Main Content

Customer Ratings & Reviews

$289.99

Customer reviews

Rating 4.5 out of 5 stars with 6626 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 6,626 reviews
  • Rated 5 out of 5 stars

    GREAT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and fast delivery. Thank you Best Buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ps portal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used, box was thrashed svi returned it. Should have neen cheaper imho.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Portal life

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the portal. As long as you have decent internet connected to your PS5 and decent wifi wherever the portal is connected it works very well. I play 30 miles from home regularly with minimal lag even online gaming works with very little to no lag. And now that you don't even need a ps5 just a premium plus subscription makes this device all the better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for gamers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option for the gamer on the go. As long as you have a good WiFi.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a big fan to be completely honest. I bought it because I had moved my PS5 up to the living room on the main floor but still wanted to be able to play down on my man cave/basement. It didn’t like that though. Even though I was on the same network, it would lag to the point of not being able to play. I will be returning it shortly because it’s pretty much pointless for me to have it. I have it 3 stars because it’s a good idea and the one time it worked without lagging it was nice being able to have the freedom of playing away from the PlayStation.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Military son loves it.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Purchased for my son who is at tech school at Sheppard AFB.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome with wishes for 2nd product

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no issues playing with my Portal. It connected easily and stayed connected. My home wifi is pretty good though and i read reviews with people claiming they cant connect or it doesnt stream well. Those people almost scared me away from buying this. Im glad i didnt listen. The screen is much bigger than my phone and so light and comfortable to hold. Im a dad and while my kids use the tv i can use this and still game. Currently i played Diablo 4 on it and even used the microphone on it to talk to my buddies while i played. It worked really well. Like a portable PS5. I do wish we can use any headphones, i do with i could pair my phone. I do wish we had internet browsing on this and i do wish it was an OLED. But i dont regret buying it at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pick up ps portal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service (store on union sq) quick store pick up in and out like a bank job lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So thrilled. It’s perfect, works great, just what we wished for!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super cool!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandson loves it! Super cool to have for the PS5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ps5 portable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product, I recommend this, just need it a fast connection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great time!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works incredibly well! I can play all the best games anywhere, even when my console is turned off!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a great ps5 addition.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Since the update you can play anywhere you have WiFi!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PRODUCT!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my PS Portal. Especially as a standalone gaming machine bc I do not own a PS5

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not what I expected

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If u thought u could play your ps5 games native w/o a ps5 your gonna be very disappointed. Not only do u need a ps5 but also if u wanna play games on the cloud u gotta pay $19.99 for a ps subscription. Remote play on this device is only good if your right by your ps5 if your not it will hardly work. So yea this device for me was definitely a waste of money

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Gift for son

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my 15yr old and he loves it. He's already

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Handheld from Sony

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the portal so far. Connecting to the PS5 is seamless. I have very little lag due to my console being connected directly with 1 Gig Internet. Even outside it runs pretty well. Ive played god of war Spider-Man 2 and 2k on it and they run with ease. I’m hoping in the future there is cloud gameplay so you don’t always have to install a game on your console to play on the portal. This is perfect for when you want to continue gaming but don’t want to be so involved on the couch and causally game home or away. Battery life is decent. I played about 5.5 hours before the battery indicator went low. Charging takes a little while so if you can plug it into a fast charger block it charges in about 2-3 hours which you can go back to console in the meantime to play your games. Overall great product. Can’t wait until GTA 6 comes out next year. A lot of ppl will find more use when that game drops.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent add on

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent need good WiFi though. It’s a good add on to the ps5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps Portal

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift! Best Buy makes it simple and easy to purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing! Just make sure to have your PS plugged into your router and the gameplay will be smooth

    I would recommend this to a friend
Sponsored