toy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Xmas gift to myself. To think that I no Longer have to sit in front of a tv to play my games and strain my neck in the process. Best decidion I ever made. I take it everywhere with me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Graphics

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is fun to use my only problem with it is when I connect it to my Play station the graphics sometimes get worse so you have to disconnect it and then re connect it but other than that it’s good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Some connection issues, but good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far its been good. Some connection issues, but works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my bf for xmas and he loved it. You don’t need a ps5 to use it it has a monthly subscription for $18. It’s very good quality everything works fine and we love it glad i made this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great, love the design and love to do cloud gaming without tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for gaming on the go

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When other members of the family are watching tv and i want to play my playstation games, i just grab the portal and start playing anywhare in the house or outside in the patio. also, i can play my stream games anywhere as long as i have internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation does it again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had my Playstation portal for about 2 months now, and it is amazing with a few hiccups. The games look and run beautiful for the most part if you have a stable wifi connection but playing multi-player games is a bit awkward.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the portable Playstation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the product because you can play your games without using the tv but you need a good internet connectionso you do not experience lags while your are playing your favorite game

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what i needed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product looks amazing and feels great in my hand It was easy to step up and use with in minutes. I love that i can enjoy my games while the family use the tv. I can play in my living room and then set up my potal to play while relaxing in my room. Love this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great PlayStation accessory

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a while I didn't want a PlayStation Portal but then I decided to go ahead and pull the trigger on one overall I can say it's a pretty cool device especially with the latest update that they gave us where you can stream PS5 games and don't have to have the actual console on. I will say that every once in awhile I do get a little bit of shutter when playing games but the quality of these games for it being only 1080p at 60 frames is really nice. The battery life is decent it seems I got a few hours before it required me to hook it up again. The actual design itself is beautiful and it's really cool looking. I would say for $200 it's not a bad purchase at all. Especially if sometimes you just don't want to sit down in a chair and be full blown on your TV you can just lay in your bed or sit on a couch plug in a pair of headphones and jam. I can't say whether or not I recommend this for everyone but those that want to do simply that sit on a couch and jam without having to sit in front of your TV this would be a great option and with the new PlayStation 5 streaming That's in beta form by the way so not all the games on PlayStation Plus are available right now but there's like a 120 it's worth the $200 price point I'm happy with my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun with drawbacks.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Listing the cons first: - First and foremost, the most important thing, the Wi-Fi signal and input lag. You will always have some form of lag, no matter how good the Wi-Fi signal and your settings are. even though it’s very small, it is still there indeed. - To pick it back off the first one you cannot play competitive style games online and by that I mean, due to the input lag. Sure, it will work, but I don’t see portal players coming out on top. - even though the screen is a decent size, the The joy cons are considerably smaller than a PS5 controller giving you less surface area to grip your thumbs. The grip is smaller too. - The charging port, it’s integrated in the back of the screen and dented into the frame. It makes charging and unplugging with the supplied cable, not challenging, but not as easy. -you are unable to connect headsets, but the portal does work with the PS buds that came out recently. Now for the pros: - The first important pro for me was the amount of fun I had away from my console. Due to the first con, I was at home, but still had plenty of fun around the house. - It’s battery lasted a good 7 1/2 hours from a full charge. Brightness and volume were up so assuming it could last longer if those are taken into consideration. - My son dropped it from about 3 feet and I was surprised that it did not have any cracks or dents into the screen or frame. So it is somewhat durable. -it is in fact, fun using it with games that are single player, like God of war, and Spider-Man. In my opinion, and in this Review I give it Four stars and the reason for that is because the fun I had using this thing. If it wasn’t for that, it would be three stars because the portal is not needed by a true gamer where there is a lot to account for and this system has too many of those cons. But all in all, I still recommend it to those who are curious enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portal into the PlayStation away from home.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device if your able to get a good connection either in a Hotel hotspot a airport, works really stable when you use the PlayStation Premium service connects every time and no issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    As advertised

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cloud device. Works well at home when connected to PS5 and on vacation WiFi. Even used at the hospital on their WiFi. The input delay feels much like playing are online multiplayer game. It’s there but not deal breaker. Wouldn’t recommend playing very twitchy games on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation 5

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased from Best Buy and it works great with my PS5. Screen looks amazing and controls feel premium. Streaming is smooth with good Wi-Fi. Perfect for playing without using the TV. Highly recommend buying it at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The pocket console

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great purchase especially if you’re just passing the time at home or even at work when there’s downtime

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks and feels great. Very convenient if you want to play in bed or want/need to play while others are using the TV. Just make sure you have fast, reliable WiFi and it will feel like a portable PS5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation Portal Remote Player review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PlayStation Portal review - updated w/speaker impressions and a very good reason you may want to consider getting one. I finally got to play with it for a few hours here. It is A REALLY good looking piece of equipment, first and foremost. It isn't ugly or as weird as you'd think it'll look. People are going to want to know what it is when they see it. The screen is nice and big and the colors on it really pop. I tested my phone's hotspot connection first because that's how I'll be playing at work, sometimes. It works fairly well on that. Was it perfect? No. But it did the job and didn't cut off on me one time. Even though the quality wasn't at its best the latency was super low on it still. It did tend to get to a pretty rough quality at times, but it wasn't bad or long enough to be worried about. I got through about 30 minutes of a match on 2K before I switched to my homes WiFi. I have a separate router from my main router but I tested the main one first. That one did exactly what Sony said it would. It worked nearly flawlessly and the picture quality never dipped! It was 1080p the entire time. I tested my network on my separate router and connected to 5ghz and it also connected really fast, even faster than my main one! It did give me a few little artefacts here and there but nothing crazy. It ran mostly smooth and I played a little bit of Mass Effect 2 Legendary Edition with that and it looks fantastic. I took pictures from the capture button on it. Looked no different than how or would if you did it on the system itself. The battery life came charged with three of the four bars charged. I played it for about three hours nearly and it went down to one bar no signs of it having a low battery at that point. I would probably say it can last about a good 6-8 hours on a full charge based on that observation. I did turn down the dual sense features to make sure it let's the battery last longer. It's an ideal way to play PS5 in your home if your TV is occupied, you need to go to the bathroom but don't want to stop playing, or simply because you might not want to turn on your TV at night and just want a quick session. As for sound, it's more than serviceable, but not THE best speakers in the world. For me? I think they are loud enough to fill a room on full blast, and doesn't really give off that tinny sensation that you get from similar devices. It does what it's supposed to do though, it gets the job done and you won't really be complaining about it. It's really just a matter of convenience, optimization, and utilization. Your phone and tablet and other handheld consoles just cannot offer you a simplistic, yet seamless experience of having your PlayStation 5 AND dual sense controller with full support of it's features in your hands all on one display on ONE device. Overall, Sony has optimized this thing to give you a virtually lag free experience even outside of your home. You CANNOT get that with other devices. It's just not happening. I give it a 9/10!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of the Best PS Portal and PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with My Playstation Portal is the best purchase I make is Best of Best from Sony Playstation 5 companion Controller Handheld is Best Handheld for Travel to other city or State

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best companion for the PS5 Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was suprise how well it plays. While i remote play from my PS5 PRO or stream from the cloud is awesome especially when im coming home from a hard day at work. I get to play while laying in bed comfortable and get ready to sleep for my next shift.

    I would recommend this to a friend