Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $269.99

Customer reviews

Rating 4.5 out of 5 stars with 6518 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 6,518 reviews
  • Rated 3 out of 5 stars

    PS Portal - Midnight Black

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the PlayStation Portal thinking multiple people could use the PlayStation at the same time. I later found out that only one person can use the PS5 if you are streaming directly from it, which I should have researched before buying. The Portal can still be used if you have a PlayStation Plus Premium membership, since it allows you to stream games directly from the cloud without connecting to your PS5. But for that, you need a strong and stable internet connection, otherwise the experience is frustrating. Even though I had more than a decent internet connection, I experienced lower fps, reduced resolution, and constant lagging. On the positive side, the ergonomics are excellent and the Portal is relatively affordable compared to other handheld gaming devices. I ended up returning mine because I could not play the games I already owned, which was the main reason I bought it, and the cloud gaming option never provided a smooth or reliable experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife wants to watch TV? Too easy, switching from tv to the portal is fast and if you have good wifi streaming has little to no latency.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent accessory, but may not be useful for all

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have the PSN streaming feature, this becomes extremely valuable since then you can continue using this independently of the actual Play Station, so you can stream something directly while the PS is being used for something else. The screen is a decent size, and the controller still manages to feel very natural despite the wider grip. I personally found playing racing games difficult just because of how I move my hands, but RPGs especially are super fun to run on this. That being said, my brother returned his purely because he hardly used it. It is somewhat of a niche for this to actively be used. If your usage is still primarily the main console or you don't move around enough to justify this, then it will just gather dust. So I think it's worth checking out your play flow to see if it's actually useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portal!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Its a streaming device and with good signal it works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Boyfriend gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made my boyfriend extremely happy! Great for traveling, especially to see family. He used to take the whole console and now he can play all his favorites from far away. Pretty amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portal controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for traveling even outside home. BE CAREFUL this breaks super easily. I've purchased two within a years time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 portal

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best item ever i use at work just makesure you own a ps5 console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product if you have the Premium PlayStation plus. Can stream games from anywhere without having to connect to PlayStation 5 itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS Portal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome device! Great for playing remotely as long as your main console is connected by Ethernet. WiFi can make difficult..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    For PlayStation

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything seems to work fine so as far as I can tell everything worked out good. Haven’t really had it long enough to see how it holds up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming when the TV is being used by the family

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thoroughly enjoy using the PlayStation Portal. I bought it to be able to play while my wife and son watch TV in our living room. Single player games seem to be fine, a little bit of input lag in MLB the show when pitching and swinging. I have not tried FPS games yet. This may not be the best option for competitive games, but if you want to get a gaming session in and you're trying not to always alienate yourself from your family. This is a great option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great versatility

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was skeptical at first but if you got decent internet it’s the best device for a dad like me. I can play my ps5 pro from my bed while my wife and kids hog the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is an amazing device!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing device! Did not know if I would use it much when purchased, but I use it all the time, and the screen is bright and big! Can't go wrong with this purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for those who can’t hog the TV

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve really enjoyed the Portal thus far. I had to really be on point when trying to purchase the last couple months with people scalping the hell out of them which is unfortunate for those who are truly interested. Here are my pros and cons: Pros: Portability - not the smallest device but it’s small enough to serve as something you can bring anywhere Comfort - Dual Sense is one of the best parts of this build. It looks weird, I will not deny that. But it’s so practical you wonder why others haven’t done this. Screen size is about perfect. Quality is what you’d expect from Sony. Brightness is VERY bright and the color saturation is good. Speakers are actually pretty good for a portable. Louder than I had expected I have not experienced any issues with packet loss while playing on my home network. I don’t have anything special for wireless. Cons: The lack of first party accessories. I know Sony came out and listed this as more of an experimental product, but I’m a little surprised they didn’t take advantage of providing 1st party accessories. The stuff on Amazon is fine and works (cases and screen protectors), but it would have been nice to have from Sony. Cost for some may steer them to the backbone.. and although the backbone is a fine product, it doesn’t compare to this for the overall experience. And you don’t have to give up your phone. Overall for what Sony advertises this product as, it fits the bill perfectly. I don’t think it’s for everyone. People who don’t have a dedicated gaming space like me and often times are splitting the tv amongst your family, this is the closest you can get to perfect. Highly recommended.. until the Vita 2 comes out. One can hope!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great handheld

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive seen mixed reviews about the portal decided to try it and I definitely dont regret my purchase!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PS Portal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS portal condition was great overall also its a nice gaming system for when your away from your ps5!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yeah lol

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great purchase was easy must have a PlayStation plus subscription

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s exactly what you expect

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a cool thing, the device was open box, it was still clean though, I haven’t had any issues with it. I’ve took it on my 1st trip and it worked like it was supposed to. If I had to I would by an open box item again. The value and quality was so worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Now I can play anywhere!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how I can start playing all my games anywhere in the world from my ps5 console that’s sitting at home! This is the best gadget ever created! Thanks!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    build quality is great so is the screen but definitely make sure you have good internet if you plan on streaming from your PS5

    I would recommend this to a friend